8 Questions
When communicating online with a teacher or person in authority, what should you do?
Be polite and respectful, and use titles such as Mr. or Dr.
Why is it important to introduce yourself when writing to someone you haven't met?
To make sure the recipient knows who you are
What happens when nonverbal communication is lost in online communication?
The meaning can be misinterpreted negatively
What is the purpose of using positive words in online communication?
To set a positive tone
Why are emojis used in online communication?
To add tone and emotion
What is the purpose of beginning and ending with positive phrases in online communication?
To add a friendly or encouraging tone
Why is it important to be aware of your emotions on a video call?
Because your emotions will be visible to everyone
What should you avoid when communicating online with someone you don't know well?
Making jokes
Study Notes
Online Communication
Communicating with Authority
- Be polite and respectful when communicating with a teacher or person in authority
- Use titles such as Mr., Mrs., or Dr. when addressing them
Introducing Yourself
- When writing to someone you haven't met, introduce yourself
- Clearly state the purpose of your message
- Explain your reason for sending the message upfront
Communicating with Classmates
- Remember that on video calls, your emotions will be visible to everyone
- In written messages, feelings can be difficult to convey
Nonverbal Communication
- Nonverbal cues like tone of voice, gestures, posture, and eye contact are lost in online communication
- This can lead to misinterpretation of meaning
Positive Online Communication
- Use positive words like "can" and "will" to set a positive tone
- Avoid negative words like "can't" and "won't"
- Be conversational in your writing to add warmth
- Use emojis to add tone and emotion, but use them sparingly (one or two positive emojis)
- Begin and end with positive phrases, such as friendly or encouraging words
Learn about the tone and etiquette of online communication, including communicating with authority figures, introducing yourself, and behaving on video calls.
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