Podcast
Questions and Answers
Which of the following is NOT one of the 'Four Ps of Marketing'?
Which of the following is NOT one of the 'Four Ps of Marketing'?
- Price
- Packaging (correct)
- Promotion
- Product
- Place
In the value equation, costs only refer to the monetary price of a product.
In the value equation, costs only refer to the monetary price of a product.
False (B)
List the four categories that comprise the marketing mix.
List the four categories that comprise the marketing mix.
Product, Price, Place, and Promotion
The traditional product life cycle begins with the ______ stage.
The traditional product life cycle begins with the ______ stage.
If the total value of benefits is 15 and the total value of costs is 20, according to the value equation, the overall value would be:
If the total value of benefits is 15 and the total value of costs is 20, according to the value equation, the overall value would be:
Which of the following is a part of the 'Place' aspect of the Marketing Mix?
Which of the following is a part of the 'Place' aspect of the Marketing Mix?
Match the components with their corresponding mix category:
Match the components with their corresponding mix category:
The initial price of a product during its introduction stage is usually low to encourage adoption.
The initial price of a product during its introduction stage is usually low to encourage adoption.
During which stage of a product's life cycle are marketing efforts typically focused on early adopters?
During which stage of a product's life cycle are marketing efforts typically focused on early adopters?
The maturity stage of a product's life cycle is characterized by rapidly increasing sales.
The maturity stage of a product's life cycle is characterized by rapidly increasing sales.
What is a product called if it is removed from the market before recovering its costs of production and launch?
What is a product called if it is removed from the market before recovering its costs of production and launch?
Factors that prevent competitors from achieving profit in a given market are called ______.
Factors that prevent competitors from achieving profit in a given market are called ______.
Match the following age demographics with their corresponding market segments:
Match the following age demographics with their corresponding market segments:
Which market segment does the age range 10-15 typically fall under?
Which market segment does the age range 10-15 typically fall under?
Gender is not a relevant demographic when considering a product's target market.
Gender is not a relevant demographic when considering a product's target market.
What is the term for the one thing that a company's product has that competing companies do not have and are not likely to develop?
What is the term for the one thing that a company's product has that competing companies do not have and are not likely to develop?
Customer loyalty, also known as relationship marketing, focuses on customer ______ and building a strong relationship.
Customer loyalty, also known as relationship marketing, focuses on customer ______ and building a strong relationship.
Match each family life cycle stage with its description:
Match each family life cycle stage with its description:
What are the two primary ways to increase market share?
What are the two primary ways to increase market share?
What is the purpose of observing a focus group?
What is the purpose of observing a focus group?
Marketing research is only needed when a business is doing well and wants to grow.
Marketing research is only needed when a business is doing well and wants to grow.
Inventions are modifications of existing products or services.
Inventions are modifications of existing products or services.
What type of data is found in libraries and bookstores that can provide information about marketing?
What type of data is found in libraries and bookstores that can provide information about marketing?
Businesses use ______ to determine relationships between personal information and purchasing behavior for specific consumers.
Businesses use ______ to determine relationships between personal information and purchasing behavior for specific consumers.
What type of positioning focuses on the pleasure a consumer gets from a product?
What type of positioning focuses on the pleasure a consumer gets from a product?
Which of the following describes the process where every member of the target-market population has an equal chance of being selected?
Which of the following describes the process where every member of the target-market population has an equal chance of being selected?
A product with no brand is called a ______.
A product with no brand is called a ______.
Match the following primary data sources with their descriptions:
Match the following primary data sources with their descriptions:
A brand extension involves using an established brand to create a different product in a new market.
A brand extension involves using an established brand to create a different product in a new market.
Which of the following best describes a monogrammatic logo?
Which of the following best describes a monogrammatic logo?
A brand slogan should always be more than ten words.
A brand slogan should always be more than ten words.
What type of utility is provided when a company offers a 1-800 number for customer support?
What type of utility is provided when a company offers a 1-800 number for customer support?
What is it called when a company uses one of its established brand names to create a similar product?
What is it called when a company uses one of its established brand names to create a similar product?
The amount of money added to the original cost of a product to cover business expenses and make a profit is called a ______.
The amount of money added to the original cost of a product to cover business expenses and make a profit is called a ______.
Match the following terms with their correct definitions:
Match the following terms with their correct definitions:
When two or more brands combine and cooperate for mutual benefit, this is called ______.
When two or more brands combine and cooperate for mutual benefit, this is called ______.
What is the primary purpose of 'market skimming' strategy in pricing?
What is the primary purpose of 'market skimming' strategy in pricing?
When a company positions a product to sell as a luxury item, this is an example of:
When a company positions a product to sell as a luxury item, this is an example of:
Tariffs are taxes levied by governments on exported goods.
Tariffs are taxes levied by governments on exported goods.
Price positioning strategies focus only on making a product the most affordable option available.
Price positioning strategies focus only on making a product the most affordable option available.
What is the term for the feature of a product that cannot be duplicated?
What is the term for the feature of a product that cannot be duplicated?
What type of brand name includes the manufacturing company's name?
What type of brand name includes the manufacturing company's name?
