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Questions and Answers
What is the recommended approach when a prospect says they will get back to you if interested?
What is the recommended approach when a prospect says they will get back to you if interested?
- Lower your status and agree to call them back
- Agree to let them get back to you
- Avoid coming across as a desperate sales person (correct)
- Ask if you can call them later
Why is it important not to agree to let the prospect get back to you?
Why is it important not to agree to let the prospect get back to you?
- It helps build trust with the prospect
- It is a common objection in the sales process
- It shows desperation (correct)
- It increases your chances of making a sale
What should you avoid saying when a prospect says they will get back to you if interested?
What should you avoid saying when a prospect says they will get back to you if interested?
- I'll wait for your call
- I'll have to call you back later
- Can I call you later today?
- Can you call me back later if interested? (correct)
What is the best way to handle the objection mentioned in the text?
What is the best way to handle the objection mentioned in the text?
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Study Notes
Handling Prospect Deferrals
- When a prospect says they will get back to you if interested, it's essential to address the issue immediately rather than agreeing to wait.
- Agreeing to let the prospect get back to you can lead to a lack of urgency, diminishing the chances of a sale.
- It's crucial to maintain control of the sales process and avoid giving the prospect an open-ended timeline.
Avoid Phrases
- Avoid saying phrases like "That's okay, just let me know when you're ready" or "Take your time, no rush."
- These phrases can convey a lack of importance and urgency, making the prospect less likely to follow up.
Best Handling Approach
- Instead, use phrases like "I understand you need some time to consider this. Can we schedule a follow-up call/meeting to discuss further?"
- This approach shows you're willing to accommodate their needs while maintaining a sense of urgency and control over the sales process.
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Description
Handling the 'We'll Get Back to You' Objection: Learn effective strategies to overcome the common objection of prospects saying they will get back to you. Discover what to say, what questions to ask, and how to confidently navigate this objection in both early and late stages of the sales process.
