Computer Hardware and Networking Quiz
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Questions and Answers

Which type of RAM is most likely to be used for installing additional RAM in a desktop computer?

  • VRAM
  • DDR3 (correct)
  • SODIMM
  • EDD

What is the most likely cause of vertical streaks appearing on the output of a laser printer?

  • Ribbon
  • Drum (correct)
  • Roller
  • Transfer belt

What is the most likely cause of the error message 'HDMI blocked due to Copy Protection' when using a projector?

  • The projector does not support the necessary HDCP protocol (correct)
  • The HDMI cannot carry the signal from the DVD to the projector
  • The user needs to switch from HDMI to a cable standard such as DisplayPort
  • The user needs to enable copy-protected sources in the projector settings

What is the most likely reason for being unable to select a RF channel that contains almost no pollution?

<p>The channel is reserved for licensed band use (B)</p> Signup and view all the answers

Which printer consumable is most likely causing double images on printouts from a laser printer?

<p>Fuser (C)</p> Signup and view all the answers

What action should be performed if a technician is unable to create VMs on a workstation configured as a VM host?

<p>Enable multithreading (A)</p> Signup and view all the answers

What should a technician check first when a user’s computer is not receiving a network connection?

<p>The physical connection at the patch panel (B)</p> Signup and view all the answers

Which solution would MOST likely satisfy the requirement for secure storage?

<p>A USB 3.1 flash drive with BitLocker to Go installed (C)</p> Signup and view all the answers

Which network device is primarily used to separate broadcast domains?

<p>Router (A)</p> Signup and view all the answers

What is the MOST likely cause of a smartphone not accepting its charging cable when the cable falls out?

<p>The charge port contains foreign objects (D)</p> Signup and view all the answers

What should a network administrator check FIRST when users cannot access network resources?

<p>DHCP (C)</p> Signup and view all the answers

Which issue is MOST likely to cause white space in the middle of printed A4-sized labels?

<p>Contaminated fuser (C)</p> Signup and view all the answers

What could be the cause of a distinct clicking sound from a workstation after power is applied?

<p>HDD (A)</p> Signup and view all the answers

What should a tech do NEXT after making a backup of a workstation system?

<p>Establish a theory of probable cause and research as needed (D)</p> Signup and view all the answers

Which method is most suitable for running Windows software on macOS?

<p>Cross-platform virtualization (D)</p> Signup and view all the answers

What technology is likely in use if POTS lines are not working at a site with an internet outage?

<p>DSL (B)</p> Signup and view all the answers

How can an online retailer ensure new servers are utilized properly?

<p>Load balancer (B)</p> Signup and view all the answers

What is the first troubleshooting step for a failing thumbprint scanner?

<p>Inquire about possible changes (A)</p> Signup and view all the answers

Which configuration best supports client-side virtualization for application testing?

<p>CPU 2.5GHz – 4 cores 16GB DDR4 RAM 1TB SSD (A)</p> Signup and view all the answers

What is the next best step when a printer shows 'Paper Jam, Jam in Fuser'?

<p>Check the printer paper path to locate any obstructions (C)</p> Signup and view all the answers

What is a valid use of Platform as a Service (PaaS)?

<p>An application development environment (A)</p> Signup and view all the answers

What should the repair technician do FIRST to address the laptop screen issue?

<p>Ensure the backlight is functioning as expected (B)</p> Signup and view all the answers

What is the MOST likely cause of the hard drive error message despite a clean filesystem?

<p>S.M.A.R.T failure (A)</p> Signup and view all the answers

Which components are MOST likely causing the boot issue after rebooting with one beep?

<p>Graphics card (C), RAM module (D)</p> Signup and view all the answers

What is the BEST action for the salesperson to take regarding the weather application draining the battery?

<p>Configure less frequent location checks using cellular location services (B)</p> Signup and view all the answers

Which feature must be enabled for a 64-bit hypervisor to load correctly after replacing a motherboard?

<p>VT-d (B)</p> Signup and view all the answers

What is the MOST likely reason for a mobile phone to overheat, not retain charge, and operate slowly?

<p>Defective battery (A)</p> Signup and view all the answers

What should the user focus on when preparing to copy files to portable media in compliance with corporate data protection policies?

<p>Encrypt the files before copying (B)</p> Signup and view all the answers

Which storage device is best suited for high-speed data access?

<p>M.2 (C)</p> Signup and view all the answers

What combination is required for effective two-factor authentication?

<p>Password/thumbprint (D)</p> Signup and view all the answers

What is the primary function of a web server?

<p>Hosting home pages and business portals (C)</p> Signup and view all the answers

What action is most likely to fix an unresponsive laptop keyboard?

<p>Clean the keyboard (C)</p> Signup and view all the answers

Which tool is best for managing corporate smartphones remotely?

