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Questions and Answers
What is the primary purpose of test marketing?
What is the primary purpose of test marketing?
What is the focus during the commercialization step of product development?
What is the focus during the commercialization step of product development?
How are prices typically set during the launch of new products?
How are prices typically set during the launch of new products?
What are fixed costs?
What are fixed costs?
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Which of the following is not an external factor affecting pricing decisions?
Which of the following is not an external factor affecting pricing decisions?
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What pricing objective focuses on increasing sales volume rather than profit margins?
What pricing objective focuses on increasing sales volume rather than profit margins?
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What does total cost consist of?
What does total cost consist of?
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What is a key consideration in profit maximization pricing strategy?
What is a key consideration in profit maximization pricing strategy?
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What pricing strategy involves selling a product at a high initial price to attract early adopters and then lowering it over time?
What pricing strategy involves selling a product at a high initial price to attract early adopters and then lowering it over time?
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Which pricing method sets prices primarily based on the costs of production plus a markup?
Which pricing method sets prices primarily based on the costs of production plus a markup?
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What is the main goal of penetration pricing?
What is the main goal of penetration pricing?
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Which pricing strategy sets prices based on competitors' offerings?
Which pricing strategy sets prices based on competitors' offerings?
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What defines value-based pricing?
What defines value-based pricing?
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Which pricing strategy uses tactics like setting prices that end in 9 or 99?
Which pricing strategy uses tactics like setting prices that end in 9 or 99?
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What is dynamic pricing primarily used for?
What is dynamic pricing primarily used for?
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In which situation would a company most likely use price skimming?
In which situation would a company most likely use price skimming?
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What does promotion primarily aim to achieve?
What does promotion primarily aim to achieve?
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What is the primary distinction between tangible and intangible products?
What is the primary distinction between tangible and intangible products?
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Which of the following is NOT a component of the promotion mix?
Which of the following is NOT a component of the promotion mix?
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What is a disadvantage of advertising?
What is a disadvantage of advertising?
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Which type of consumer goods requires minimal effort during the purchase process?
Which type of consumer goods requires minimal effort during the purchase process?
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Which category of goods is primarily consumed by businesses to produce other products?
Which category of goods is primarily consumed by businesses to produce other products?
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How does personal selling differ from advertising?
How does personal selling differ from advertising?
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What defines shopping goods in comparison to other product categories?
What defines shopping goods in comparison to other product categories?
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Which of the following statements about advertising is true?
Which of the following statements about advertising is true?
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What is the primary purpose of personal selling?
What is the primary purpose of personal selling?
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Which of the following is NOT a type of convenience product?
Which of the following is NOT a type of convenience product?
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Which advantage of advertising relates to its ability to reach a large audience?
Which advantage of advertising relates to its ability to reach a large audience?
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What characterizes specialty goods?
What characterizes specialty goods?
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Which of the following statements about consumer goods is accurate?
Which of the following statements about consumer goods is accurate?
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When might a company prefer personal selling over advertising?
When might a company prefer personal selling over advertising?
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What is the main reason for the further categorization of convenience goods into staples, impulse goods, and emergency goods?
What is the main reason for the further categorization of convenience goods into staples, impulse goods, and emergency goods?
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What is the main purpose of psychological pricing?
What is the main purpose of psychological pricing?
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Which of the following accurately describes bundle pricing?
Which of the following accurately describes bundle pricing?
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What does a direct distribution channel entail?
What does a direct distribution channel entail?
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What is one role of intermediaries in the distribution process?
What is one role of intermediaries in the distribution process?
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How can promotional pricing stimulate sales?
How can promotional pricing stimulate sales?
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What is true about an indirect distribution channel?
What is true about an indirect distribution channel?
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What is one advantage of using intermediaries in the distribution process?
What is one advantage of using intermediaries in the distribution process?
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What is the primary goal of sales promotion?
What is the primary goal of sales promotion?
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What is the primary purpose of defining objectives for a public relations campaign?
What is the primary purpose of defining objectives for a public relations campaign?
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Which of the following is NOT a common form of direct marketing?
Which of the following is NOT a common form of direct marketing?
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Which sales force structure is best suited for selling a wide range of products to diverse customer types?
Which sales force structure is best suited for selling a wide range of products to diverse customer types?
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What is the main purpose of the "follow-up" step in the selling process?
What is the main purpose of the "follow-up" step in the selling process?
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Which of the following is NOT a step in developing a public relations strategy?
Which of the following is NOT a step in developing a public relations strategy?
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What is a key difference between public relations and sales promotion?
What is a key difference between public relations and sales promotion?
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Flashcards
Tangible Product
Tangible Product
Products that can be physically touched or held, such as mobile phones, cars, and TVs.
Intangible Product
Intangible Product
Products that cannot be physically touched or held, such as software, ideas, and services.
Industrial Goods
Industrial Goods
Goods purchased by businesses to produce other products. These are not directly consumed by individuals.
