Marketing Principles Quiz

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Questions and Answers

Which of the following is NOT one of the 'Four Ps of Marketing'?

  • Price
  • Packaging (correct)
  • Promotion
  • Product
  • Place

In the value equation, costs only refer to the monetary price of a product.

False (B)

List the four categories that comprise the marketing mix.

Product, Price, Place, and Promotion

The traditional product life cycle begins with the ______ stage.

<p>introduction</p> Signup and view all the answers

If the total value of benefits is 15 and the total value of costs is 20, according to the value equation, the overall value would be:

<p>-5 (C)</p> Signup and view all the answers

Which of the following is a part of the 'Place' aspect of the Marketing Mix?

<p>Channel Selection (B)</p> Signup and view all the answers

Match the components with their corresponding mix category:

<p>Advertising = Promotion Mix Channel Selection = Place Mix Research = Product Mix Price of Product = Price Mix</p> Signup and view all the answers

The initial price of a product during its introduction stage is usually low to encourage adoption.

<p>False (B)</p> Signup and view all the answers

During which stage of a product's life cycle are marketing efforts typically focused on early adopters?

<p>Introduction (D)</p> Signup and view all the answers

The maturity stage of a product's life cycle is characterized by rapidly increasing sales.

<p>False (B)</p> Signup and view all the answers

What is a product called if it is removed from the market before recovering its costs of production and launch?

<p>bust</p> Signup and view all the answers

Factors that prevent competitors from achieving profit in a given market are called ______.

<p>barriers to entry</p> Signup and view all the answers

Match the following age demographics with their corresponding market segments:

<p>0-9 = Pre Customers 16-19 = Youth Market 25-40 = Family Formation 55+ = Mature Market</p> Signup and view all the answers

Which market segment does the age range 10-15 typically fall under?

<p>Allowance Customers (A)</p> Signup and view all the answers

Gender is not a relevant demographic when considering a product's target market.

<p>False (B)</p> Signup and view all the answers

What is the term for the one thing that a company's product has that competing companies do not have and are not likely to develop?

<p>unique selling proposition</p> Signup and view all the answers

Customer loyalty, also known as relationship marketing, focuses on customer ______ and building a strong relationship.

<p>intimacy</p> Signup and view all the answers

Match each family life cycle stage with its description:

<p>Single, Never Married = Individual consumer in the early stages of life Married, No Children = Couple focused on shared growth and experiences Divorced/Widowed, With Children = Single-parent household Blended Family = Household with a mix of children from different relationships</p> Signup and view all the answers

What are the two primary ways to increase market share?

<p>Increase market size and take sales from competitors (B)</p> Signup and view all the answers

What is the purpose of observing a focus group?

<p>To check for common behavioural traits among participants (D)</p> Signup and view all the answers

Marketing research is only needed when a business is doing well and wants to grow.

<p>False (B)</p> Signup and view all the answers

Inventions are modifications of existing products or services.

<p>False (B)</p> Signup and view all the answers

What type of data is found in libraries and bookstores that can provide information about marketing?

<p>secondary</p> Signup and view all the answers

Businesses use ______ to determine relationships between personal information and purchasing behavior for specific consumers.

<p>data-mining</p> Signup and view all the answers

What type of positioning focuses on the pleasure a consumer gets from a product?

<p>Benefit positioning</p> Signup and view all the answers

Which of the following describes the process where every member of the target-market population has an equal chance of being selected?

<p>Random Selection (D)</p> Signup and view all the answers

A product with no brand is called a ______.

<p>commodity</p> Signup and view all the answers

Match the following primary data sources with their descriptions:

<p>Test Marketing = Real-world testing in a representative area Internal Information = Data that is collected by business itself Surveys = Questions designed to collect data from a large group of respondents Observation = Gathering information through direct observation of customer behavior</p> Signup and view all the answers

A brand extension involves using an established brand to create a different product in a new market.

<p>False (B)</p> Signup and view all the answers

Which of the following best describes a monogrammatic logo?

