Podcast
Questions and Answers
Which type of Marketing Research Service offers services tailored to specific client needs?
Which type of Marketing Research Service offers services tailored to specific client needs?
- Syndicated Data Services
- Online Research Specialists
- Customized Services (correct)
- Packaged Services
Which company specializes in measuring online consumer behavior?
Which company specializes in measuring online consumer behavior?
- Comscore, Inc. (correct)
- Nielsen
- Ipsos SA
- GfK
What type of research method is used by Abt Associates, Gongos, and Just the Facts?
What type of research method is used by Abt Associates, Gongos, and Just the Facts?
- Packaged Services
- Mobile Research
- Sampling
- Qualitative (correct)
Which type of Marketing Research Service specializes in a particular industry or market segment?
Which type of Marketing Research Service specializes in a particular industry or market segment?
Which of the following is NOT an example of a Syndicated Data Service firm?
Which of the following is NOT an example of a Syndicated Data Service firm?
What type of research method is used by Kinesis Survey Technologies, Cint, and P2Sample?
What type of research method is used by Kinesis Survey Technologies, Cint, and P2Sample?
Which of the following is an example of a firm specializing in mobile research?
Which of the following is an example of a firm specializing in mobile research?
Which type of Marketing Research Service uses proprietary processes to conduct services like test marketing or measuring customer satisfaction?
Which type of Marketing Research Service uses proprietary processes to conduct services like test marketing or measuring customer satisfaction?
What is the primary characteristic of client-side research?
What is the primary characteristic of client-side research?
Which of the following is NOT a type of supplier in marketing research?
Which of the following is NOT a type of supplier in marketing research?
What is a significant benefit of DIY research facilitated by the internet?
What is a significant benefit of DIY research facilitated by the internet?
What type of firms can conduct the entire marketing research project?
What type of firms can conduct the entire marketing research project?
Which company is listed as the top global marketing research firm by revenue?
Which company is listed as the top global marketing research firm by revenue?
What distinguishes limited-service supplier firms from full-service ones?
What distinguishes limited-service supplier firms from full-service ones?
Which of the following is an example of internal suppliers in client-side research?
Which of the following is an example of internal suppliers in client-side research?
What is a common resource utilized in DIY research?
What is a common resource utilized in DIY research?
Who is considered the "father of marketing research"?
Who is considered the "father of marketing research"?
What was the primary purpose of Charles Coolidge Parlin's early marketing research?
What was the primary purpose of Charles Coolidge Parlin's early marketing research?
Which of the following techniques was introduced to marketing research in the 1940s?
Which of the following techniques was introduced to marketing research in the 1940s?
Which decade saw the introduction of computers into marketing research?
Which decade saw the introduction of computers into marketing research?
What key development in the 1980s significantly impacted marketing research?
What key development in the 1980s significantly impacted marketing research?
Which decade saw the consolidation of the marketing research industry?
Which decade saw the consolidation of the marketing research industry?
What new technologies have spurred innovations in marketing research in the 2000s?
What new technologies have spurred innovations in marketing research in the 2000s?
What is NOT a challenge facing the marketing research industry?
What is NOT a challenge facing the marketing research industry?
What is the purpose of social media monitoring in marketing?
What is the purpose of social media monitoring in marketing?
What is the primary goal of Neuromarketing?
What is the primary goal of Neuromarketing?
Which of the following is NOT a challenge facing marketing research today?
Which of the following is NOT a challenge facing marketing research today?
What is the estimated worldwide revenue for the marketing research industry?
What is the estimated worldwide revenue for the marketing research industry?
Which of the following is a core initiative for the marketing research industry?
Which of the following is a core initiative for the marketing research industry?
What is a key benefit of using online communities for marketing research?
What is a key benefit of using online communities for marketing research?
How do field services contribute to marketing research?
How do field services contribute to marketing research?
Flashcards
Client-side Research
Client-side Research
Organizations performing marketing research for their own needs. They employ dedicated departments or individuals to conduct studies internally.
Supply-side Research
Supply-side Research
Companies that conduct market research for other businesses, providing specialized services and expertise.
DIY Research
DIY Research
An internal approach where companies utilize readily available resources and tools to gather information.
Full-service Supplier Firms
Full-service Supplier Firms
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Limited-service Supplier Firms
Limited-service Supplier Firms
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Who is the father of marketing research?
Who is the father of marketing research?
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When did marketing research gain widespread popularity?
When did marketing research gain widespread popularity?
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Why was marketing research essential in the 1960s?
Why was marketing research essential in the 1960s?
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How has technology impacted the marketing research industry?
How has technology impacted the marketing research industry?
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What are the different types of marketing research firms?