<p>Mobile device management (A)</p> Signup and view all the answers

What is the probable cause of smudged prints from a printer?

<p>The ribbon is jammed and rubbing on the paper. (B)</p> Signup and view all the answers

What should a systems administrator do to enhance a laptop's performance for database management?

<p>Increase the RAM (C)</p> Signup and view all the answers

What is the best way to ensure remote wipe capability for mobile devices?

<p>Utilize mobile device management solutions (B)</p> Signup and view all the answers

What is the MOST likely cause of the audio issue in a conference call when a user cannot hear anything?

<p>The conference call needs to be unmuted for audio (B)</p> Signup and view all the answers

After multiple cables and inputs on a projector show 'no source found', what should the user try NEXT?

<p>Check the display settings on the computer and set them to extend/duplicate (D)</p> Signup and view all the answers

Which method can be used to securely connect a remote user’s laptop to a corporate server?

<p>VPN (B)</p> Signup and view all the answers

To resolve a fuzzy image issue on a projector, which action would provide the BEST solution?

<p>Adjusting the lens (A)</p> Signup and view all the answers

When touch-screen features on a Windows device stop working, what should a technician check first?

<p>Tablet/PC settings (B)</p> Signup and view all the answers

What is the QUICKEST way to resolve the issue of an IP phone not booting when connected to an unmanaged switch?

<p>Install a PoE injector (D)</p> Signup and view all the answers

Which network service allows a networked device to be consistently assigned the same IP address based on its MAC address?

<p>DHCP (B)</p> Signup and view all the answers

Flashcards

What type of RAM is MOST likely used in a desktop computer?

DDR3 is the type of RAM most commonly used in desktop computers due to its high speed and cost-effectiveness.

What printer component causes vertical streaks in output?

Vertical streaks in laser printer output indicate a problem with the imaging drum. The drum transfers toner to the paper, and streaks suggest damage or a build-up of debris.

Why is a projector showing an error message "HDMI blocked due to Copy Protection" when playing a DVD?

The error message indicates a HDCP (High-bandwidth Digital Content Protection) issue. The projector likely doesn't support the necessary HDCP protocol to play copy-protected content.

Why can't a channel in a wireless backhaul be selected?

A channel reserved for licensed use isn't accessible for non-carrier-grade wireless backhaul because it's dedicated to specific services or operations.

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Which printer component is most likely causing double images on printouts?

Double images on printouts suggest a problem with the transfer roller, which moves the toner image from the drum to the paper. A worn or dirty roller can cause this issue.

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What needs to be enabled to create Virtual Machines?

Enabling TPM (Trusted Platform Module) is crucial for creating virtual machines on a host. TPM ensures the integrity and security of the VM environment.

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How to troubleshoot a user's network connection issue?

A user's computer not receiving a network connection usually indicates a problem with the physical network connection. Checking the patch panel for the user's port will pinpoint the issue.

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Faint image on laptop screen

A faded image appearing on a laptop screen, even in bright settings, usually indicates a problem with the screen's backlight.

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What does a S.M.A.R.T. error indicate?

S.M.A.R.T. (Self-Monitoring, Analysis, and Reporting Technology) is a feature that monitors hard drive health. A failure in this system indicates potential imminent hard drive failure.

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Single beep and error on boot

A single beep followed by an error message on boot usually indicates a problem with the system's RAM (Random Access Memory).

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Reducing battery drain on weather apps

The weather application's frequent location checks using GPS drain the battery quickly. Configure less frequent checks using cellular location to conserve battery and keep accurate weather updates.

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What is VT-d

VT-d (Virtualization Technology for Directed I/O) enables virtual machines to directly access hardware devices, improving performance and security for virtualized environments.

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Overheating and slow phone

A hot, slow, and poorly charging phone indicates a faulty battery. The battery may be unable to hold a charge or may be causing overheating issues.

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Hyperthreading and VT-d

Hyperthreading is a technology that allows a single CPU core to handle multiple threads simultaneously. This requires enabling VT-d (Virtualization Technology for Directed I/O) to run properly.

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Broken charging port

A faulty charging port can cause overheating, slow charging and battery draining issues. It may fail to properly connect to the charger, resulting in these symptoms.

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What network device separates broadcast domains?

A switch is a network device that separates broadcast domains, preventing broadcasts from reaching every device on the network. This improves performance and security by limiting traffic to specific segments.

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Why can't a smartphone charge?

The most likely cause of a phone's charging port failing is a physical obstruction, such as lint, debris, or damage to the port itself. These issues prevent proper connection and charging.

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What should be checked first for a network access issue?

When a network administrator investigates a network access issue, the first step is to check the DHCP server to ensure it's assigning valid IP addresses to devices. This is crucial for devices to connect to the network effectively.

