Podcast
Questions and Answers
What does avoiding a speaker's eyes convey to the speaker?
What does avoiding a speaker's eyes convey to the speaker?
- You're interested in the conversation
- You're taking notes
- You're not interested in the conversation (correct)
- You're actively listening
What is the purpose of using an open stance when listening to someone?
What is the purpose of using an open stance when listening to someone?
- To appear aggressive
- To show disinterest
- To invade the speaker's personal space
- To convey that you're paying attention (correct)
What is the benefit of nodding your head occasionally while listening?
What is the benefit of nodding your head occasionally while listening?
- It distracts the speaker from the conversation
- It shows you're not only paying attention, but also understanding (correct)
- It helps you remember what the speaker is saying
- It makes the speaker feel uncomfortable
What is the primary goal of being attentive while listening?
What is the primary goal of being attentive while listening?
What is an example of a nonverbal cue that can indicate you're not listening?
What is an example of a nonverbal cue that can indicate you're not listening?
What is the result of using verbal and nonverbal messages that disagree?
What is the result of using verbal and nonverbal messages that disagree?
What does staying open convey to the speaker?
What does staying open convey to the speaker?
What should you do with your arms to show you're actively listening?
What should you do with your arms to show you're actively listening?
Why is eye contact important in communication?
Why is eye contact important in communication?
What does facing the other person fully convey?
What does facing the other person fully convey?
What do nonverbal cues from the receiver provide to the sender?
What do nonverbal cues from the receiver provide to the sender?
What percentage of meaning is in the words spoken according to Albert Mehrabian?
What percentage of meaning is in the words spoken according to Albert Mehrabian?
What is an example of a non-verbal cue?
What is an example of a non-verbal cue?
Before someone processes verbal messages, what do they register?
Before someone processes verbal messages, what do they register?
What happens when verbal and non-verbal messages do not match?
What happens when verbal and non-verbal messages do not match?
What is an example of a paralinguistic cue?
What is an example of a paralinguistic cue?
What percentage of meaning is conveyed through facial expressions according to Albert Mehrabian?
What percentage of meaning is conveyed through facial expressions according to Albert Mehrabian?
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