<p>A stylized rendering of a company's initials or numbers (C)</p> Signup and view all the answers

A brand slogan should always be more than ten words.

<p>False (B)</p> Signup and view all the answers

What type of utility is provided when a company offers a 1-800 number for customer support?

<p>information utility</p> Signup and view all the answers

What is it called when a company uses one of its established brand names to create a similar product?

<p>Brand extension</p> Signup and view all the answers

The amount of money added to the original cost of a product to cover business expenses and make a profit is called a ______.

<p>markup</p> Signup and view all the answers

Match the following terms with their correct definitions:

<p>Brand Equity = The positive reputation a brand already has Co-Branding = Two or more brands combining for mutual benefit Product Differentiation = Making a company's products different from other products Proprietary Design = Features of a package only used by the manufacturer</p> Signup and view all the answers

When two or more brands combine and cooperate for mutual benefit, this is called ______.

<p>co-branding</p> Signup and view all the answers

What is the primary purpose of 'market skimming' strategy in pricing?

<p>To set an intentionally high price to quickly recover development costs (B)</p> Signup and view all the answers

When a company positions a product to sell as a luxury item, this is an example of:

<p>Premium Pricing (C)</p> Signup and view all the answers

Tariffs are taxes levied by governments on exported goods.

<p>False (B)</p> Signup and view all the answers

Price positioning strategies focus only on making a product the most affordable option available.

<p>False (B)</p> Signup and view all the answers

What is the term for the feature of a product that cannot be duplicated?

<p>unique selling proposition or USP</p> Signup and view all the answers

What type of brand name includes the manufacturing company's name?

<p>Corporate-dominant</p> Signup and view all the answers

A report that summarizes the research conducted for a new product is known as a ______.

<p>feasibility study</p> Signup and view all the answers

A(n) ______ is a product or service that uses new technology, items, or processes to change existing products.

<p>Innovation</p> Signup and view all the answers

Match the following product development stages with their respective descriptions:

<p>Idea Generation = Brainstorming potential products Idea Screening = Evaluating potential products for feasibility Concept Development = Detailed description of a product's features Market Strategy = Planning the product's market introduction</p> Signup and view all the answers

Match the advertising appeal with its description:

<p>Biological Appeals = Focus on consumers' basic needs for health and security Rational Appeals = Focus on consumers' reasoning Reach = The number of people exposed to an advertisement's message Selectivity = The ability of media to focus on a specific target audience</p> Signup and view all the answers

Which of these is NOT a typical product positioning strategy?

<p>Brand (C)</p> Signup and view all the answers

Re-positioning a brand that's already established in the minds of consumers is generally easy.

<p>False (B)</p> Signup and view all the answers

What is the primary goal of penetration pricing?

<p>To attract customers with an initially low price. (C)</p> Signup and view all the answers

Competitive pricing focuses on having the lowest price to gain market share.

<p>False (B)</p> Signup and view all the answers

What is the purpose of leader pricing?

<p>To generate traffic in the store and encourage shoppers to purchase other products.</p> Signup and view all the answers

Price lining involves grouping products of similar price and in the same ______.

<p>place</p> Signup and view all the answers

What does 'everyday low prices' aim to enhance?

<p>The company's reputation for always giving the best price. (D)</p> Signup and view all the answers

Super sizing involves making the cost of a lower quantity product significantly higher than the cost of a higher quantity product.

<p>False (B)</p> Signup and view all the answers

What is the main characteristic of negotiated pricing?

<p>Buyers and sellers make offers for a price lower than the published price.</p> Signup and view all the answers

Combo pricing makes a deal on one part of the sale, but makes a large ______ on the other part of the sale.

<p>profit</p> Signup and view all the answers

What is a common tool used in brand-trial advertisements?

<p>Coupons that offer a major discount. (B)</p> Signup and view all the answers

Brand reminder advertisements often focus on new and innovative aspects of a product.

<p>False (B)</p> Signup and view all the answers

What is the key objective of brand repositioning?