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What causes white space on printed labels?

The issue with the printer printing A4-sized labels with white space in the middle is likely due to the incorrect page orientation. This means the document is being printed vertically when it should be printed horizontally.

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What does clicking from a hard drive indicate?

A clicking sound from a workstation's hard drive indicates a potential failure. This sound often suggests the hard drive's head is struggling to read and write data due to wear or damage, and may indicate imminent failure.

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What is the next step after backup when troubleshooting?

After identifying an issue and backing up data, the next step is to establish a probable cause for the problem. This requires research, analysis, and potentially gathering more information.

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What should be checked for network access problems on a laptop?

When a laptop can't access network resources, it's essential to check the DHCP server. This ensures the laptop has a correct IP address and configuration to connect to the network.

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What solution allows running Windows software on a macOS computer?

Cross-platform virtualization allows running software designed for one operating system on a different operating system. For example, using a virtualization solution like Parallels Desktop or VMware Fusion on macOS, you can run Windows applications within a virtual machine, enabling you to seamlessly use both operating systems.

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If both POTS and internet are down, what technology is likely being used?

DSL (Digital Subscriber Line) uses existing telephone lines to provide internet access. The site likely uses DSL because POTS (Plain Old Telephone Service) lines, which are the traditional phone lines, are not working, suggesting a DSL connection that shares those lines.

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What is used to ensure optimal utilization of new servers?

A load balancer distributes incoming traffic across multiple servers to ensure optimal utilization and prevent overload. By directing user requests to different servers, the load balancer keeps each server functioning efficiently.

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What should be the FIRST step in troubleshooting a failing thumbprint scanner?

Inquire about possible changes should be the first step in troubleshooting a failing thumbprint scanner. This involves asking the user if any recent updates, software installations, or hardware changes might have affected the scanner.

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What is the MOST efficient step after a printer shows a “Paper Jam, Jam in Fuser” error?

The tech should check the printer paper path to locate any obstructions. This involves examining the paper tray, rollers, and any other areas where paper might be jammed. Checking for obstructions can pinpoint the exact location of the paper jam and allow for a quick fix.

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What is a valid use for PaaS?

PaaS (Platform as a Service) provides a complete environment for application development and deployment. It includes all the necessary software, tools, and infrastructure required to build, test, and run applications. This is beneficial for app development teams as they don't need to manage the underlying infrastructure.

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What is an M.2 drive?

A storage device that uses a non-volatile memory chip for faster data access and boot times. It typically comes in a small form factor and is commonly found in modern computers.

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What is two-factor authentication?

Two-factor authentication requires two distinct methods of verification, typically a password and a second factor like a fingerprint or a code from a mobile app, to access an account.

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What is the main function of a web server?

A web server is primarily responsible for hosting websites and delivering web content to users. It responds to requests for web pages, images, and other files, making them accessible on the internet.

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Why isn't the laptop's keyboard working?

The issue is likely due to a faulty keyboard. The external keyboard works fine, indicating the problem isn't with the computer but the internal keyboard.

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What does MDM software offer for smartphone management?

Mobile device management (MDM) software allows administrators to control and manage smartphones, tablets, and other mobile devices within an organization. They can set up policies, restrict access, and wipe data remotely for security.

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What's causing the black smudges on printed receipts?

The printer's printhead is too hot, causing the ink to smudge on the paper. Adjusting the temperature down will help solve the issue.

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How to improve laptop performance for a large database?

To increase a laptop's performance for working with a large database, consider adding more RAM. This provides the operating system and database applications with more memory to handle the workload.

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What can be upgraded to improve performance for working with a large database?

Replacing the hard drive with a solid-state drive (SSD) can significantly boost performance, especially for a database workload. SSDs offer faster read and write speeds compared to traditional HDDs.

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What securely connects a remote user's laptop to a corporate server?

A VPN (Virtual Private Network) establishes a secure connection between a remote user’s laptop and a corporate server over a public network, like the internet, ensuring confidentiality and integrity of data.

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What to try when a projector displays 'no source found?'

The display settings on the computer need to be configured to extend or duplicate the screen to the projector. This setting will ensure the projector receives the signal properly.

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How to address an IP phone not booting on an unmanaged switch?

A PoE injector provides power over the Ethernet cable to the IP phone, allowing it to boot even when connected to an unmanaged switch that doesn't provide PoE.

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How to fix fuzzy images on a projector?

Adjusting the lens on the projector can sharpen the images, potentially fixing the fuzzy display issue.

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Where to look when a touchscreen on a Windows device stops working?

The tablet or PC settings should be checked for any touch screen-specific settings to ensure they are enabled and functioning correctly.

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What assigns a permanent IP address based on a device's MAC address?

