Podcast
Questions and Answers
What does a scheduling matrix identify?
What does a scheduling matrix identify?
- A list of all medical procedures
- A pattern of working and nonworking hours (correct)
- The schedule of appointments for the day
- The specific needs of each patient
What is stream scheduling?
What is stream scheduling?
Each patient is given a predetermined appointment time based on status and needs.
What does wave scheduling assume?
What does wave scheduling assume?
Not everyone will be on time.
What is modified wave scheduling?
What is modified wave scheduling?
What is grouping scheduling?
What is grouping scheduling?
What does double-booking mean?
What does double-booking mean?
What are open office hours?
What are open office hours?
What does the term chronic refer to?
What does the term chronic refer to?
What does acute mean in medical terms?
What does acute mean in medical terms?
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Study Notes
Scheduling Methods
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Scheduling Matrix
- A visual tool that outlines working and nonworking hours in a medical office by marking blocks on a calendar.
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Stream Scheduling
- Appointments are assigned specific times based on the patient's status and needs, promoting efficiency and organization.
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Wave Scheduling
- Patients are scheduled in groups at the beginning of each hour, accounting for the likelihood of late arrivals.
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Modified Wave Scheduling
- Patients are booked at regular intervals (e.g., every 15 minutes) within a designated hour to manage flow and wait times.
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Grouping Scheduling
- Similar procedures are clustered together, such as scheduling all physical exams on Thursday afternoons, to streamline operations.
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Double-Booking
- Involves scheduling two patients simultaneously for the same time slot with the same provider, which can maximize utilization but may lead to conflicts.
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Open Office Hours
- Patients can walk in without appointments and are seen in the order they arrive, offering flexible access to care.
Patient Conditions
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Chronic
- Refers to conditions that are long-lasting or persistent, requiring ongoing management.
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Acute
- Pertains to sudden onset conditions characterized by rapid symptoms, such as sore throats or ear infections, typically needing immediate attention.
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