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13 Questions

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FDIA Mod 1 Developing a TOP 20 Mindset

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Questions and Answers

Triggers can pull us into the bottom 80 or top 20 ______.

mindset

What is the Pareto Principle?

10% of activities account for 90% of results.

20% of activities account for 80% of results. (correct)

30% of activities account for 70% of results.

50% of activities account for 50% of results.

Checking the facts can help when dealing with ______ triggers.

negative

Why is it important to change goal-setting based on the Pareto Principle?

To achieve better results. Signup and view all the answers

Planning and intention can make a difference in the ______ experience.

guest Signup and view all the answers

What can pull us into the bottom 80 or top 20 mindset?

Triggers. Signup and view all the answers

What should we keep in mind about triggers?

A trigger for one person may not affect another. Signup and view all the answers

How should we take things when dealing with triggers?

Professionally and not personally. Signup and view all the answers

What can make for a better day?

Celebrating wins and learning from experiences. Signup and view all the answers

What can a win be in the salon?

A positive vibe Signup and view all the answers

What can make a difference in the guest experience?

Planning and intention. Signup and view all the answers

What can help when dealing with negative triggers?

Checking the facts. Signup and view all the answers

What is the importance of the 80/20 rule?

20% of activities account for 80% of results. Signup and view all the answers

Study Notes

The module discusses the 80/20 rule or Pareto Principle.
20% of activities account for 80% of results.
It is important to change goal-setting based on this principle.
Triggers can pull us into the bottom 80 or top 20 mindset.
A trigger for one person may not affect another.
It is important to take things professionally and not personally.
Celebrating wins and learning from experiences can make for a better day.
A win can be a positive vibe in the salon.
Planning and intention can make a difference in the guest experience.
Checking the facts can help when dealing with negative triggers.

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Description

Test your knowledge on the Pareto Principle and how it can be applied to goal-setting in the salon industry. Learn about triggers that can impact your mindset and how to handle them professionally. Discover the importance of celebrating wins and learning from experiences to create a positive atmosphere in the salon. See how planning and intention can enhance the guest experience, and learn how to deal with negative triggers by checking the facts. Take this quiz to sharpen your skills and improve your salon practices.