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Mastering Business Communication

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Questions and Answers

Which of the following is NOT a form of business communication?

Written communication

Personal communication (correct)

Non-verbal communication

Verbal communication

What is the purpose of business communication?

To achieve personal goals

To entertain customers

To promote individual achievements

To share information between employees (correct)

What does the term 'barriers' refer to in the context of business communication?

Language barriers between employees

Financial constraints in communication

Challenges in understanding the information sent (correct)

Physical obstacles in the workplace

Which of the following is an example of external business communication?

Communication with customers Signup and view all the answers

What does the word 'communication' mean in Latin?

Common Signup and view all the answers

What are the different formats of business communication?

The different formats of business communication include written and verbal formats. Signup and view all the answers

What is the importance of effective business communication?

Effective business communication is important as it helps a company achieve its goals and operate successfully in the business world. Signup and view all the answers

What are the two categories of business communication?

The two categories of business communication are internal communication (employee-to-employee) and external communication (business-to-business or business-to-consumer). Signup and view all the answers

What are some examples of non-verbal communication methods in business?

Some examples of non-verbal communication methods in business include body language, facial expressions, and gestures. Signup and view all the answers

What are the potential barriers to effective communication in a business?

Potential barriers to effective communication in a business include language barriers, cultural differences, and physical distance. Signup and view all the answers