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Questions and Answers
Which of the following is a capability that a proper shift management system should have?
Which of the following is a capability that a proper shift management system should have?
- Ability to play music for employees
- Ability to provide an overview of all shifts, jobs, employees, vacations, availability, preferences, and conflicts (correct)
- Ability to book flights for employees
- Ability to order food for employees
What should a shift/job details section of a shift management system include?
What should a shift/job details section of a shift management system include?
- Employee hobbies
- Favorite foods of employees
- Address, access details, and contacts (correct)
- Employee family members' names
What is the purpose of mistake prevention capabilities in a shift management system?
What is the purpose of mistake prevention capabilities in a shift management system?
- To increase scheduling errors and mistakes
- To help employees take more breaks
- To reduce scheduling errors and mistakes (correct)
- To make scheduling errors and mistakes more exciting
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Study Notes
- A proper shift management system should have several capabilities to assist workforce management.
- It should provide an overview of all shifts, jobs, employees, vacations, availability, preferences, and conflicts.
- The system should enable communication management from one place.
- It should include shift/job details such as address, access details, and contacts.
- The system should allow for quick changes and updates to reach the entire potential workforce.
- It should enable field voice communication for immediate problem resolution.
- The system should provide proof of job completion delivered instantly to the relevant person.
- Mistake prevention capabilities should reduce scheduling errors and mistakes.
- The system should prevent holes in the schedule, double bookings, wrong bookings, and assigning employees with wrong certification or skills.
- It should prevent overlapping shifts to avoid employee burnout, overtime payments, and compliance risks.
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