Marketing Principles and Strategies

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Questions and Answers

What is the primary purpose of marketing?

  • To create value for customers, clients, partners, and society (correct)
  • To establish brand loyalty
  • To maximize profits for businesses
  • To increase competition among businesses

Which of the following needs is the highest in Maslow's Hierarchy of Needs?

  • Safety needs
  • Esteem needs
  • Self-actualization (correct)
  • Belongingness and love needs

In marketing, which term describes a human want backed by purchasing power?

  • Need
  • Desire
  • Exchange
  • Demand (correct)

What encompasses the scope of marketing related to intangible rights of ownership?

<p>Properties (B)</p> Signup and view all the answers

Which of the following represents a physiological need according to Maslow?

<p>Food (D)</p> Signup and view all the answers

Which category of marketing does celebrity promotion fall under?

<p>Persons (A)</p> Signup and view all the answers

What best describes an exchange in marketing?

<p>Trading items of equal value between buyer and seller (D)</p> Signup and view all the answers

Which of the following best describes the term 'market'?

<p>People with both desire and ability to buy (A)</p> Signup and view all the answers

What is the main focus of the production concept in traditional marketing?

<p>Internal capabilities of the company (D)</p> Signup and view all the answers

Which concept emphasizes the organization's need to satisfy consumer needs while benefiting society?

<p>Societal Marketing Concept (D)</p> Signup and view all the answers

How do goals differ from objectives in marketing?

<p>Goals are broad aims, while objectives are specific and measurable. (D)</p> Signup and view all the answers

What does the acronym SMART stand for in marketing objectives?

<p>Specific, Measurable, Attainable, Relevant, Time-based (B)</p> Signup and view all the answers

What is a key characteristic of the sales concept in marketing?

<p>Using personal selling as a primary strategy (D)</p> Signup and view all the answers

What does the relationship marketing concept prioritize?

<p>Long-term customer relationships (A)</p> Signup and view all the answers

Which marketing concept focuses primarily on creating products without understanding market needs?

<p>Production Concept (D)</p> Signup and view all the answers

Which is NOT a characteristic of SMART objectives?

<p>Ambiguous (A)</p> Signup and view all the answers

What characterizes goals in marketing according to best practices?

<p>Goals need to be comprehensive and aligned. (C)</p> Signup and view all the answers

Which of the following is NOT a characteristic of a not-for-profit organization?

<p>Generate revenue for owners. (A)</p> Signup and view all the answers

Which type of marketing focuses on attracting tourists to a specific location?

<p>Place marketing (C)</p> Signup and view all the answers

What does KPI stand for, and what is its purpose?

<p>Key performance indicator for evaluating marketing activities. (C)</p> Signup and view all the answers

What should marketing goals ideally be based on?

<p>Realistic and achievable outcomes. (A)</p> Signup and view all the answers

Which of the following is an example of a noteworthy marketing goal?

<p>Increasing brand awareness. (C)</p> Signup and view all the answers

What aspect of marketing does person marketing primarily focus on?

<p>Cultivating interest towards individuals. (D)</p> Signup and view all the answers

Why might a not-for-profit organization have some degree of monopoly power?

<p>They provide unique services or solutions in their area. (B)</p> Signup and view all the answers

Which of these is NOT a key element in the 'Guidelines for Cause Marketing Campaigns'?

<p>Utilizing digital marketing platforms (A)</p> Signup and view all the answers

What is a key factor to consider when choosing a cause to support for a cause marketing campaign?

<p>The organization's alignment with the company's values (B)</p> Signup and view all the answers

Which of the following is NOT a characteristic of effective event marketing?

<p>A focus on maximizing profit for the sponsoring company (C)</p> Signup and view all the answers

What is the most important element of 'green marketing' according to the text?

<p>Being genuinely committed to environmental practices (B)</p> Signup and view all the answers

What is a key aspect of 'educating customers' in green marketing?

<p>Explaining the environmental impact of the company's products (A)</p> Signup and view all the answers

Which of the following is an example of an event that could fall under event marketing?

<p>A trade show focused on a specific industry (B)</p> Signup and view all the answers

Which of these is NOT cited as a benefit of effective cause marketing campaigns?

<p>Guaranteed increase in profits (C)</p> Signup and view all the answers

What is the main purpose of event marketing?

<p>To increase public awareness of a cause or brand (C)</p> Signup and view all the answers

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Flashcards

Organizations

Groups that work to create a positive public image.

Production Concept

A marketing strategy focusing on internal company capabilities rather than market needs.

Sales Concept

The belief that more products will sell through personal selling and advertising.

Marketing Concept

A philosophy prioritizing consumer needs and wants alongside organizational goals.

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Relationship Marketing

An approach that emphasizes long-term relationships with customers and stakeholders.

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Societal Marketing Concept

The approach that organizations must meet consumer needs in a way that benefits society.

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Goals vs Objectives

Goals are broad aims for benefit, while objectives are specific, measurable targets.

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SMART Objectives

A framework for creating effective objectives: Specific, Measurable, Attainable, Relevant, Time-based.

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Marketing

The activity, processes, and institutions for creating and exchanging value.

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Needs

Essential requirements a person must have to live and survive.

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Wants

Desires for specific items that enhance quality of life.

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Demands

Wants backed by purchasing power or ability to buy.

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Exchange

The act of trading value between a buyer and seller.

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Market

A group of people with both desire and purchasing power for products or services.

