Marketing Principles Quiz

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Questions and Answers

Which marketing approach emphasizes the creation of experiences for consumers?

  • One-to-One Marketing
  • Permission Marketing
  • Mass Customization
  • Experiential Marketing (correct)

What type of pricing strategy involves charging based on the perceived value to the customer?

  • Value Pricing (correct)
  • Dynamic Pricing
  • Competitive Pricing
  • Cost-Plus Pricing

Which of the following is NOT a direct channel option in marketing?

  • Retail Stores
  • Wholesalers (correct)
  • Telemarketing
  • Company Website

Which concept relates to customizing products for individual consumers?

<p>Mass Customization (B)</p> Signup and view all the answers

What is the primary focus of relationship marketing?

<p>Building long-term customer connections (A)</p> Signup and view all the answers

What is a primary benefit of using brand characters in advertising?

<p>They tend to be attention-getting and useful for creating brand awareness. (A)</p> Signup and view all the answers

Which of the following statements about the adaptability of logos is correct?

<p>Logos are easier to adapt over time compared to brand names. (A)</p> Signup and view all the answers

Which caution should be considered when using brand characters?

<p>They can dominate other brand elements and dampen brand awareness. (A)</p> Signup and view all the answers

What is one of the main functions of slogans in marketing?

<p>To summarize and translate the intent of a marketing program. (D)</p> Signup and view all the answers

What aspect of brand characters enhances the consumer's relationship with the brand?

<p>Their human-like characteristics. (C)</p> Signup and view all the answers

What should be considered when designing effective slogans?

<p>Slogans should contribute to brand equity in multiple ways. (D)</p> Signup and view all the answers

Why might slogans be indispensable in marketing?

<p>They create strong links between the brand and product categories. (A)</p> Signup and view all the answers

What is the fiscal year specified for the strategic brand planning?

<p>2024 (A)</p> Signup and view all the answers

How many years are covered by the strategic brand planning framework?

<p>3 years (D)</p> Signup and view all the answers

Which phase focuses on the brand's identity?

<p>Phase 1: Identity (B)</p> Signup and view all the answers

What type of statement is required for each brand as part of the strategic brand planning?

<p>Brand Positioning Statement (A)</p> Signup and view all the answers

What is contained in the 'Key Measurement of Success' for each phase?

<p>Indicators of success based on actions and dimensions (D)</p> Signup and view all the answers

What is the role of the Brand Manager in the management review process?

<p>To present the developed brand strategies for approval (B)</p> Signup and view all the answers

Which of the following is NOT listed as a building block in the brand planning framework?

<p>Market Share (D)</p> Signup and view all the answers

Which of the following models is included in the Brand Marketing Plan?

<p>Brand Value Chain (A)</p> Signup and view all the answers

What is the primary purpose of the brand mantra?

<p>To express the brand's core essence (A)</p> Signup and view all the answers

What phase corresponds to the development of Brand Identity in the course framework?

<p>Phase 1: Brand Identity (A)</p> Signup and view all the answers

Which component is essential for timely and specification-compliant group submissions?

<p>Course Plan and Approach (D)</p> Signup and view all the answers

In which phase is the performance of the brand evaluated?

<p>Phase 2: Meaning (D)</p> Signup and view all the answers

In which phase is the Brand Resonance Model analyzed?

<p>Phase 3: Brand Response (D)</p> Signup and view all the answers

What year marks the beginning of the three-year strategic brand planning framework?

<p>2024 (C)</p> Signup and view all the answers

Which element is essential for visual representation in the brand planning process?

<p>Visual pegs (D)</p> Signup and view all the answers

Which of the following roles is responsible for developing the Brand Marketing Plan?

<p>Brand Manager (A)</p> Signup and view all the answers

What is the purpose of the Strategic Brand Plan in the marketing program?

<p>To guide the overall brand direction (D)</p> Signup and view all the answers

Which of the following is NOT a phase in the Brand Marketing Program?

<p>Brand Pricing (C)</p> Signup and view all the answers

How is peer evaluation incorporated into the branding process?

<p>As part of the grading rubric (B)</p> Signup and view all the answers

What is the main focus during Phase 4 of the Brand Marketing Program?

<p>Nurturing brand relationships (A)</p> Signup and view all the answers

What is one primary focus of the Brand Management course?

<p>Examining brand construction and management (D)</p> Signup and view all the answers

Which of the following statements about brands is true?

<p>Brands are crucial for long-term profitability. (A)</p> Signup and view all the answers

What is a primary objective of the Brand Management course?

<p>To develop visualization of brand management topics (C)</p> Signup and view all the answers

How is the course conducted according to the outline?

<p>In a workshop style format (B)</p> Signup and view all the answers

What does the course view as a fundamental element of strategic brand management?

<p>The role of brand perception (A)</p> Signup and view all the answers

What does the theme of the course imply about its structure?

<p>Real-world industry practice is integrated with academic theories (A)</p> Signup and view all the answers

Why are brands considered valuable corporate assets?