A report that summarizes the research conducted for a new product is known as a ______.
A report that summarizes the research conducted for a new product is known as a ______.
A(n) ______ is a product or service that uses new technology, items, or processes to change existing products.
A(n) ______ is a product or service that uses new technology, items, or processes to change existing products.
Match the following product development stages with their respective descriptions:
Match the following product development stages with their respective descriptions:
Match the advertising appeal with its description:
Match the advertising appeal with its description:
Which of these is NOT a typical product positioning strategy?
Which of these is NOT a typical product positioning strategy?
Re-positioning a brand that's already established in the minds of consumers is generally easy.
Re-positioning a brand that's already established in the minds of consumers is generally easy.
What is the primary goal of penetration pricing?
What is the primary goal of penetration pricing?
Competitive pricing focuses on having the lowest price to gain market share.
Competitive pricing focuses on having the lowest price to gain market share.
What is the purpose of leader pricing?
What is the purpose of leader pricing?
Price lining involves grouping products of similar price and in the same ______.
Price lining involves grouping products of similar price and in the same ______.
What does 'everyday low prices' aim to enhance?
What does 'everyday low prices' aim to enhance?
Super sizing involves making the cost of a lower quantity product significantly higher than the cost of a higher quantity product.
Super sizing involves making the cost of a lower quantity product significantly higher than the cost of a higher quantity product.
What is the main characteristic of negotiated pricing?
What is the main characteristic of negotiated pricing?
Combo pricing makes a deal on one part of the sale, but makes a large ______ on the other part of the sale.
Combo pricing makes a deal on one part of the sale, but makes a large ______ on the other part of the sale.
What is a common tool used in brand-trial advertisements?
What is a common tool used in brand-trial advertisements?
Brand reminder advertisements often focus on new and innovative aspects of a product.
Brand reminder advertisements often focus on new and innovative aspects of a product.
What is the key objective of brand repositioning?
What is the key objective of brand repositioning?
Advertisements focusing on brand awareness often begin with the words 'introducing' or ______.
Advertisements focusing on brand awareness often begin with the words 'introducing' or ______.
Match the definition with its correct term:
Match the definition with its correct term:
What is the focus of rational appeals?
What is the focus of rational appeals?
Flashcards
What is the Marketing Mix?
What is the Marketing Mix?
All marketing activities of a business. It's divided into four categories: product, price, place, and promotion.
What does the Product Mix involve?
What does the Product Mix involve?
Focuses on research, development, packaging, and branding of a product.
What does the Price Mix involve?
What does the Price Mix involve?
This element of the marketing mix determines the product's selling price.
What does the Place Mix involve?
What does the Place Mix involve?
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What does the Promotion Mix involve?
What does the Promotion Mix involve?
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What is the Value Equation?
What is the Value Equation?
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What is the Introduction stage of the Product Life Cycle?
What is the Introduction stage of the Product Life Cycle?
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What is the significance of a product launch?
What is the significance of a product launch?
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Introduction Stage
Introduction Stage
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Growth Stage
Growth Stage
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Maturity Stage
Maturity Stage
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Decline Stage
Decline Stage
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Decision Point
Decision Point
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Fad
Fad
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Niche
Niche
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Seasonal
Seasonal
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Demographics
Demographics
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Pre Customers
Pre Customers
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Allowance Customers
Allowance Customers
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Youth Market
Youth Market
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Postsecondary Market
Postsecondary Market
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Family Formation (Nesters)
Family Formation (Nesters)
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Establishment
Establishment
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Mature Market
Mature Market
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Inventions
Inventions
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Innovations
Innovations
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Idea Generation
Idea Generation
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Idea Screening
Idea Screening
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Concept Development
Concept Development
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Market Strategy
Market Strategy
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Feasibility Study
Feasibility Study
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Product Design
Product Design
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Test Marketing
Test Marketing
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Product Launch
Product Launch
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Benefit Positioning
Benefit Positioning
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Target Positioning
Target Positioning
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Price Positioning
Price Positioning
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Distribution Positioning
Distribution Positioning
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Service Positioning
Service Positioning
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Penetration Pricing
Penetration Pricing
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Competitive Pricing
Competitive Pricing
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Leader Pricing
Leader Pricing
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Price Lining
Price Lining
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Everyday Low Prices
Everyday Low Prices
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Super Sizing
Super Sizing
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Negotiated Pricing
Negotiated Pricing
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Combo Pricing
Combo Pricing
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Brand Awareness
Brand Awareness
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Brand Trial
Brand Trial
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Brand Preference
Brand Preference
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Brand Reminder
Brand Reminder
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Brand Repositioning
Brand Repositioning
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Random Selection
Random Selection
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Secondary Data
Secondary Data
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Possession Utility
Possession Utility
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Product Mapping
Product Mapping
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Product Differentiation
Product Differentiation
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Premium Pricing
Premium Pricing
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Break Even Point
Break Even Point
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Endorsement
Endorsement
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Unique Selling Proposition (USP)
Unique Selling Proposition (USP)
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Study Notes
Marketing Mix
- Marketing Mix encompasses all marketing activities, categorized into four Ps: Product, Price, Place, and Promotion.
