Mastering Workplace Communication

<p>Listening</p> Signup and view all the answers

<p>Maintaining eye contact</p> Signup and view all the answers

<p>Seeking clarification</p> Signup and view all the answers

<p>Reacting without thinking</p> Signup and view all the answers

<p>It prevents conflicts from arising</p> Signup and view all the answers

<p>It is demanded by most businesses and organizations</p> Signup and view all the answers

<p>Increased opportunities for leadership and management positions</p> Signup and view all the answers

<p>True</p> Signup and view all the answers

<p>False</p> Signup and view all the answers

<p>True</p> Signup and view all the answers

<p>Active listening = Paying full attention to the speaker and showing understanding Clarifying messages = Asking for clarification when a message is not clear Clear and concise messages = Ensuring your own messages are easy to understand and straight to the point Avoiding communication barriers = Preventing factors that can hinder effective communication</p> Signup and view all the answers

<p>Anger = Hold off responding until you have settled down Upset = Take time to let off some steam before responding Calm = Better control in sending clear and appropriate messages Controlled = Better interpretation of what someone else is trying to say</p> Signup and view all the answers

<p>Desirability as an employee = Being more appealing to employers due to good communication skills Opportunities for leadership = Having more chances for higher positions due to effective communication Avoiding conflicts = Preventing misunderstandings and disagreements through clear communication Clear and appropriate messages = Being able to express oneself accurately and appropriately</p> Signup and view all the answers