<p>They provide a competitive advantage and drive profitability. (C)</p> Signup and view all the answers

What role do brands play in a firm's performance?

<p>They enhance consumer loyalty and market differentiation. (A)</p> Signup and view all the answers

What is emphasized about recording during the onsite class?

<p>Recording is strictly prohibited. (B)</p> Signup and view all the answers

Flashcards

Brand Characters

A special type of brand symbol that takes on human or real-life characteristics. They are introduced through advertising and can play a central role in ad campaigns and package designs.

Benefits of Brand Characters

Brand characters tend to stand out and make people aware of the brand. They help brands cut through the clutter and communicate core benefits. The human element can make people like the brand more, creating perceptions of fun and interest. Brand characters make it easier for consumers to connect with the brand because the brand has a human or other character presence. Brand characters don't typically have a direct connection to the product, making them easily transferable across different product categories.

Logos

A visual representation of a brand, often a graphic symbol, that can be easily adapted to create a contemporary look.

Cautions of Brand Characters

Brand characters can be so eye-catching and popular that they overshadow other brand elements and actually reduce brand awareness. It's essential to keep brand characters updated over time to ensure their image and personality remain relevant to the target audience.

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Slogans

Short phrases that communicate descriptive or persuasive information about a brand. They act as hooks or handles to help consumers understand the brand's meaning. Slogans are crucial tools for summarizing and translating the intent of a marketing program.

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Benefits of Slogans

Slogans help build brand awareness by creating strong connections between the brand and the related product category. They can serve as taglines that summarize the descriptive or persuasive information conveyed in ads.

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Designing Slogans

Slogans should be designed to enhance brand equity in multiple ways. They can also carry product-related messages and other meanings.

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Mass Customization

A strategic approach that emphasizes understanding and meeting the individual needs and preferences of customers by tailoring products, services, and communication to each customer.

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Relationship Marketing

A marketing approach that focuses on building long-term relationships with customers by providing them with personalized experiences, value, and loyalty programs.

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Permission Marketing

A marketing method that involves delivering targeted messages and offers to customers who have explicitly given their permission to receive them.

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Experiential Marketing

A marketing strategy that focuses on creating unique experiences for customers that are tailored to their specific needs and desires.

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Value Pricing

A pricing strategy that focuses on setting prices based on the perceived value that a product or service offers to customers, rather than just its cost.

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Brand Marketing Plan

A plan for developing, delivering, and measuring the success of a branding course.

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Brand Models

A framework that outlines the core aspects of a brand, including brand identity, meaning, response, and relationships.

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Brand Positioning

The process of outlining the brand's core values, mission, and unique selling proposition.

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Brand Resonance Model

A model that helps understand how consumers connect with and engage with a brand on an emotional level.

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Brand Value Chain

A framework that analyzes the various activities and processes that create value for the brand.

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Brand Identity

The initial stage of branding, focusing on creating a strong and recognizable identity.

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Brand Meaning

How the brand delivers its promise to customers and builds trust.

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Brand Response

Understanding how consumers respond to the brand's message.

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Brand Relationships

Building relationships with customers, stakeholders, and partners.

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Integrated Marketing Program

A holistic approach to branding that encompasses various marketing programs.

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MM 5720: Brand Management

A course designed to teach the comprehensive aspects of brands, brand equity and the strategic management of brands.

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Brand Equity

The value and strength of a brand in the market, influencing consumer perception and choices.

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Strategic Brand Management

The process of developing and maintaining a positive brand image, ensuring brand consistency and maximizing its value over time.

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Brand Elements

The fundamental aspects that define a brand, including its name, logo, slogan, and overall visual identity.

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Marketing Programs

Actions companies take to build and maintain brand equity, including advertising, public relations, and promotions.

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Brand as a Corporate Asset

A valuable asset that can contribute to a company's longevity and profitability.

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Brand Perception

A key aspect of brand management focusing on how consumers perceive and evaluate a brand.

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Organizational Superiority

Establishing superiority and dominance in the market by strategically managing brands.

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Sustainable Profit Growth

Ensuring sustainable growth and profitability over time by focusing on brand value and strategic management.

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Salience (Phase 1)

The first stage in building brand identity, emphasizing how the brand stands out and is easily recognizable to customers.

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Performance (Phase 2)

Focuses on the practical benefits and functional aspects of a brand, product, or service, answering the question 'What does it do?'

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Imagery (Phase 2)

Captures the emotional and symbolic aspects of a brand, influencing customer perception. It asks 'What does it represent?'

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Judgements (Phase 3)

Explores customers' judgments about a brand after experiencing it. It addresses questions like 'How reliable is it?' and 'Is it trustworthy?'

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Feelings (Phase 3)

This stage in brand building focuses on the emotional connection customers feel toward a brand. It considers 'How do I feel about it?'

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Brand Mantra

A concise statement encapsulating the brand's core values, target audience, and unique proposition.

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Three-Year Strategic Brand Planning

A strategic document outlining a brand's goals and actions over a specified period.

