Marketing Research Industry Overview
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Questions and Answers

Which type of Marketing Research Service offers services tailored to specific client needs?

  • Syndicated Data Services
  • Online Research Specialists
  • Customized Services (correct)
  • Packaged Services

Which company specializes in measuring online consumer behavior?

  • Comscore, Inc. (correct)
  • Nielsen
  • Ipsos SA
  • GfK

What type of research method is used by Abt Associates, Gongos, and Just the Facts?

  • Packaged Services
  • Mobile Research
  • Sampling
  • Qualitative (correct)

Which type of Marketing Research Service specializes in a particular industry or market segment?

<p>Industry or Market Segment Specialists (C)</p> Signup and view all the answers

Which of the following is NOT an example of a Syndicated Data Service firm?

<p>GfK (B)</p> Signup and view all the answers

What type of research method is used by Kinesis Survey Technologies, Cint, and P2Sample?

<p>Mobile Research (C)</p> Signup and view all the answers

Which of the following is an example of a firm specializing in mobile research?

<p>Kinesis Survey Technologies (A)</p> Signup and view all the answers

Which type of Marketing Research Service uses proprietary processes to conduct services like test marketing or measuring customer satisfaction?

<p>Packaged Services (A)</p> Signup and view all the answers

What is the primary characteristic of client-side research?

<p>Organizations conduct their own marketing research. (D)</p> Signup and view all the answers

Which of the following is NOT a type of supplier in marketing research?

<p>Freelance research analysts (A)</p> Signup and view all the answers

What is a significant benefit of DIY research facilitated by the internet?

<p>Organizations have greater access to secondary data. (C)</p> Signup and view all the answers

What type of firms can conduct the entire marketing research project?

<p>Full-service supplier firms (C)</p> Signup and view all the answers

Which company is listed as the top global marketing research firm by revenue?

<p>Nielsen Holdings (D)</p> Signup and view all the answers

What distinguishes limited-service supplier firms from full-service ones?

<p>They focus on a narrow range of marketing research activities. (A)</p> Signup and view all the answers

Which of the following is an example of internal suppliers in client-side research?

<p>Internal research departments (D)</p> Signup and view all the answers

What is a common resource utilized in DIY research?

<p>Online survey platforms (A)</p> Signup and view all the answers

Who is considered the "father of marketing research"?

<p>Charles Coolidge Parlin (A)</p> Signup and view all the answers

What was the primary purpose of Charles Coolidge Parlin's early marketing research?

<p>To increase advertising for Saturday Evening Post (C)</p> Signup and view all the answers

Which of the following techniques was introduced to marketing research in the 1940s?

<p>Statistical sampling (C), Focus groups (D)</p> Signup and view all the answers

Which decade saw the introduction of computers into marketing research?

<p>1950s (A)</p> Signup and view all the answers

What key development in the 1980s significantly impacted marketing research?

<p>The introduction of personal computers (D)</p> Signup and view all the answers

Which decade saw the consolidation of the marketing research industry?

<p>1990s (A)</p> Signup and view all the answers

What new technologies have spurred innovations in marketing research in the 2000s?

<p>Mobile devices and social media analytics (A)</p> Signup and view all the answers

What is NOT a challenge facing the marketing research industry?

<p>The declining use of traditional marketing research methods (B)</p> Signup and view all the answers

What is the purpose of social media monitoring in marketing?

<p>All of the above. (D)</p> Signup and view all the answers

What is the primary goal of Neuromarketing?

<p>To understand consumer behavior by measuring their physiological responses to marketing stimuli. (B)</p> Signup and view all the answers

Which of the following is NOT a challenge facing marketing research today?

<p>The need to ensure that research findings are always unbiased and objective. (C)</p> Signup and view all the answers

What is the estimated worldwide revenue for the marketing research industry?

<p>$44 billion (D)</p> Signup and view all the answers

Which of the following is a core initiative for the marketing research industry?

<p>All of the above. (D)</p> Signup and view all the answers

What is a key benefit of using online communities for marketing research?

<p>All of the above. (D)</p> Signup and view all the answers

How do field services contribute to marketing research?

