Measuring Diversity Training Impact
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Questions and Answers

Action research is an integration of research and theory with ______

practice

A recent study of a school diversity training program illustrates how action research can address theoretical issues using ______ methods and unobtrusive outcome measures

experimental

The literature on intergroup contact can provide theoretical guidance while testing and refining its principles in the application and investigation of ______ training

diversity

Diversity training is a type of prejudice reduction and social inclusion intervention in need of '______ research'

<p>action</p> Signup and view all the answers

Journal of Social Issues, Vol. 62, No. 3, 2006, pp. 577--595 Diversity Training and Intergroup Contact: A Call to ______ Research

<p>Action</p> Signup and view all the answers

Emphasis on ______ research approach for refining social interventions based on theory in real-world contexts

<p>action</p> Signup and view all the answers

Potential benefits of ______ between diversity training and intergroup contact research

<p>collaboration</p> Signup and view all the answers

Diversity training surge in ______ after a think tank report projected a rise in the percentage of non-Whites and females in the workplace

<p>demand</p> Signup and view all the answers

Diversity training encompasses various ______, from instructional to experiential training methods

<p>activities</p> Signup and view all the answers

Diversity training experienced ______ demand after the 9/11 attacks, even as companies cut budgets for other training

<p>increased</p> Signup and view all the answers

______ methods of diversity training involve personalized and participatory approaches, such as traveling to different neighborhoods or engaging in group therapy sessions.

<p>Experiential</p> Signup and view all the answers

Some organizations use movies like '______' to fulfill diversity training requirements.

<p>Crash</p> Signup and view all the answers

Diversity training programs differ in their definition of ______, focusing on recognized group cleavages or expanding to include ability, philosophical or political views, and working style.

<p>diversity</p> Signup and view all the answers

The number of ______ in a diversity training varies, with some programs using one signature exercise and others using an assortment of exercises and discussions.

<p>activities</p> Signup and view all the answers

The ______ technique, an experiential training, involves dividing trainees into two groups and favoring one while verbally harassing and denying privileges to the other, to highlight group differences and promote empathy and awareness.

<p>Blue Eyes/Brown Eyes</p> Signup and view all the answers

Despite criticism, ______ is widely used in the American workplace, with 66% of U.S. employers using it in 2005, although it is not required by federal equal opportunity law

<p>diversity training</p> Signup and view all the answers

The TV show '______' serves as a platform to critique diversity training, bringing attention to the lack of evidence-based approaches and rigorous evaluation in the field

<p>The Office</p> Signup and view all the answers

______ aims to increase awareness of racial, ethnic, and cultural differences and promote the value of these differences

<p>Diversity training</p> Signup and view all the answers

The satire '______' raises real questions about diversity training, such as the need for minority group representation and whether it should encourage the open expression of stereotypes and prejudices

<p>Diversity Day</p> Signup and view all the answers

The professional and scholarly literature on ______ shows that after 30 years and thousands of interventions, there is uncertainty about its effectiveness

<p>diversity training</p> Signup and view all the answers

An evaluation of a diversity training for supervisors at a U.S. military installation found that initial decreases in ______ rebounded after 3 months, and ______ continued to fluctuate over repeated follow-up surveys

<p>stereotyping</p> Signup and view all the answers

An experiment examined whether the demographic composition of diversity training groups would change trainees' ______, using a sample of graduate instructors at a business school

<p>reactions</p> Signup and view all the answers

The study concluded that measuring the ______ of various types of diversity training is challenging due to the lack of rigorous field studies and the biases in post-training surveys

<p>impact</p> Signup and view all the answers

The impact of diversity training on managers' ______, the duration of the effects, and the effectiveness of different types of training are still unclear due to limited and disparate studies

<p>behaviors</p> Signup and view all the answers

There is a critical need for more ______ with better methods to generalize the impact of diversity training and address the challenges of measuring its effectiveness

<p>studies</p> Signup and view all the answers

Study Notes

Challenges of Measuring the Impact of Diversity Training

  • Limited rigorous field studies demonstrate the impact of diversity training according to social scientific standards
  • Post-training surveys measuring participants' opinions cannot provide accurate accounts of program impact due to biases like self-presentation and social desirability concerns
  • Pre-post or controlled studies have posed questions about the impact of diversity training, including the differences between isolated one-shot trainings and comprehensive diversity management programs
  • Few isolated studies are devoted to each question about the impact of diversity training, leading to disparate conclusions
  • An example study by the American Management Association concluded that isolated instances of diversity training were less effective compared to those in diversity management programs, but it was based on biased data
  • A study on a diversity training program for White middle managers found that those who participated in the training rated diversity-sensitive behaviors as more important and reported engaging in those behaviors more than a control group
  • An evaluation of a diversity training for supervisors at a U.S. military installation found that initial decreases in stereotyping rebounded after 3 months, and stereotyping continued to fluctuate over repeated follow-up surveys
  • An experiment examined whether the demographic composition of diversity training groups would change trainees' reactions, using a sample of graduate instructors at a business school
  • The study concluded that measuring the impact of various types of diversity training is challenging due to the lack of rigorous field studies and the biases in post-training surveys
  • The impact of diversity training on managers' behaviors, the duration of the effects, and the effectiveness of different types of training are still unclear due to limited and disparate studies
  • The lack of evaluation has given rise to cynics who see diversity training as a modern-day medicine show, emphasizing the need for more rigorous and comprehensive studies
  • There is a critical need for more studies with better methods to generalize the impact of diversity training and address the challenges of measuring its effectiveness

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Challenges of Measuring Diversity Training Impact Quiz: Test your knowledge of the complexities surrounding the evaluation of diversity training effectiveness. Explore the limitations of current studies, biases in measurement methods, and the need for more rigorous research to understand the true impact of diversity training programs.

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