Marketing Philosophy and Function Quiz

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Questions and Answers

What does the American Marketing Association (AMA) define as marketing?

  • A set of legal regulations for advertising
  • A philosophy emphasizing customer satisfaction (correct)
  • An organization's financial management
  • A product development process

According to the AMA's definition, what are the two facets of marketing?

  • Product management and market research
  • Promotional activity and customer relations
  • Customer satisfaction philosophy and organizational function (correct)
  • Pricing strategy and distribution channels

What does marketing emphasize according to the AMA's definition?

  • Efficient resource allocation
  • Customer satisfaction and value creation (correct)
  • Maximizing shareholder value
  • Government regulation compliance

What does the American Marketing Association (AMA) define as marketing?

<p>Creating, communicating, delivering, and exchanging offerings that have value for customers, clients, partners, and society at large (C)</p> Signup and view all the answers

What is one of the facets of marketing according to the AMA's definition?

<p>Stressing customer satisfaction (B)</p> Signup and view all the answers

What is marketing according to the AMA: a function or a philosophy?

<p>A philosophy stressing customer satisfaction (A)</p> Signup and view all the answers

What does marketing, according to the American Marketing Association (AMA), emphasize as a philosophy?

<p>Customer acquisition and retention (C)</p> Signup and view all the answers

In the context of the AMA's definition, what does marketing NOT focus on as an organizational function?

<p>Financial performance and shareholder value (C)</p> Signup and view all the answers

From the AMA's perspective, what is the primary aim of creating offerings with value for society at large?

<p>Fulfilling social and environmental responsibilities (A)</p> Signup and view all the answers

Based on the AMA's definition, what is the most essential aspect of the marketing orientation as a management philosophy?

<p>Understanding and satisfying customer needs and wants (A)</p> Signup and view all the answers

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