DHCP (Dynamic Host Configuration Protocol) assigns IP addresses to networked devices automatically, based on their MAC addresses. This allows devices to consistently receive the same IP address.

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What could be the problem when a laptop doesn't connect to a projector?

The HDMI cable that connects the laptop to the projector may be faulty or incompatible leading to the lack of display.

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What's a potential reason for no audio on a conference call connected to TV?

The television's HDMI-ARC port is specifically designed for audio return channels. If it's not being used, the audio from the conference call might not be playing on the TV.

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Study Notes

RAM Type for Desktop Computer

  • DDR3 RAM is the most likely type for a desktop computer upgrade.

Laser Printer Streaks

  • Vertical streaks on a laser printer output are most likely caused by a faulty transfer belt.

DVD Playback Error

  • The most likely cause of a "HDMI blocked due to Copy Protection" error when playing DVDs on a projector is that the projector does not support the HDCP protocol.

Wireless Backhaul Channel Selection

  • A channel extremely polluted with RF signals during non-carrier-grade wireless backhaul implementation suggests a defective channel selection. Contact the manufacturer for troubleshooting.

Laser Printer Double Images

  • A maintenance kit not installed in a year on a laser printer is most likely causing double images on printouts.

Workstation VM Host Configuration

  • To create VMs on a workstation, enable fast startup.

Network Connectivity Issue

  • A network connection issue might be because the port and patch panel are unlabeled. To identify the port, use a toner probe.

Projector Audio Issue

  • If a projector has video but no audio, change the input to VGA.

Cable Category for Network Speed

  • Cat 6a is the category that limits network transfer speed when using Gigabit LAN cards.

Video Conferencing Webcam Issue

  • A video conferencing webcam issue can be resolved by reseating or replacing the webcam.

Building Entrance Authentication Issue

  • The solution to a building entrance authentication issue after security measures upgrade is to enable Bluetooth or NFC on the mobile device.

MIMO Technology Support

  • MIMO technology is supported by 802.11n standard.

Computer Display Error

  • The "No input detected" error on a PC display can be solved by checking the power plug of the monitor and PC.

Mobile Touchscreen Component

  • The Digitizer component enables the input on a mobile device's touchscreen.

Computer Boot Beep Error

  • A loud beep during boot usually means the power supply is faulty

Printer Recycling Issue

  • Leaving printed materials on the printer tray causes unnecessary recycling and would be best resolved by putting prompt reminders in the office to pick up the printer tray materials.

Online Retailer Cloud Migration

  • Migration to public cloud for an online retailer is best described as rapid elasticity, by which capacity can be added or removed based on demand.

Network Issue Troubleshooting

  • A network issue, where a computer cannot reach more than 100 Mbps, usually means the network cable needs replacing. Using the correct cable category (Cat 5 or higher) with the correct specifications is important.

Laptop Screen Repair

  • A faded image on the laptop screen during repair suggests an issue with the backlight rather than the screen itself.

Hard Drive Error Message Resolution

  • If a PC displays an error message after rebooting, it is potentially related to a problem with RAM modules.

Weather Application Battery Drain

  • The best solution to view weather forecasts while traveling with a mobile weather application to reduce battery drain is to use cellular location for weather app usage less frequently.

Printer Issue

  • If a printer prints too light, a likely cause is the print drum being worn.

Mobile Phone Charging Issue

  • A possible issue causing a mobile phone to get very hot and not retain charge is a damaged charging port.

Laptop Upgradation

  • To upgrade a computer to increase performance for larger database, use a hybrid drive and upgrade RAM.

Client-Side Virtualization

  • The best solution for developer to request for client-side virtualization is implementing sandbox environment for coding.

Tablet Cursor Issue

  • The most likely cause of a drifting cursor on a tablet is that the screen needs to be recalibrated.

Mobile Phone Icon Issue

  • The most likely cause of icons not responding on a mobile phone after a drop is a digitizer issue.

Wireless Network Connectivity Issue

  • The issue of intermittent loss of wireless connectivity in a small office is most likely due to device interference.

Computer Display Settings Upgrade

  • To solve an issue with a monitor not showing and extending the desktop/display settings, check the monitor's display settings and the computer's display settings and ensure they are properly set.

Router Issue Resolution

  • An issue involving a phone not booting due to an RJ45 receptacle issue with an unmanaged switch is best solved immediately by changing ports on the switch.

Network Protocol

  • The most likely network protocol used for a networked device to be assigned the same IP address is DHCP (Dynamic Host Configuration Protocol).

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Description

Test your knowledge on computer hardware components, printer troubleshooting, and networking issues with this quiz. Answer questions about RAM types, laser printer problems, and network device functions. Perfect for IT students and professionals.

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