Mastering Communication Essentials
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Questions and Answers

Explain the term 'communication' and its significance.

Communication refers to the verbal, written, or electronic messages sent to another person. It is significant as it ensures that the message reaches the intended audience and that the recipient comprehends the message.

What are the advantages and disadvantages of written communication?

Advantages of written communication include the permanence of the message, formal record-keeping, and the opportunity for careful crafting of the message. Disadvantages include the potential for misinterpretation, lack of immediate feedback, and the time-consuming nature of the medium.

Why are interpersonal skills important?

Interpersonal skills are important for building effective relationships, resolving conflicts, and collaborating with others in a professional setting.

What are the different elements of interpersonal communication?

<p>The different elements of interpersonal communication include verbal and non-verbal communication, active listening, empathy, and feedback.</p> Signup and view all the answers

Explain the importance of negotiation as an important interpersonal skill.

<p>Negotiation is important as it enables individuals to reach mutually beneficial agreements, resolve conflicts, and make decisions in a collaborative manner.</p> Signup and view all the answers

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