Master Record-Keeping Best Practices with this Document Management Quiz

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Questions and Answers

What is the impact of poor record keeping on businesses?

Increased labor costs and disgruntled employees (correct)
Increased profits and happy employees
Decreased efficiency and satisfied customers
Improved compliance and security

What are some common problems in records systems related to management?

No comprehensive strategy, no plan for retaining or destroying records, no norms for appraising employees (correct)
No safeguards for records, misfiles that result in lost data or sluggish retrieval, records that have been deleted from and placed in files without proper authorization
Inadequate storage area arrangement, opposition against the use of magnetic media, no equipment standards
No fire-resistant equipment, inadequate usage of automated systems, overcrowding in the workplace

What are some human issues related to poor record keeping?

Disregard for the significance of documents, record hoarding, assuming users understand how to use the files for record storage and retrieval (correct)
No comprehensive strategy, no plan for retaining or destroying records, no norms for appraising employees
Inadequate storage area arrangement, opposition against the use of magnetic media, no equipment standards
No safeguards for records, misfiles that result in lost data or sluggish retrieval, records that have been deleted from and placed in files without proper authorization

What are some signs of poor records management?

Delay in completing records, customer complaints continue to increase, misfiling of documents (C) Signup and view all the answers

What can happen when there is no written standard for how long an organization should keep its records?

Failure to properly evaluate and dispose of records in a timely manner (B) Signup and view all the answers

What is the impact of poor record keeping on members of the public?

Limited access to truthful information, crisis of confidence in the organization (A) Signup and view all the answers

What are some common problems in records systems related to inadequate filing processes?

Computer files that are not sorted in folders, overflowing and illegible drawers and folders, failure to safeguard records (C) Signup and view all the answers

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