<p>To establish a position in the minds of new consumers.</p> Signup and view all the answers

Advertisements focusing on brand awareness often begin with the words 'introducing' or ______.

<p>presenting</p> Signup and view all the answers

Match the definition with its correct term:

<p>Barriers to Entry = Factors that discourage or prevent businesses from launching a product or service. Maturity Stage = Stage in the product life cycle when profits are normally at their peak. Demographics = The study of people’s characteristics, such as age or ethnicity, which can be used in marketing to create consumer profiles. Psychographics = Studies of people’s beliefs, interests, and opinions, which can be used to create consumer profiles.</p> Signup and view all the answers

What is the focus of rational appeals?

<p>Practical aspects of a product. (C)</p> Signup and view all the answers

Flashcards

What is the Marketing Mix?

All marketing activities of a business. It's divided into four categories: product, price, place, and promotion.

What does the Product Mix involve?

Focuses on research, development, packaging, and branding of a product.

What does the Price Mix involve?

This element of the marketing mix determines the product's selling price.

What does the Place Mix involve?

Includes physical distribution, storage, inventory management, and channel selection.

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What does the Promotion Mix involve?

Includes advertising, sales promotion, and publicity.

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What is the Value Equation?

A method for understanding the value of a product by comparing its benefits to its costs. This includes both tangible and intangible benefits and costs.

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What is the Introduction stage of the Product Life Cycle?

The initial stage of a product's journey in the market, often characterized by high costs for launching and initial pricing.

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What is the significance of a product launch?

It represents the birth of a new product as it is introduced to the marketplace.

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Introduction Stage

The first stage of a product's life cycle, where marketing focuses on early adopters and trendsetters who are willing to try new products.

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Growth Stage

The most crucial stage for a product, where it gains significant traction or fails. Intense advertising and competition occur.

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Maturity Stage

The stage where sales slow down, or stop increasing. Companies focus on reminding consumers about the product's features and maintaining brand awareness.

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Decline Stage

The stage where a product loses appeal and sales decline. Companies may need to revitalize the product or face discontinuation.

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Decision Point

The point where marketing teams decide the future of a product, often involving price changes, new promotions, or discontinuation.

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Fad

A product that enjoys short-lived popularity and then disappears quickly. Examples include trendy toys or fashion items.

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Niche

A product targeted at a specific, specialized group of customers.

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Seasonal

A product whose sales fluctuate depending on the season or time of year. Examples include holiday decorations or summer clothes.

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Demographics

The study of characteristics that categorize people into different groups.

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Pre Customers

A group of consumers between the ages of 0 and 9 who are not yet old enough to make independent purchases.

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Allowance Customers

A group of consumers between the ages of 10 and 15 who usually have access to an allowance and are starting to make independent purchasing decisions.

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Youth Market

A group of consumers between the ages of 16 and 19 who are typically in high school or early college and are often heavily influenced by trends.

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Postsecondary Market

A group of consumers between the ages of 20 and 25 who are often finishing their education and starting their careers.

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Family Formation (Nesters)

A group of consumers between the ages of 25 and 40 who are starting families and making significant home-related purchases.

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Establishment

A group of consumers between the ages of 40 and 55 who are well-established in their careers and often focused on financial stability and family.

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Mature Market

A group of consumers over 55 who are often retired or approaching retirement and have different needs and interests compared to younger generations.

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Inventions

New devices, methods, or processes developed through research and experimentation to solve consumer problems.

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Innovations

Products or services using new technology, methods, or processes to enhance existing ones.

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Idea Generation

The initial phase of product development where ideas are generated.

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Idea Screening

Evaluating and filtering ideas based on feasibility and market potential.

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Concept Development

Developing the detailed concept of the product, including features and benefits.

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Market Strategy

Planning how to bring the product to market, including target audience and pricing.

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Feasibility Study

Evaluating the technical, financial, and commercial viability of the product.

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Product Design

Designing the product's appearance, functionality, and specifications.

