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Interpersonal Skills and Communication

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Questions and Answers

What does verbal communication include?

Listening and understanding, making decisions

Conversation, dialogue, and interview (correct)

Managing personal stress and solving problems

Body language, facial expressions, and gestures

What is an example of verbal communication?

Making eye contact with someone

Using gestures to express excitement

Maintaining social relationships with friends

Saying 'no' when someone asks you to do something you don't want to do (correct)

What is the purpose of repeating a question in a conversation?

To manage personal stress

To acknowledge other's ideas or opinions

To repair breakdowns in communication (correct)

To express lack of a clear opinion

What is non-verbal communication?

The transfer of information through the use of body language Signup and view all the answers

What is the goal of effective conversation or dialogue?

To exchange information and maintain social relationships Signup and view all the answers

What is the primary goal of active listening?

To clarify and summarize the conversation Signup and view all the answers

What type of question is encouraged during an interview?

Open-ended questions Signup and view all the answers

What is an example of a leading question?

Do you get along with your parents? Signup and view all the answers

What is the purpose of finding an anecdote during an interview?

To illustrate a point and provide more context Signup and view all the answers

Why is it important to double-check the information during an interview?

To ensure the accuracy of the information Signup and view all the answers