Mastering Workplace Communication
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Questions and Answers

Which type of workplace communication involves communication between individuals of the same rank?

  • Downward communication
  • Lateral communication (correct)
  • Outward communication
  • Upward communication

What is the term for workplace communication that flows from lower-ranking employees to higher-ranking employees?

  • Downward communication
  • Lateral communication
  • Outward communication
  • Upward communication (correct)

Which type of workplace communication involves communication with individuals outside of the organization?

  • Downward communication
  • Outward communication (correct)
  • Lateral communication
  • Upward communication

What are the four types of workplace communication?

<p>The four types of workplace communication are upward, lateral, downward, and outward.</p> Signup and view all the answers

What is upward communication in the workplace?

<p>Upward communication in the workplace refers to communication that flows from lower-ranking employees to higher-ranking employees.</p> Signup and view all the answers

What is outward communication in the workplace?

<p>Outward communication in the workplace involves communication with individuals outside of the organization.</p> Signup and view all the answers

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