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Test Marketing

Testing the product with a target audience to gather feedback and refine it.

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Product Launch

Officially launching the product to the market.

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Benefit Positioning

Positioning a product based on the positive experience the consumer gets from using it.

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Target Positioning

Positioning a product around a specific group of consumers.

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Price Positioning

Positioning a product based on its price compared to competitors.

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Distribution Positioning

Positioning a product based on how it's sold and where it's available.

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Service Positioning

Positioning a product based on the services it offers.

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Penetration Pricing

Setting a low initial price for a product to attract customers, even if it means a longer time to break even.

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Competitive Pricing

When a company matches its competitors' prices, focusing on factors like advertising, distribution, and unique features to win market share.

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Leader Pricing

Creating a low price for a popular item to entice shoppers to buy other, higher-priced products.

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Price Lining

Organizing products by their price points, creating distinct price categories.

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Everyday Low Prices

Maintaining consistently low prices across the board, avoiding frequent sales.

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Super Sizing

Offering a larger size of a product at a slightly higher price, often with minimal extra cost to the seller.

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Negotiated Pricing

Negotiating prices between buyer and seller for a product or service, aiming for a price both parties agree on.

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Combo Pricing

Offering a lower price on one item but making a larger profit on a required additional purchase.

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Brand Awareness

Repeatedly emphasizing a brand's name and message, often starting with 'Introducing' or 'Presenting'.

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Brand Trial

Encouraging customers to try a product with discounts, coupons, or free samples.

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Brand Preference

Convincing consumers that a brand is superior to competitors, often using phrases like 'Most Popular' or 'Leading Brand'.

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Brand Reminder

Reminding consumers about an established brand, often highlighting its history or tradition.

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Brand Repositioning

Repositioning a brand to appeal to a new target audience, often due to market changes.

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Random Selection

A process that makes sure each member of the target market has an equal chance of being chosen for a study or survey.

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Secondary Data

Information that has already been collected and analyzed by others.

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Possession Utility

A type of utility that makes a product easy to purchase and access.

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Product Mapping

A method that groups similar products to identify shared features.

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Product Differentiation

A way of making a company's products different from others, standing out in the market.

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Premium Pricing

A pricing strategy where a product is positioned as a luxury item, commanding a high price.

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Break Even Point

The number of units a business needs to sell at a given price to cover all costs.

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Endorsement

A statement by a celebrity that they use a certain brand, influencing consumers.

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Unique Selling Proposition (USP)

The unique feature of a product that cannot be copied by competitors, making it stand out.

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Study Notes

Marketing Mix

  • Marketing Mix encompasses all marketing activities, categorized into four Ps: Product, Price, Place, and Promotion.
  • Product Mix: Involves research, development, packaging, and branding.
  • Price Mix: Refers to the product's price.
  • Place Mix: Includes physical distribution, storage, inventory, and channel selection.
  • Promotion Mix: Includes advertising, sales promotion, and publicity.

Value Equation

  • Value Equation calculates perceived value by subtracting costs from benefits.
  • Benefits and costs are assigned numerical values reflecting customer importance.
  • Example: A trip to Barbados with benefits (pleasure, prestige, safety, adventure, romance, timing) and costs (money, safety) is evaluated to gauge its likelihood.
  • Goal: To adjust costs or benefits to make a product more attractive.

Product Life Cycle

  • Traditional product life cycle has five stages: introduction, growth, maturity, and decline.
  • Introduction: New product launch, high initial price, focus on early adopters.
  • Growth: Crucial for advertising, product either catches on or fails, barrier to entry (costs) are important.
  • Maturity: Slower/no sales increase, brand reinforcement, high profit potential, marketers retain brand awareness in the market.
  • Decline: Reduced customer base, potential for decline reversal (price changes, redesign), or product removal from the market.
  • Nontraditional: Fad, niche, and seasonal products.

