Mastering Effective Communication
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Questions and Answers

Why is it important to understand where progress has come from?

  • To know where to invest more resources
  • To identify areas that need improvement
  • To make better decisions going forward (correct)
  • To impress the executive team
  • In the example given, why weren't the customers in Europe ready to buy the product?

  • The product was not marketed effectively
  • The product was not available in multiple languages (correct)
  • The product was too expensive
  • The product was not successful in the United States
  • What does the 'bridge' in the text refer to?

  • A physical structure
  • A gap in the company's progress
  • A new product rollout
  • A presentation to the executive team (correct)
  • What is the key to addressing a situation where goals were not met?

    <p>Showing that you understand why things didn't go as planned and what you're going to do about it</p> Signup and view all the answers

    What is the purpose of creating a waterfall in the context mentioned in the text?

    <p>To show the primary factors that have led to the success achieved, even if it wasn't up to initial expectations</p> Signup and view all the answers

    What is the difference between understanding why and not understanding why, according to the text?

    <p>Understanding why refers to comprehending the reasons behind a failure, while not understanding why means not knowing the reasons</p> Signup and view all the answers

    What is the key to handling a situation where you didn't hit your goals at the end of an initiative?

    <p>Showing that you understand why things didn't go as planned</p> Signup and view all the answers

    What is the expectation for revenue in the example given in the text?

    <p>$50 million</p> Signup and view all the answers

    What does the text suggest you should do if you didn't hit your initial expectations?

    <p>Create a visual representation of the progress made</p> Signup and view all the answers

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