- Product Mix: Involves research, development, packaging, and branding.
- Price Mix: Refers to the product's price.
- Place Mix: Includes physical distribution, storage, inventory, and channel selection.
- Promotion Mix: Includes advertising, sales promotion, and publicity.
Value Equation
- Value Equation calculates perceived value by subtracting costs from benefits.
- Benefits and costs are assigned numerical values reflecting customer importance.
- Example: A trip to Barbados with benefits (pleasure, prestige, safety, adventure, romance, timing) and costs (money, safety) is evaluated to gauge its likelihood.
- Goal: To adjust costs or benefits to make a product more attractive.
Product Life Cycle
- Traditional product life cycle has five stages: introduction, growth, maturity, and decline.
- Introduction: New product launch, high initial price, focus on early adopters.
- Growth: Crucial for advertising, product either catches on or fails, barrier to entry (costs) are important.
- Maturity: Slower/no sales increase, brand reinforcement, high profit potential, marketers retain brand awareness in the market.
- Decline: Reduced customer base, potential for decline reversal (price changes, redesign), or product removal from the market.
- Nontraditional: Fad, niche, and seasonal products.
Demographics
- Demographics studies observable characteristics categorizing people:
- Age: Pre-customers, Allowance customers, Youth Market, Postsecondary, Family Formation (Nesters), Establishment, Mature Market
- Gender: Products marketed based on gender.
- Family Life Cycle: Different family stages (Single, Married; With/Without children.)
- Income Level: Low, Medium, High income.
- Ethnicity/Culture: Cultural research of the target market.
Unique Selling Proposition (USP)
- USP is a singular product feature not offered by any competitor and unlikely to be developed by them.
Customer Loyalty
- Customer loyalty is synonymous with customer intimacy and relationship marketing.
- Consumers develop a strong relationship with a product or retailer preferring it over competitors, unless major issues arise.
Market Share
- Market share percentage of total product sales of a single company relative to the competitors in a particular market.
- Increased by either increasing market size or gaining competitor sales.
Business Research
- Marketing research collects, interprets, and analyzes information to strategize for marketing successes or solve marketing issues.
- Research is needed if a business expands or faces competition.
- Secondary Data Sources: Books, periodicals, indexes, databases, Internet, Consultants, etc.
- Primary Data Sources: Test marketing, internal company data, surveys, focus groups, observation.
Invention/Innovation
- Invention: A new device, method, or process developed through study and experimentation to satisfy consumer needs.
- Innovation: Changes in products, production methods, or distribution through new technology, features or processes.
Product Development
- Product development stages:
- Idea generation
- Idea screening
- Concept development
- Market strategy
- Feasibility study
- Product design
- Test marketing
- Product launch
Positioning
- Benefit Positioning: Based around product/service benefits.
- Target Positioning: Focused on the specific target audience.
- Price Positioning: Based on the product's price; expensive, cheap, or middle-of-the-range.
- Distribution Positioning: Product's distribution channels.
- Service Positioning: Based around the service provided.
Branding
- Brand encompasses all product-related attributes creating a brand image.
- Created through name, visuals (logo), and slogan for identification.
- Brand Names: Corporate-dominant (e.g., Roots), or product-dominant (associative, e.g. descriptive).
- Logos: Monogrammatic, visual (drawing, etc.), symbolic.
- Slogans: Short catchy phrases.
Brand Strategies
- Support for an Existing Brand: Brand redesign, value equation adjustment to a new target market.
- Brand Extension: Leveraging an established brand for a new similar product.
- Licensing a Successful Brand: Using another brand on your product (Kodiak).
- Co-Branding: Collaboration of two or more brands, mutually beneficial.
- Acquisition of a Successful Brand: Buying a successful brand, potentially integrating it with existing products.
Pricing Strategies
- Market Skimming: High initial price for unique products before competitors enter. High susceptibility to competitor undercutting.
- Penetration Pricing: Low initial price to attract customers. Slower break-even, deters competitors.
- Competitive Pricing: Matching competitor prices, product features or service, advertisement and distribution are deciding factors instead of price being the major one.
Pricing Policies
- Leader Pricing: Generate traffic and encourage other purchases.
- Price Lining: Group similar/same price products together for more profit opportunities.
- Everyday Low Prices (EDLP): Consistent low price, increases customer trust.
- Super Sizing: Larger portion at a higher price.
- Negotiated Pricing: Price negotiation for mutual advantage or less than marked price.
- Combo Pricing: Offering a product bundle deal.
Goals of Advertising
- Brand Awareness and Positioning: Repetition of brand details, positioning message integrated with the awareness effort.
- Brand Trial: Encourages product testing via coupons, free samples.
- Brand Preference: Highlights product advantages/value over competitors.
- Brand Reminder: Reminding consumers of an existing product.
- Brand Repositioning: Adjusting brand image to appeal to a new target market.
Value-Added Services (3.3)
- (Detail not provided in the notes)
Categorization of Information for Tests
- Test 1 - 5: Focus on key concepts like barriers to entry, maturity stage, demographics, market share, product lifecycle, etc., for different tests, and specific descriptions of each.
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