Demographics

  • Demographics studies observable characteristics categorizing people:
  • Age: Pre-customers, Allowance customers, Youth Market, Postsecondary, Family Formation (Nesters), Establishment, Mature Market
  • Gender: Products marketed based on gender.
  • Family Life Cycle: Different family stages (Single, Married; With/Without children.)
  • Income Level: Low, Medium, High income.
  • Ethnicity/Culture: Cultural research of the target market.

Unique Selling Proposition (USP)

  • USP is a singular product feature not offered by any competitor and unlikely to be developed by them.

Customer Loyalty

  • Customer loyalty is synonymous with customer intimacy and relationship marketing.
  • Consumers develop a strong relationship with a product or retailer preferring it over competitors, unless major issues arise.

Market Share

  • Market share percentage of total product sales of a single company relative to the competitors in a particular market.
  • Increased by either increasing market size or gaining competitor sales.

Business Research

  • Marketing research collects, interprets, and analyzes information to strategize for marketing successes or solve marketing issues.
  • Research is needed if a business expands or faces competition.
  • Secondary Data Sources: Books, periodicals, indexes, databases, Internet, Consultants, etc.
  • Primary Data Sources: Test marketing, internal company data, surveys, focus groups, observation.

Invention/Innovation

  • Invention: A new device, method, or process developed through study and experimentation to satisfy consumer needs.
  • Innovation: Changes in products, production methods, or distribution through new technology, features or processes.

Product Development

  • Product development stages:
  • Idea generation
  • Idea screening
  • Concept development
  • Market strategy
  • Feasibility study
  • Product design
  • Test marketing
  • Product launch

Positioning

  • Benefit Positioning: Based around product/service benefits.
  • Target Positioning: Focused on the specific target audience.
  • Price Positioning: Based on the product's price; expensive, cheap, or middle-of-the-range.
  • Distribution Positioning: Product's distribution channels.
  • Service Positioning: Based around the service provided.

Branding

  • Brand encompasses all product-related attributes creating a brand image.
  • Created through name, visuals (logo), and slogan for identification.
  • Brand Names: Corporate-dominant (e.g., Roots), or product-dominant (associative, e.g. descriptive).
  • Logos: Monogrammatic, visual (drawing, etc.), symbolic.
  • Slogans: Short catchy phrases.

Brand Strategies

  • Support for an Existing Brand: Brand redesign, value equation adjustment to a new target market.
  • Brand Extension: Leveraging an established brand for a new similar product.
  • Licensing a Successful Brand: Using another brand on your product (Kodiak).
  • Co-Branding: Collaboration of two or more brands, mutually beneficial.
  • Acquisition of a Successful Brand: Buying a successful brand, potentially integrating it with existing products.

Pricing Strategies

  • Market Skimming: High initial price for unique products before competitors enter. High susceptibility to competitor undercutting.
  • Penetration Pricing: Low initial price to attract customers. Slower break-even, deters competitors.
  • Competitive Pricing: Matching competitor prices, product features or service, advertisement and distribution are deciding factors instead of price being the major one.

Pricing Policies

  • Leader Pricing: Generate traffic and encourage other purchases.
  • Price Lining: Group similar/same price products together for more profit opportunities.
  • Everyday Low Prices (EDLP): Consistent low price, increases customer trust.
  • Super Sizing: Larger portion at a higher price.
  • Negotiated Pricing: Price negotiation for mutual advantage or less than marked price.
  • Combo Pricing: Offering a product bundle deal.

Goals of Advertising

  • Brand Awareness and Positioning: Repetition of brand details, positioning message integrated with the awareness effort.
  • Brand Trial: Encourages product testing via coupons, free samples.
  • Brand Preference: Highlights product advantages/value over competitors.
  • Brand Reminder: Reminding consumers of an existing product.
  • Brand Repositioning: Adjusting brand image to appeal to a new target market.

Value-Added Services (3.3)

  • (Detail not provided in the notes)

Categorization of Information for Tests

  • Test 1 - 5: Focus on key concepts like barriers to entry, maturity stage, demographics, market share, product lifecycle, etc., for different tests, and specific descriptions of each.

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