Chapter 13 - 14
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Questions and Answers

Joe, a technician, wants to log into a user’s computer to fix the user’s corrupt local profile. Which of the following will allow him to connect to the user’s computer without visiting him?

  • KVM over IP
  • PXE
  • Remote Desktop (correct)
  • Network-attached storage
  • Maria, a technician, is upgrading to a 4 TB hard drive and wants to have six partitions. Which of these allows a Windows boot partition to meet these requirements?

  • HFS
  • MBR
  • EXT4
  • GPT (correct)
  • What should be periodically done with mechanical hard drives to speed up performance when launching and saving files?

  • Empty Recycle Bin
  • Trim
  • Defragment (correct)
  • Free up space
  • Which operating system is designed specifically for cloud-based computing?

    <p>Chrome OS</p> Signup and view all the answers

    Which of the following statements is true about Windows 10 Pro for Workstations?

    <p>It is preinstalled on high-end hardware for HPC requirements and allows up to 4 CPUs and 6 TB of RAM.</p> Signup and view all the answers

    If a program doesn’t have a shortcut on the desktop or in the All Apps submenu, you can start it by which of the following methods?

    <p>B. Typing the program name in the search box</p> Signup and view all the answers

    Which of these is a multitasking method that depends on the application itself to be responsible for using the processor and then freeing it for access by other applications?

    <p>C. Cooperative multitasking</p> Signup and view all the answers

    Which operating system life cycle term is used to describe an OS that is almost ready to be sold to customers?

    <p>Release candidate</p> Signup and view all the answers

    Which key will launch the Help and Support application?

    <p>F1</p> Signup and view all the answers

    Which key sequence will allow users to individually select multiple files at one time for copying?

    <p>Ctrl</p> Signup and view all the answers

    Which term best describes the Android operating system?

    <p>Mobile</p> Signup and view all the answers

    Which tool is used to update a print driver on the operating system?

    <p>Devices and Printers applet</p> Signup and view all the answers

    What is the maximum allowable length for the name of a file in Windows?

    <p>255 characters</p> Signup and view all the answers

    :A user’s Windows laptop has become consistently slower over time. The technician uses a tool and observes that the CPU utilization varies between 95% and 100%. He closes some of the running applications, which brings the CPU utilization down to approximately 20%, and the laptop runs much faster. Which of the following tools did the technician use?

    <p>Task Manager</p> Signup and view all the answers

    Which term is commonly used to refer to the operating systems intended to run on the Intel processor?

    <p>x86</p> Signup and view all the answers

    You need to change a computer’s name and join it to a domain. Which of the following will allow you to perform these actions?

    <p>System Properties</p> Signup and view all the answers

    You need to configure an iSCSI connection. Where will you find iSCSI settings?

    <p>Administrative Tools</p> Signup and view all the answers

    Which Control Panel applet is used to join the operating system to a domain?

    <p>System</p> Signup and view all the answers

    In Windows, which of the following is the filesystem of choice for compact disk media?

    <p>CDFS</p> Signup and view all the answers

    Which utility is used to view event logs on the Windows operating system?

    <p>eventvwr</p> Signup and view all the answers

    A network technician suspects a workstation on the company’s network to have malicious software that has created an infected start-up item or service. Which of the following commands should the technician use to verify his doubt?

    <p>msconfig</p> Signup and view all the answers

    Which of the following operating systems allow sharing of information and applications by workstation operating systems?

    <p>Server</p> Signup and view all the answers

    John, a user, after working keeps his laptop in a mode in which the content of the RAM is saved to the hard drive, and the laptop powers off, so it won’t use any power or very little power. What is this power option known as?

    <p>Hibernate</p> Signup and view all the answers

    Your supervisor asks you to plan for a fault-tolerant disk design on a sensitive Windows workstation. Which partition scheme should you use?

    <p>Dynamic</p> Signup and view all the answers

    Which of these is a program that runs on top of the OS and allows the user to issue commands through a set of menus or another interface?

    <p>Shell</p> Signup and view all the answers

    What is the minimum required processor speed for the 64-bit installation of Windows 10?

    <p>1.0 GHz</p> Signup and view all the answers

    Which editions of Windows 10 allow for joining a corporate domain?

    <p>Pro, Education, and Enterprise only</p> Signup and view all the answers

    Sam, a user asks a technician to help him find the system errors arising at the time of start-up of his Windows 11 PC. Which of the following utilities should the technician advise Sam to use?

    <p>Event Viewer</p> Signup and view all the answers

    You are working on the Windows operating system. You want to update your system as a security problem has emerged, but you find that no updates are available on the vendor’s website of your operating system. Which of these could be the reason?

    <p>EOL</p> Signup and view all the answers

    Which type of resources do you configure in Device Manager?

    <p>A. Hardware</p> Signup and view all the answers

    Study Notes

    Remote Access and Troubleshooting

    • To connect to a user's computer without visiting them, a technician can use remote access technologies.
    • A technician can use a tool to observe CPU utilization and identify performance issues.

    Disk Management and Partitioning

    • Windows requires a boot partition to meet certain requirements, and a 4 TB hard drive can have six partitions using a specific configuration.
    • Mechanical hard drives require periodic maintenance to speed up performance.
    • The maximum allowable length for a file name in Windows is a specific number.

    Operating Systems and Cloud Computing

    • There is a specific operating system designed for cloud-based computing.
    • Windows 10 Pro for Workstations has certain features and capabilities.

    Application and File Management

    • If a program doesn't have a shortcut, it can be started using a specific method.
    • A specific key sequence allows users to select multiple files at once for copying.
    • A multitasking method relies on the application itself to manage processor access.

    Help and Support

    • The Help and Support application can be launched using a specific key.
    • The Android operating system is a type of mobile operating system.
    • A specific tool is used to update a print driver on the operating system.

    System Configuration and Management

    • The maximum allowable length for a file name in Windows is a specific number.
    • To change a computer's name and join it to a domain, a specific tool is used.
    • iSCSI settings are found in a specific location.
    • The Control Panel applet used to join the operating system to a domain is a specific one.

    File Systems and Event Logs

    • The file system of choice for compact disk media in Windows is a specific one.
    • The utility used to view event logs on the Windows operating system is a specific one.

    Malware and Network Security

    • A specific command is used to verify if a workstation has malicious software.

    Power Management and Fault Tolerance

    • A specific power option saves the content of the RAM to the hard drive and powers off the laptop.
    • A fault-tolerant disk design on a sensitive Windows workstation requires a specific partition scheme.

    Command-Line Interfaces and Processor Speed

    • A program that runs on top of the OS and allows users to issue commands is a specific type of interface.
    • The minimum required processor speed for the 64-bit installation of Windows 10 is a specific number.

    Windows Editions and System Errors

    • Specific editions of Windows 10 allow for joining a corporate domain.
    • A specific utility should be used to find system errors arising at the time of start-up of a Windows 11 PC.

    System Updates and Resource Configuration

    • A reason for not finding updates on the vendor's website could be a specific issue.
    • Resources are configured in Device Manager.

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    Test your knowledge on computer troubleshooting and hardware upgrades with this quiz! Challenge yourself with questions on remote desktop access, network-attached storage, partitioning hard drives, and more. Perfect for technicians and IT enthusiasts looking to sharpen their skills.

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