<p>By conducting surveys and interviews with consumers using various methods. (A)</p> Signup and view all the answers

Flashcards

Client-side Research

Organizations performing marketing research for their own needs. They employ dedicated departments or individuals to conduct studies internally.

Supply-side Research

Companies that conduct market research for other businesses, providing specialized services and expertise.

DIY Research

An internal approach where companies utilize readily available resources and tools to gather information.

Full-service Supplier Firms

Marketing research firms that offer the complete range of services, from project design to data analysis.

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Limited-service Supplier Firms

Firms that specialize in specific marketing research areas like data analysis or survey design, offering targeted expertise.

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Who is the father of marketing research?

Charles Coolidge Parlin is widely recognized as the pioneer of marketing research. He initiated the first continuous marketing research in the early 1900s for Curtis Publishing Company.

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When did marketing research gain widespread popularity?

The widespread adoption of marketing research began in the 1930s as markets expanded geographically and universities started offering marketing research courses. Statistical sampling and focus groups were introduced in the 1940s, paving the way for more sophisticated research methods.

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Why was marketing research essential in the 1960s?

Marketing research has played a crucial role in tracking consumption patterns since the 1960s. The availability of computers in the 1950s significantly enhanced data analysis, and automation of data analysis further revolutionized the field in the 1970s.

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How has technology impacted the marketing research industry?

The introduction of personal computers in the 1980s improved data analysis capabilities. Globalization in the 1990s led to significant changes in the industry, including mergers and acquisitions. The 2000s saw a surge in innovative research techniques driven by the rise of mobile devices and other new technologies.

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What are the different types of marketing research firms?

Marketing research firms can be categorized into three main types: full-service firms, specialized service firms, and syndicated service firms.

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What are the major components of the marketing research industry?

The marketing research industry is characterized by several key elements, including the suppliers (firms), consumers (companies that use marketing research), and competitors (other research firms). It is also influenced by factors like industry regulation, professional associations, and technology.

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What are the current challenges facing the marketing research industry?

The marketing research industry faces challenges such as increasing competition, changing consumer behavior, and data privacy concerns. In response to these challenges, researchers are constantly seeking innovative solutions and adapting their methods.

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How is the marketing research industry working to improve its professionalism?

The marketing research industry has taken steps to improve its professionalism and ethical standards through initiatives like the Marketing Research Association's Code of Ethics and the development of industry standards. These efforts ensure the integrity and credibility of research methodologies.

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Syndicated Data Services

Marketing research services that analyze trends and consumer behavior within an industry and sell the information to many companies.

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Packaged Services

Marketing research services that use specific proprietary methods to conduct research, such as test marketing or measuring satisfaction.

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Online Research Specialists

Marketing research services that specialize in collecting and analyzing data about online consumer behavior.

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Customized Services

Marketing research services that are customized to meet the specific needs of individual clients.

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Industry or Market Segment Specialists

Marketing research services that focus on a particular industry or market segment.

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Qualitative Research

A qualitative research method that uses focus groups, interviews, and observations to gather rich insights about consumer behavior.

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Mobile Research

A research technique that uses mobile devices like smartphones or tablets to collect data.

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Sampling

Using various sampling methods to select a representative group of people for research.

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Neuromarketing

A marketing research technique that uses brain imaging technologies to observe consumer responses to products, packaging, advertising, and other marketing stimuli. It aims to understand subconscious reactions and preferences.

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e.Market Segmentation

A process of identifying and analyzing different consumer groups based on factors like demographics, psychographics, and behaviors, to develop tailored marketing strategies for each group.

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f.Social Media Monitoring

Tracking and analyzing online conversations, social media posts, and mentions related to brands, products, or industries to understand public sentiment, trends, and potential opportunities or threats.

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g.Field Services

A broad category of marketing research methods that involve collecting data through various direct interactions with consumers, including telephone surveys, online questionnaires, in-person interviews, and mall intercepts.

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h.Marketing Research

A comprehensive field of research that involves designing, conducting, and analyzing data to solve marketing problems and inform strategic decisions.

