Mastering Nonverbal Communication
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Questions and Answers

Which of the following is NOT considered a nonverbal communication?

  • Pitch of voice
  • Facial expressions
  • Written words (correct)
  • Eye movements

    • What percentage of communication is nonverbal?

  • 55%
  • 100%
  • 93% (correct)
  • 38%

    • Which of the following can result in counter-productivity and destroy one's credibility?

  • Matching verbal and nonverbal messages
  • Mismatching verbal and nonverbal messages (correct)
  • Speaking too fast
  • Using written words

    • What does nonverbal communication include?

    <p>Gestures and facial expressions</p> Signup and view all the answers

    Which of the following is NOT a component of nonverbal communication?

    <p>Written messages</p> Signup and view all the answers

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