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Maslow's Hierarchy of Needs

A theory categorizing human needs from basic to self-fulfillment.

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Scope of Marketing

Different areas of marketing: goods, services, experiences, events, persons, places, properties.

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KPI

Key Performance Indicators are metrics to track success in marketing activities.

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Attainable Goals

Goals that are realistic and achievable within the given resources and time.

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Consistent Goals

Goals that align and support each other throughout the organization.

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Comprehensive Goals

Goals that consider all functional areas of the business for alignment.

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Intangibility of Goals

Confusion between goals and strategies; goals are outcomes, not actions.

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Not-for-Profit Marketing

Marketing strategies for organizations focused on causes rather than profit.

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Person Marketing

Cultivating interest in a celebrity or authority figure to engage audiences.

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Cause Marketing

Promoting social issues or causes to create awareness and support from a target market.

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Cause Marketing Campaigns

Campaigns that align a brand with social causes to increase awareness and support.

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Support Reputable Causes

Choosing causes that align with company values and are trustworthy.

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Maintain Transparency

Be open about partnerships with supporting organizations to build trust.

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Event Marketing

Promoting a product or brand through events to create public awareness.

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Goal Oriented (Event Marketing)

Event marketing should have clear objectives to guide the campaign.

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Green Marketing

Selling products based on their environmental benefits and qualities.

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Genuine Green Practices

Businesses must practice what they preach in their environmental claims.

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Educating Customers

Informing consumers about the company’s green efforts and their significance.

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Study Notes

Marketing Principles and Strategies

  • Marketing is the activity of institutions and processes for creating, communicating, delivering, and exchanging offerings that have value for customers, clients, partners, and society at large.
  • A human need is something a person must have to live and survive.
  • A human want is something a person desires to have.
  • Demands are human wants that are supported by buying power.
  • Marketing occurs when the buyer and seller trade something of equal value, satisfying unmet needs.
  • A market is composed of people with both desire and ability to buy a product or service.

Needs and Wants

  • Needs: Hunger, Fashion Wear, Infection, Shelter, Thirst, Transportation

  • Food, Clothing, Antibiotics, Housing, Beverage/Water/Milk, Vehicle

  • Wants: Sports, Entertainment, Education, Security, Interment

  • Television, Radio, DVD/Discs/Casinos, School/Seminars/Course, Insurance/Memorial Services

Scope of Marketing

  • Goods: Physical goods comprise the volume of most countries' production and marketing effort.
  • Services: As economies progress, a growing proportion of activities is concentrated on producing services.
  • Experiences: Combining services and goods can generate, stage, and market experiences.
  • Events: Marketers endorse time-based events.
  • Persons: Celebrity marketing is a popular business.
  • Places: Place marketing involves economic development specialists, real estate, commercial banks, local business associations, and advertising/PR agencies.
  • Properties: Intangible rights of ownership.
  • Organizations: Organizations work hard to create a strong, positive image in the public's mind.
  • Information: Production, packaging, and distribution of information are important industries.
  • Ideals: Each market offering has a fundamental idea at its core.

Traditional Approaches to Marketing

  • Traditional concept marketing is a strategy used to determine if a company can produce a viable product consumers want or need, if a company can produce enough of it to fill the need, and the method by which the need can be fulfilled.
  • Possible approaches include: Production, Sales, Marketing, Relationship, and Societal.

Goals of Marketing

  • Marketing goals are statements of desired results companies want to achieve with marketing efforts. Similar to other goals, they should be clear.
  • Objectives are specific, measureable, attainable, relevant, and time-bound (SMART), giving direction and defining commercial targets to track performance against.
  • Key Performance Indicators (KPIs) are specific metrics that track progress towards meeting objectives.

Developing Marketing Goals

  • Goals should be attainable, consistent, comprehensive, and not confused with other concepts like strategies or objectives.

Examples of Noteworthy Marketing Goals

  • Identifying the target market.
  • Increasing sales and profit.
  • Increasing brand awareness.
  • Increasing market share.
  • Countering competitive strategies.
  • Building reputation.
  • Expanding distribution channels.

Contemporary Approaches to Marketing

  • Not-for-Profit Organization Marketing: A type of organization that does not aim for profit. They allocate earned money to their objectives.
  • Characteristics : Generate revenue, compete with other organizations, market to multiple publics, and often possess a monopoly power in a geographic area.
  • Person Marketing: Cultivating attention, interest, and preferences of a target market towards a celebrity.
  • Place Marketing: Attaining a pull towards customers in specific areas, showcase beautiful spots, promote sites for starting a business.
  • Cause Marketing: Recognition and marketing of social issues, causes, or ideas, increasing awareness, like addressing literacy, physical fitness, child obesity, environmental protection.
  • Event Marketing: The promotion of sports, culture, and charity activities through sponsorships and public awareness.
  • Includes mega events, local events, exhibitions, trade shows, publicity stunts, themed and created events, corporate entertainment, and award ceremonies.

Green Marketing

  • Selling products and/or services based on their environmental benefits.
  • Key aspects to make it effective: Be genuine (actions aligning with claims), educating customers about why it matters, giving opportunities to participate through personalized benefits in positive environmental action.

Event Marketing

  • Supporting a wide range of events (mega, exhibitions, trade shows) as a promotional method.
  • Goal-oriented with effective communication to target audiences.
  • Proper evaluation to improve future performance.

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