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Marketing Research Online Communities

Online platforms that provide a forum for consumers to engage in discussions, share feedback, and participate in research studies related to specific products, brands, or industries.

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Marketing Research Industry Size

A global industry estimated to generate over $44 billion in revenue, with the top 25 firms accounting for a significant portion of it.

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Challenges Facing Marketing Research

The marketing research industry faces challenges in incorporating innovative data sources and methodologies, effectively communicating research findings, and attracting and retaining skilled professionals.

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Study Notes

Marketing Research Industry Overview

  • The marketing research industry is estimated at $44 billion globally, with the top 25 firms generating over $22 billion.
  • This industry is highly international, with major companies like Nielsen at its forefront.
  • Revenues vary significantly across the globe.
  • Charles Coolidge Parlin is considered the "father of marketing research."
  • He conducted the first continuous marketing research in the early 1900s for the Curtis Publishing Company.
  • The goal was increasing advertising for the Saturday Evening Post magazine.

Learning Objectives

  • The chapter covers a brief history of the industry.
  • It details different types of marketing research firms.
  • It explains the industry's structure.
  • It explores emerging challenges in the industry.
  • It discusses self-improvement initiatives by firms.
  • It emphasizes ethical considerations in the research process.
  • It provides guidance on pursuing a career in marketing research.

Growth of Marketing Research

  • The 1930s saw research become widespread as markets diversified, and colleges began to teach corresponding courses.
  • Statistical sampling techniques and focus groups (developed by Alfred Politz and Robert Merton respectively) became popular in the 1940s.
  • The introduction of computers in the 1950s marked a significant shift.
  • Researchers recognized the importance of marketing research in tracking consumption patterns in expanding global markets during the 1960s.
  • Data analysis automation improved during the 1970s.
  • Personal computing in the 1980s enhanced data analysis capabilities.
  • Increased globalization created significant consolidation in the 1990s within the marketing research industry.
  • The 2000s saw an explosion of new technologies, like mobile devices, causing innovations across the industry

Who Conducts Marketing Research?

  • Client-side research: Organizations conducting their own research.
  • Internal suppliers: Internal departments or individuals are responsible for the research.
  • DIY research: Companies use online tools to conduct research themselves.
  • Supply-side research: External suppliers fulfilling a company's research needs.
  • Supplier or agency: Firms specializing in marketing research providing services to buyers.

Industry Structure

  • Full-service firms: These firms are capable of managing the entire marketing research process for clients.
  • Limited-service firms: These firms specialize in specific marketing research areas, like a particular industry or segment.

Major Types of Marketing Research Services

  • Syndicated data services: Analyze trends and consumer behavior for multiple companies.
  • Packaged services: Offer services like market testing or employee satisfaction measurement.
  • Online research specialists: Measure online consumer behavior and conduct online surveys.
  • Customized services: Offer customized research services meeting the unique needs of specific clients.
  • Industry or market segment specialists: Focus on research within particular industries or segments.

Table 2.1 (Top 10 Global Marketing Research Firms)

  • Presents a ranked list of the top 10 firms in the industry.
  • Include details on headquarters, websites, employee counts, and global revenue figures.

Industry Performance: Revenues and Profits

  • Worldwide marketing research revenues, estimates are around $44 billion, according to ESOMAR.
  • Top 25 firms in the industry generated more than $22 billion in revenue.

Challenges Facing Marketing Research

  • Need to incorporate innovative data and methodological approaches.
  • Need for successful communication of research outcomes.
  • Demand for skilled and talented employees.

Industry Initiatives

  • Maintaining high standards of public credibility for research.
  • Monitoring and adapting to industry trends.
  • Improving ethical practices within the industry.

Improving Ethical Conduct

  • Adherence to industry standards and ethical principles.
  • Professional certification for qualified industry members.
  • Ongoing education and training for maintaining relevant industry skills.

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Description

This quiz explores the marketing research industry, detailing its history, structure, and major firms. Readers will learn about ethical considerations, emerging challenges, and career paths within this $44 billion global industry. Gain insights into the contributions of pioneers like Charles Coolidge Parlin and the significance of marketing research today.

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