Consumer Goods
Consumer Goods
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Convenience Goods
Convenience Goods
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Shopping Goods
Shopping Goods
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Specialty Goods
Specialty Goods
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Unsought Goods
Unsought Goods
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Survival Pricing
Survival Pricing
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Product Quality Leadership Pricing
Product Quality Leadership Pricing
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Price Skimming
Price Skimming
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Penetration Pricing
Penetration Pricing
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Cost-Based Pricing
Cost-Based Pricing
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Competition-Based Pricing
Competition-Based Pricing
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Value-Based Pricing
Value-Based Pricing
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Test Marketing
Test Marketing
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Dynamic Pricing
Dynamic Pricing
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Commercialization
Commercialization
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Introductory Pricing
Introductory Pricing
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Fixed Costs
Fixed Costs
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Variable Costs
Variable Costs
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Total Costs
Total Costs
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Price
Price
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Factors Affecting Pricing Decisions
Factors Affecting Pricing Decisions
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Psychological Pricing
Psychological Pricing
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Bundle Pricing
Bundle Pricing
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Promotional Pricing
Promotional Pricing
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Distribution Place, Distribution Channels
Distribution Place, Distribution Channels
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Intermediaries
Intermediaries
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Breaking Bulk
Breaking Bulk
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Intermediary Efficiency
Intermediary Efficiency
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Promotion
Promotion
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Promotion Mix
Promotion Mix
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Advertising
Advertising
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Advantages of Advertising
Advantages of Advertising
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Disadvantages of Advertising
Disadvantages of Advertising
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Personal Selling
Personal Selling
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Benefits of Personal Selling
Benefits of Personal Selling
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Disadvantages of Personal Selling
Disadvantages of Personal Selling
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Closing the Sale
Closing the Sale
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Sales Follow-up
Sales Follow-up
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Territorial Sales Structure
Territorial Sales Structure
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Product Sales Structure
Product Sales Structure
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Customer Sales Structure
Customer Sales Structure
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Complex Sales Structure
Complex Sales Structure
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Sales Promotion
Sales Promotion
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Public Relations
Public Relations
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Study Notes
Marketing Mix - Product
- A product is anything offered to a market for use, consumption, or attention that satisfies a want or need. This includes tangible items, services, ideas, concepts, or a person.
- Products are classified as tangible or intangible.
- Tangible products are physical objects (e.g., mobile phones, cars).
- Intangible products are not physical (e.g., software, ideas, services).
- Products are further categorized as consumer goods or industrial goods.
- Industrial goods are used as raw materials or inputs by businesses to make other products (e.g., wheat for flour).
- Consumer goods are purchased by individuals or households for personal use, not business purposes.
- Consumer goods are classified based on buying habits:
- Convenience goods: Frequently purchased, low effort (e.g., soap, cigarettes). Staples, impulse, and emergency goods are subcategories.
- Shopping goods: Consumers compare alternatives (e.g., household appliances, clothing).
- Specialty goods: Consumers are willing to make a special effort to buy (e.g., luxury cars, designer clothes).
- Unsought goods: Not known or considered by consumers, or not regularly purchased (e.g., life insurance).
Marketing Mix - Product Life Cycle
- Products pass through phases: introduction, growth, maturity, and decline.
- Introduction: Low sales, high prices, selective distribution, and limited profit. Aim is brand awareness.
- Growth: Increasing sales, rising profits, intense distribution, and product differentiation is key.
- Maturity: Price reductions, intense competition, emphasis on maintaining brand loyalty, and declining profits.
- Decline: Cost reduction, harvest strategy, or discontinue the product.
Marketing Mix - New Product Development
- New product development is a growth strategy for businesses.
- It involves several stages:
- Idea generation: brainstorming for new product concepts.
- Idea screening: rejecting unsuitable ideas.
- Concept development and testing: clarifying product details and testing customer reactions.
- Business analysis: evaluating profitability and market potential.
- Product development: creating prototypes and testing tangible options.
- Test marketing: evaluating customer acceptance.
- Commercialization: launching the product in the market.
Marketing Mix - Pricing
-
Setting prices involves knowing the cost, and value of the goods to the customer.
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Types of cost:
- Fixed costs (do not change with production level)
- Variable costs (do change with production level)
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Factors affecting pricing decision:
- Internal factors: marketing objectives, marketing mix strategy, cost, and organizational considerations.
- External factors: market, demand, competition, and environment.
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Pricing objectives: Profit maximization, sales maximization, market share growth, survival.
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Pricing policies: cost-based, competition-based, value-based, dynamic, psychological pricing. Different strategies and models exist.
Marketing Mix - Place (Distribution)
- Place (distribution) is the set of interdependent organizations involved in making a product accessible to consumers.
- Different channels, i.e. direct and indirect channels, exist.
- Distributors like wholesalers and retailers can be part of the distribution chain, adding value to the process.
- Distribution decisions may revolve around location, cost of distribution methods, type of product and strategy.
Marketing Mix - Promotion
- Promotion communicates with the public to influence buying decisions, and coordinate individual promotional methods (Advertising, Personal Selling, Sales Promotion).
- Advertising: Paid, non-personal promotion, with various advantages and disadvantages.
- Personal Selling: Face-to-face communication, designed to build relationships and close deals.
- Advantages include flexibility and relationship building
- Disadvantages include cost and limitations of sales force.
- Sales Promotion: Short-term incentives, aimed at stimulating demand. Includes variety of tactics like discounts, coupons, and special offers.
Marketing Mix - Public Relations
- Building good relations with target publics through publicity and managing unfavorable events.
- Developing a targeted plan, objectives, and desired results.
- Direct marketing, which involves direct communication with consumers to achieve a response and long-term relationship.
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Description
Explore the concept of products within the marketing mix, including classifications like tangible and intangible goods. Learn about consumer and industrial goods along with various types based on buying habits. This quiz will test your understanding of different product categories and their characteristics.