Employee Training and Development Chapter 11

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Questions and Answers

What is one critical reason organizations need to constantly update the skills of their employees?

To maximize the use of artificial intelligence in the workplace

To ensure all employees are trained in basic competencies

To reduce costs associated with employee turnover

To keep pace with advancements in technology (correct)

Which professionals are required to engage in continuing education to maintain their licenses?

Engineers and lawyers

Marketing and sales professionals

Managers and architects

Healthcare professionals such as doctors and dentists (correct)

Why might employees show increased commitment to their organization after training programs?

Because they find training reduces their workload

Because they receive salary raises post-training

Because they are promoted immediately after training

Because they feel a sense of investment from their organization (correct)

What kind of training focuses on creating effective teams within an organization?

Team training Signup and view all the answers

What impact does training have on employee turnover according to research?

It reduces turnover but is influenced by job satisfaction Signup and view all the answers

Which aspect of employee retirement is often overlooked by many workers?

Planning and preparation for retirement Signup and view all the answers

What effect does refresher training have on workers over their careers?

It keeps their skills relevant and updated Signup and view all the answers

Which of the following training programs focuses on the integration of new employees into an organization?

New employee training Signup and view all the answers

What is one benefit organizations experience from helping employees plan their careers?

A more loyal workforce Signup and view all the answers

Which of the following is NOT typically included in formal career development systems?

Exit interview processes Signup and view all the answers

What trend is reflected by the increase in preretirement training programs?

Greater focus on employee training Signup and view all the answers

What positive outcome was associated with employees contributing to retirement savings plans?

Improved health Signup and view all the answers

According to research, what is crucial for employees in the context of increased job mobility?

Self-management of their careers Signup and view all the answers

What is a significant benefit of having career development programs for organizations?

Greater employee retention Signup and view all the answers

Which demographic is particularly noted for benefiting from career development systems?

Younger workers Signup and view all the answers

What aspect of career planning was highlighted as important for successful retirement?

Combination of pre- and post-retirement planning Signup and view all the answers

Study Notes

Importance of Lifelong Training

Organizations must address a variety of training needs to maintain competitiveness in the workforce.
Employee training and development programs include several focuses: new employee training, diversity training, leadership training, and team training.

Fundamentals of Training Design

Skills can become obsolete due to advancements in technology, with a need for continuous worker proficiency maintenance.
Organizations should offer refresher courses and continuing education programs to keep skills current.

Continuing Education Requirements

Certain licensed health-care professionals are mandated to undergo continuing education to practice.
Professionals such as managers, lawyers, engineers, and architects are increasingly encouraged to participate in ongoing education.

Benefits of Employee Training

Research indicates a return on investment in employee training; trained employees exhibit increased organizational commitment.
A study linked training to reduced absenteeism, reflecting the organization's investment in employees' growth.
Another study correlated training with decreased turnover, influenced by job satisfaction.

Retirement Planning and Training

Many organizations provide resources for retirement planning, addressing a common lack of preparation among workers.
Seminars cover retirement decisions, investment management, and retirement lifestyle adjustments.
Preretirement training programs are becoming more common, showing a growing focus on employee welfare pre- and post-retirement.

Career Development Systems

Career planning support leads to a more engaged and loyal workforce, particularly among younger employees.
Formal career development systems offer counseling, career planning courses, and skills workshops to assist employees in managing their careers.
Programs can help set career goals and develop training plans for career advancement.

Self-Management of Careers

Increased job mobility necessitates that employees take responsibility for managing their own careers effectively.
Organizations that prioritize employee career advancement attract and retain talent more successfully.

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Description

This quiz covers the various aspects of employee training and development, focusing on new employee training, diversity training, and team training as discussed in Chapter 11. Explore how organizations can effectively address the training needs of their workforce to remain competitive.