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CBBE (Brand Building Blocks)

A framework for building a strong brand using key dimensions like salience, performance, imagery, judgements, and feelings.

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Market Opportunity

Identifies existing and potential market opportunities aligning with the brand's strategic goals.

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Full Target Market Articulation

Defines the intended audience for a brand's offerings, including demographics, psychographics, and behavioral patterns.

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Study Notes

Course Information

  • Course: MM 5720 Brand Management
  • Module: 3, Brand Elements and Marketing Programs
  • Prerequisite: Course Pre/Co-requisite
  • Topic: Brand Elements and Marketing Programs to Build Brand Equity
  • Prepared by: Romualdo A. Romualdo, MBA, RME

Course Theme

  • Theme: The Academe Theories Meet the Industry Practice
  • Workshop style course
  • Focus on a company/brand, product/service for hypothetical use only
  • Aim to enhance visualization of topics and support the development of course outputs
  • Recording is not allowed; students are encouraged to be attentive during onsite class at all times.

Three-Year Strategic Brand Planning Framework

  • A framework outlined for a three-year strategic brand planning
  • Phases include:
    • Phase 1: Identity (Who are you?) – Salience
    • Phase 2: Meaning (What are you?) – Performance/Imagery
    • Phase 3: Response (What about you?) – Judgments/Feelings
    • Phase 4: Relationships (What about you and me?) – Resonance
  • Includes sub-dimensions, actionable points, timelines, and key measurements of success for each phase

Module 6-A: Brand Elements and Marketing Programs

  • Synchronous:
    • Module 6-A: Brand Elements and Marketing Programs to Build Brand Equity
    • Criteria for choosing brand elements
    • Options and tactics: types of brand elements,
  • Asynchronous:
    • Individual review of provided lecture
    • Supplementary readings (8 impactful branding trends for 2022 -8 impactful branding trends for 2022 - 99designs -Eight Branding and Design Trends to Follow In 2022 -Eight Branding and Design Trends to Follow In 2022 (forbes.com))
    • Group (CO3 G 25%) alignment & agreement on Brand Elements to be used for Marketing Programs

Learning Objectives

  • Identify different types of brand elements
  • List general criteria for choosing brand elements
  • Describe key tactics in choosing different brand elements
  • Explain rationale for "mixing and matching" brand elements

Brand Elements

  • Brand elements are trademarkable devices that identify and differentiate the brand
  • Includes (but not limited to):
    • Logo and symbols
    • Brand names
    • Packaging
    • Slogans
    • Characters
    • URLs
    • Jingle

Criteria for Choosing Brand Elements

  • Memorable
  • Meaningful
  • Likable
  • Transferable
  • Adaptable
  • Protectable

Brand Name Guidelines and Procedures

  • Simplicity and ease of pronunciation & spelling
  • Familiarity and meaningfulness
  • Differentiated, distinctive, and unique
  • Brand associations Naming procedures - define objectives, generate names, screen initial candidates, study candidate names, research final candidates, and select the final name

Uniform Resource Locators (URLs)

  • Specify locations of pages on the Web
  • Known as domain names
  • Protect the brands from unauthorized use.
  • Cybersquatting is bad-faith use for profit

Logos and Symbols

  • Indicate origin, ownership, and association
  • Range from corporate names to abstract designs
  • Can be completely unrelated to the corporate name or activities.

Characters

  • Special type of brand symbol
  • Takes on human or real-life characteristics
  • Introduced through advertising and ad campaigns
  • Important role in package designs

Slogans

  • Short phrases that communicate descriptive or persuasive information about a brand
  • Function as hooks or handles for consumers to grasp meaning of the brand
  • A means to summarize and translate the marketing program's intent

Jingles

  • Musical messages written to represent a brand
  • Catchy hooks and choruses that become familiar
  • Enhance brand awareness through clever repetition and creativity

Packaging

  • Design and production of containers or wrappers from the firm and consumers’ perspective
  • Packaging needs to identify the brand, convey descriptive and persuasive information, facilitate transportation, assist at home storage, and aid consumption.
  • Innovations create a competitive edge
  • Packaging can affect consumer perceptions

Packaging Changes

  • Firms change packaging to signal price changes, sell products more effectively, or with a common look for product line expansion
  • New products and innovation also necessitate alterations
  • Outdated packaging needs replacement

Packaging Innovations

  • Lower costs can be achieved by using more recyclable materials.
  • Innovations can also expand the market

Marketing programs

  • Combining new perspectives with strategies, pricing, and distribution for better consumer ties
  • Reconciling different marketing approaches

Course Plan and Approach

  • This course offers comprehensive exploration of brands, brand equity, and strategic brand management
  • Brands are significant assets, crucial for competitive advantage and profitability
  • Examines brand perception, construction, management, and evaluation (for organizational superiority & sustainable profit).

Opening Case Study

  • Develop brand models for FY 2025
  • Create a three-year strategic brand planning framework for SBP 2025-2028
  • Include brand marketing programs for SBP 2025 – 2028

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MM 5720 Brand Management PDF

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