Mastering Effective Communication
8 Questions
0 Views

Choose a study mode

Play Quiz
Study Flashcards
Spaced Repetition
Chat to lesson

Podcast

Play an AI-generated podcast conversation about this lesson

Questions and Answers

Match the following types of feedback with their descriptions:

Constructive feedback = Provides specific suggestions for improvement Positive feedback = Acknowledges and reinforces good performance Negative feedback = Addresses areas for improvement or correction 360-degree feedback = Involves feedback from peers, subordinates, and supervisors

Match the following communication barriers with their descriptions:

Physical barriers = Obstacles related to the environment or location Semantic barriers = Result from misunderstanding of words and symbols Psychological barriers = Arise from individual emotions, biases, or perceptions Organizational barriers = Arise from the structure or culture of an organization

Match the following communication models with their key components:

Shannon-Weaver model = Sender, message, channel, receiver, noise, feedback Transactional model = Communication as an ongoing, dynamic process Berlo's SMCR model = Source, message, channel, receiver Osgood-Schramm model = Emphasizes encoding and decoding of messages

Match the following benefits of feedback with their descriptions:

<p>Constructive feedback = Helps colleagues learn and grow in their field inside the company Appreciative communication = Backed up by science as efficient teams Feedback as a motivator = Encourages team members to improve and engage more in the company's goals Importance of feedback in communication = Essential in two-way communication for learning and growth</p> Signup and view all the answers

Match the following characteristics of feedback with their explanations:

<p>Response, reaction, or information given by the recipient of a message to the sender = Feedback in communication Process of letting someone know which areas they need to improve = Essential to effective communication Role of feedback in the workplace = Helps the sender check the effectiveness of their message Strategies for providing constructive feedback = Learn more about feedback in the communication process</p> Signup and view all the answers

Match the following statements about feedback with their implications:

<p>Feedback is essential to effective communication = Ensures improvement and understanding Importance of feedback in the workplace = Contributes to employee development and company goals Feedback as a motivator = Encourages active participation and progress Appreciative communication in efficient teams = Supported by scientific studies</p> Signup and view all the answers

Match the following outcomes of feedback with their effects:

<p>Improved learning and growth in the company = Result of constructive feedback Enhanced team engagement in company goals = Motivator for team members Scientifically backed efficient teams = Result of appreciative communication Effective communication and understanding = Essential role of feedback</p> Signup and view all the answers

Match the following feedback strategies with their benefits:

<p>Providing truly constructive feedback = Helps colleagues learn and grow in their field inside the company Importance of feedback in the workplace = Contributes to employee development and company goals Appreciative communication as a motivator = Encourages active participation and progress Strategies for effective communication = Ensures improvement and understanding</p> Signup and view all the answers

More Like This

Use Quizgecko on...
Browser
Browser