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Mastering Active Listening

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Questions and Answers

Which of the following accurately describes listening skills?

Listening skills are only necessary in the workplace.

Listening skills contribute to accurately receiving and interpreting messages. (correct)

Listening skills are not necessary for the sender of the message.

Listening skills are not important in effective communication.

Why is listening important in effective communication?

Listening helps in frustrating the sender of the message.

Listening helps in misunderstanding messages.

Listening helps in ensuring accurate understanding and efficient conversations. (correct)

Listening helps in breaking down communication.

What can good listening habits help to ensure?

Good listening habits can ensure the receiver understands the information correctly. (correct)

Good listening habits can ensure the receiver interprets messages accurately.

Good listening habits can ensure the sender understands the information correctly.

Good listening habits can ensure the sender interprets messages accurately.

What can happen if messages are easily misunderstood?

The receiver of the message becomes frustrated. Signup and view all the answers

Where are listening skills important?

Listening skills are important in all settings. Signup and view all the answers

Which of the following is a learning objective for this topic?

Learning how to plan a resume Signup and view all the answers

What is a resume?

All of the above Signup and view all the answers

What is the difference between a resume and a CV?

A CV is more detailed than a resume Signup and view all the answers

What should you do before preparing a resume?

Gather all the information you might need Signup and view all the answers

What is the purpose of a persuasive resume?

To get an interview with prospective employers Signup and view all the answers