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Questions and Answers
Which of the following best describes an event in a business process?
Which of the following best describes an event in a business process?
What is the difference between a task and an activity in a business process?
What is the difference between a task and an activity in a business process?
What is a decision point in a business process?
What is a decision point in a business process?
Which of the following is NOT considered an actor in a process?
Which of the following is NOT considered an actor in a process?
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What type of actors are those who operate inside the organization where the process is executed?
What type of actors are those who operate inside the organization where the process is executed?
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What is the term used to describe the outcome of a process that delivers value to the actors involved?
What is the term used to describe the outcome of a process that delivers value to the actors involved?
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In a process for selling a house, who are the customers?
In a process for selling a house, who are the customers?
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Study Notes
Business Process Concepts
- An event in a business process refers to an occurrence that triggers the process or a significant change in the process.
Task vs. Activity
- A task is a specific, well-defined piece of work that needs to be accomplished, whereas an activity is a broader process that may consist of multiple tasks.
Decision Point
- A decision point in a business process is a point where a choice needs to be made, and the outcome determines the next step in the process.
Actors in a Process
- An actor in a process is an individual or entity that performs a role in the process.
- Internal actors are those who operate inside the organization where the process is executed.
- External actors are those who operate outside the organization.
- A customer is NOT considered an actor in a process, as they are the recipients of the outcome of the process.
Process Outcome
- The term used to describe the outcome of a process that delivers value to the actors involved is "result".
Example: Selling a House
- In a process for selling a house, the customers are the buyers.
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Description
Test your knowledge on the ingredients of a business process with this quiz! Learn about events and activities that make up a business process and how they are interconnected.
