Mastering Workplace Communication

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Which of the following is considered a neglect of duty offense according to the text?

Being tardy (correct)

Taking sick leave

Attending agency in-service training

Responding to subpoenas

What should personnel do if they are unable to respond to a subpoena due to exigent circumstances?

Notify their immediate supervisor

Take sick leave

Document in a supplemental report

Contact the assigned Assistant State Attorney and/or defense attorney (correct)

When should personnel notify a Communications Section Supervisor of any absence caused by illness?

At least one hour prior to their scheduled reporting time (correct)

When they are absent without leave

As soon as circumstances permit

When they anticipate being tardy

Which of the following is NOT considered a misuse of sick leave benefits?

Taking sick leave hours contiguous to regular days off Signup and view all the answers

What action should personnel take in response to emergency situations with a known danger to the lives of others?

Take appropriate action Signup and view all the answers

When should personnel complete and submit all reports and documents required in the execution of their duties?

Prior to concluding a tour of duty Signup and view all the answers

What should personnel do if they lose or damage their agency-issue badge, ID card, or equipment?

Immediately report the loss or damage to their supervisor Signup and view all the answers

When will any response to resistance that results in an apparent need for medical treatment be reported?

In accordance with established procedures Signup and view all the answers

Based on the text, when can sworn personnel use deadly force or non-deadly force?

Only if it is outlined in SOP #029 Signup and view all the answers

What is SOP #029 about?

Use of non-deadly force Signup and view all the answers

Which of the following actions is prohibited for personnel under investigation?

Attempting to secure the abandonment of charges Signup and view all the answers

What is the exception for personnel to associate with persons under criminal investigation or with a criminal reputation?

When necessary in the performance of official duties Signup and view all the answers

What is the required action for personnel when they come into possession of money or property that does not belong to them?

Deliver it to the proper custodian and make a report Signup and view all the answers

What is the level of use of force permitted for sworn personnel?

Reasonably necessary to accomplish their lawful objectives Signup and view all the answers

Which form must Personnel complete and submit to Human Resources for any changes to their contact information or address?

City of Coral Gables Employee Contact Information/Change of Address Form Signup and view all the answers

When should Sworn Personnel carry their issued Department identification card on their person?

At all times when carrying a concealed firearm Signup and view all the answers

What is the expected conduct of Personnel in neighborhood and/or family disputes within the City of Coral Gables?

They should avoid personal involvement and contact a superior officer Signup and view all the answers

What should personnel do if they become involved in injury or property damage crashes while on duty or while operating an agency vehicle?

Refer other parties involved to their own insurance companies Signup and view all the answers

Personnel will not use the Department's Communications Center for personal, social, or unofficial purposes except in serious emergencies.

Personnel can use the Department's Communications Center for unofficial purposes if it is not during work hours. Signup and view all the answers

Personnel will ensure the knowledge and consent of the Chief of Police prior to making any formal public appearance or publishing any article, or releasing any official information which is not within their official duties when such speech, appearance, or publication has, or is likely to have, an adverse effect upon the Department.

Personnel can make formal public appearances or publish articles without considering the potential adverse effect on the Department. Signup and view all the answers

Personnel will obtain the approval of the Chief of Police before authorizing use of their names, photos, or official titles which identify them as personnel of the Coral Gables Police Department in testimonials, advertisements of any commodity, or commercial enterprises.

Personnel can authorize the use of their names, photos, or official titles without considering if it identifies them as personnel of the Coral Gables Police Department. Signup and view all the answers

Personnel will not recommend or suggest to any person arrested, or to any prisoner, or to any other person concerned with a prisoner in custody, the employment or hire of any specific attorney or bail bondsman.

Personnel can recommend or suggest to any person arrested, or to any prisoner, or to any other person concerned with a prisoner in custody, the employment or hire of any attorney or bail bondsman as long as it is not a specific one. Signup and view all the answers

Mastering Workplace Communication

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Questions and Answers

Which of the following is considered a neglect of duty offense according to the text?

What should personnel do if they are unable to respond to a subpoena due to exigent circumstances?

When should personnel notify a Communications Section Supervisor of any absence caused by illness?

Which of the following is NOT considered a misuse of sick leave benefits?

What action should personnel take in response to emergency situations with a known danger to the lives of others?

When should personnel complete and submit all reports and documents required in the execution of their duties?

What should personnel do if they lose or damage their agency-issue badge, ID card, or equipment?

When will any response to resistance that results in an apparent need for medical treatment be reported?

Based on the text, when can sworn personnel use deadly force or non-deadly force?

What is SOP #029 about?

Which of the following actions is prohibited for personnel under investigation?

What is the exception for personnel to associate with persons under criminal investigation or with a criminal reputation?

What is the required action for personnel when they come into possession of money or property that does not belong to them?

What is the level of use of force permitted for sworn personnel?

Which form must Personnel complete and submit to Human Resources for any changes to their contact information or address?

When should Sworn Personnel carry their issued Department identification card on their person?

What is the expected conduct of Personnel in neighborhood and/or family disputes within the City of Coral Gables?

What should personnel do if they become involved in injury or property damage crashes while on duty or while operating an agency vehicle?

Personnel will not use the Department's Communications Center for personal, social, or unofficial purposes except in serious emergencies.

Personnel will obtain the approval of the Chief of Police before authorizing use of their names, photos, or official titles which identify them as personnel of the Coral Gables Police Department in testimonials, advertisements of any commodity, or commercial enterprises.

Personnel will not recommend or suggest to any person arrested, or to any prisoner, or to any other person concerned with a prisoner in custody, the employment or hire of any specific attorney or bail bondsman.

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