Interpersonal Skills and Communication

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10 Questions

What does verbal communication include?

Conversation, dialogue, and interview

What is an example of verbal communication?

Saying 'no' when someone asks you to do something you don't want to do

What is the purpose of repeating a question in a conversation?

To repair breakdowns in communication

What is non-verbal communication?

The transfer of information through the use of body language

What is the goal of effective conversation or dialogue?

To exchange information and maintain social relationships

What is the primary goal of active listening?

To clarify and summarize the conversation

What type of question is encouraged during an interview?

Open-ended questions

What is an example of a leading question?

Do you get along with your parents?

What is the purpose of finding an anecdote during an interview?

To illustrate a point and provide more context

Why is it important to double-check the information during an interview?

To ensure the accuracy of the information

This quiz assesses your knowledge of interpersonal skills, including verbal and non-verbal communication, problem-solving, decision-making, and stress management. Test your understanding of effective communication methods and styles.

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