Master Shift Management
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Questions and Answers

What are some capabilities that a proper shift management system should have to assist workforce management?

A proper shift management system should have several capabilities to assist workforce management, including providing an overview of all shifts, jobs, employees, vacations, availability, preferences, and conflicts, enabling communication management from one place, allowing for quick changes and updates to reach the entire potential workforce, and providing proof of job completion delivered instantly to the relevant person.

What are some of the scheduling errors and mistakes that a proper shift management system should prevent?

A proper shift management system should prevent holes in the schedule, double bookings, wrong bookings, and assigning employees with wrong certification or skills. It should also prevent overlapping shifts to avoid employee burnout, overtime payments, and compliance risks.

How can a proper shift management system help with problem resolution in the field?

A proper shift management system can enable field voice communication for immediate problem resolution.

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