Podcast
Questions and Answers
What is a key function of professional communication?
What is a key function of professional communication?
- Expressing personal opinions openly
- Using complex language to impress others
- Conveying clear and concise messages (correct)
- Avoiding direct communication to maintain mystery
What are the main elements of professional communication?
What are the main elements of professional communication?
- Verbal, nonverbal, and written communication (correct)
- Personal, emotional, and informal communication
- Formal, informal, and casual communication
- Public, private, and group communication
Why is active listening important in professional communication?
Why is active listening important in professional communication?
- To dominate conversations and display authority
- To interrupt others and assert dominance
- To understand others' perspectives and build rapport (correct)
- To ignore colleagues' input and focus on personal thoughts
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