What are the different types of marketing research firms?
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What are the major components of the marketing research industry?
What are the major components of the marketing research industry?
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What are the current challenges facing the marketing research industry?
What are the current challenges facing the marketing research industry?
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How is the marketing research industry working to improve its professionalism?
How is the marketing research industry working to improve its professionalism?
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Syndicated Data Services
Syndicated Data Services
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Packaged Services
Packaged Services
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Online Research Specialists
Online Research Specialists
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Customized Services
Customized Services
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Industry or Market Segment Specialists
Industry or Market Segment Specialists
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Qualitative Research
Qualitative Research
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Mobile Research
Mobile Research
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Sampling
Sampling
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Neuromarketing
Neuromarketing
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e.Market Segmentation
e.Market Segmentation
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f.Social Media Monitoring
f.Social Media Monitoring
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g.Field Services
g.Field Services
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h.Marketing Research
h.Marketing Research
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Marketing Research Online Communities
Marketing Research Online Communities
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Marketing Research Industry Size
Marketing Research Industry Size
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Challenges Facing Marketing Research
Challenges Facing Marketing Research
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Study Notes
Marketing Research Industry Overview
- The marketing research industry is estimated at $44 billion globally, with the top 25 firms generating over $22 billion.
- This industry is highly international, with major companies like Nielsen at its forefront.
- Revenues vary significantly across the globe.
- Charles Coolidge Parlin is considered the "father of marketing research."
- He conducted the first continuous marketing research in the early 1900s for the Curtis Publishing Company.
- The goal was increasing advertising for the Saturday Evening Post magazine.
Learning Objectives
- The chapter covers a brief history of the industry.
- It details different types of marketing research firms.
- It explains the industry's structure.
- It explores emerging challenges in the industry.
- It discusses self-improvement initiatives by firms.
- It emphasizes ethical considerations in the research process.
- It provides guidance on pursuing a career in marketing research.
Growth of Marketing Research
- The 1930s saw research become widespread as markets diversified, and colleges began to teach corresponding courses.
- Statistical sampling techniques and focus groups (developed by Alfred Politz and Robert Merton respectively) became popular in the 1940s.
- The introduction of computers in the 1950s marked a significant shift.
- Researchers recognized the importance of marketing research in tracking consumption patterns in expanding global markets during the 1960s.
- Data analysis automation improved during the 1970s.
- Personal computing in the 1980s enhanced data analysis capabilities.
- Increased globalization created significant consolidation in the 1990s within the marketing research industry.
- The 2000s saw an explosion of new technologies, like mobile devices, causing innovations across the industry
Who Conducts Marketing Research?
- Client-side research: Organizations conducting their own research.
- Internal suppliers: Internal departments or individuals are responsible for the research.
- DIY research: Companies use online tools to conduct research themselves.
- Supply-side research: External suppliers fulfilling a company's research needs.
- Supplier or agency: Firms specializing in marketing research providing services to buyers.
Industry Structure
- Full-service firms: These firms are capable of managing the entire marketing research process for clients.
- Limited-service firms: These firms specialize in specific marketing research areas, like a particular industry or segment.
Major Types of Marketing Research Services
- Syndicated data services: Analyze trends and consumer behavior for multiple companies.
- Packaged services: Offer services like market testing or employee satisfaction measurement.
- Online research specialists: Measure online consumer behavior and conduct online surveys.
- Customized services: Offer customized research services meeting the unique needs of specific clients.
- Industry or market segment specialists: Focus on research within particular industries or segments.
Table 2.1 (Top 10 Global Marketing Research Firms)
- Presents a ranked list of the top 10 firms in the industry.
- Include details on headquarters, websites, employee counts, and global revenue figures.
Industry Performance: Revenues and Profits
- Worldwide marketing research revenues, estimates are around $44 billion, according to ESOMAR.
- Top 25 firms in the industry generated more than $22 billion in revenue.
Challenges Facing Marketing Research
- Need to incorporate innovative data and methodological approaches.
- Need for successful communication of research outcomes.
- Demand for skilled and talented employees.
Industry Initiatives
- Maintaining high standards of public credibility for research.
- Monitoring and adapting to industry trends.
- Improving ethical practices within the industry.
Improving Ethical Conduct
- Adherence to industry standards and ethical principles.
- Professional certification for qualified industry members.
- Ongoing education and training for maintaining relevant industry skills.
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Description
This quiz explores the marketing research industry, detailing its history, structure, and major firms. Readers will learn about ethical considerations, emerging challenges, and career paths within this $44 billion global industry. Gain insights into the contributions of pioneers like Charles Coolidge Parlin and the significance of marketing research today.