Mastering Business Communication
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Questions and Answers

Which of the following best describes business communication?

  • Communication within a business
  • Communication with consumers
  • Communication using written and verbal formats (correct)
  • Communication between businesses

    • How does business communication occur internally?

  • Employee-to-employee (correct)
  • Business-to-consumer
  • Business-to-business
  • Verbal and non-verbal methods

    • What is the significance of effective business communication?

  • It reduces communication barriers
  • It improves employee morale
  • It helps achieve fundamental goals (correct)
  • It increases customer satisfaction

    • What can be a potential barrier to business communication?

    <p>Misunderstanding of information</p> Signup and view all the answers

    What is the etymology of the word 'communication'?

    <p>Derived from the Latin word 'common'</p> Signup and view all the answers

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