Marketing Mix - Product Overview
46 Questions
0 Views

Choose a study mode

Play Quiz
Study Flashcards
Spaced Repetition
Chat to Lesson

Podcast

Play an AI-generated podcast conversation about this lesson

Questions and Answers

What is the primary purpose of test marketing?

  • To introduce individual elements of a product
  • To validate the whole product concept (correct)
  • To determine pricing strategies
  • To launch the product in the market
  • What is the focus during the commercialization step of product development?

  • Developing the prototype product
  • Setting introductory pricing
  • Finalizing product and marketing plans (correct)
  • Testing the product in the market
  • How are prices typically set during the launch of new products?

  • Through introductory pricing strategies (correct)
  • At the maximum allowable level immediately
  • Using market research exclusively
  • Based on fixed costs alone
  • What are fixed costs?

    <p>Costs that are incurred regardless of production or sales levels (A)</p> Signup and view all the answers

    Which of the following is not an external factor affecting pricing decisions?

    <p>Cost of production (B)</p> Signup and view all the answers

    What pricing objective focuses on increasing sales volume rather than profit margins?

    <p>Sales maximization (D)</p> Signup and view all the answers

    What does total cost consist of?

    <p>Fixed costs plus variable costs (A)</p> Signup and view all the answers

    What is a key consideration in profit maximization pricing strategy?

    <p>Ensuring marginal revenue equals marginal cost (B)</p> Signup and view all the answers

    What pricing strategy involves selling a product at a high initial price to attract early adopters and then lowering it over time?

    <p>Price Skimming (A)</p> Signup and view all the answers

    Which pricing method sets prices primarily based on the costs of production plus a markup?

    <p>Cost-Plus Pricing (D)</p> Signup and view all the answers

    What is the main goal of penetration pricing?

    <p>To quickly gain market share (A)</p> Signup and view all the answers

    Which pricing strategy sets prices based on competitors' offerings?

    <p>Competition-Based Pricing (C)</p> Signup and view all the answers

    What defines value-based pricing?

    <p>Establishing price based on perceived customer value (B)</p> Signup and view all the answers

    Which pricing strategy uses tactics like setting prices that end in 9 or 99?

    <p>Psychological Pricing (A)</p> Signup and view all the answers

    What is dynamic pricing primarily used for?

    <p>To adjust prices based on demand and competitor pricing (D)</p> Signup and view all the answers

    In which situation would a company most likely use price skimming?

    <p>To target a specific niche with high value (C)</p> Signup and view all the answers

    What does promotion primarily aim to achieve?

    <p>Influence consumers toward purchasing a product (A)</p> Signup and view all the answers

    What is the primary distinction between tangible and intangible products?

    <p>Tangible products have a physical form, while intangible products do not. (B)</p> Signup and view all the answers

    Which of the following is NOT a component of the promotion mix?

    <p>Market research (B)</p> Signup and view all the answers

    What is a disadvantage of advertising?

    <p>It allows for one-way communication (D)</p> Signup and view all the answers

    Which type of consumer goods requires minimal effort during the purchase process?

    <p>Convenience goods (B)</p> Signup and view all the answers

    Which category of goods is primarily consumed by businesses to produce other products?

    <p>Industrial goods (B)</p> Signup and view all the answers

    How does personal selling differ from advertising?

    <p>Personal selling involves direct interaction with potential buyers, advertising does not (D)</p> Signup and view all the answers

    What defines shopping goods in comparison to other product categories?

    <p>Consumers actively compare alternatives based on criteria such as price and quality. (D)</p> Signup and view all the answers

    Which of the following statements about advertising is true?

    <p>It is beneficial for standardized products (D)</p> Signup and view all the answers

    What is the primary purpose of personal selling?

    <p>To build customer relationships and close sales (B)</p> Signup and view all the answers

    Which of the following is NOT a type of convenience product?

    <p>Technology gadgets (D)</p> Signup and view all the answers

    Which advantage of advertising relates to its ability to reach a large audience?

    <p>Wider market coverage (A)</p> Signup and view all the answers

    What characterizes specialty goods?

    <p>They are often associated with a specific brand that consumers seek out. (C)</p> Signup and view all the answers

    Which of the following statements about consumer goods is accurate?

    <p>Consumer goods are categorized based on buying habits. (D)</p> Signup and view all the answers

    When might a company prefer personal selling over advertising?

    <p>When products require detailed explanations (D)</p> Signup and view all the answers

    What is the main reason for the further categorization of convenience goods into staples, impulse goods, and emergency goods?

    <p>To demonstrate the different purchasing frequencies and urgency levels. (A)</p> Signup and view all the answers

    What is the main purpose of psychological pricing?

    <p>To make prices seem more affordable (D)</p> Signup and view all the answers

    Which of the following accurately describes bundle pricing?

    <p>Selling multiple products or services together for a lower price (C)</p> Signup and view all the answers

    What does a direct distribution channel entail?

    <p>Selling from the producer straight to the consumer (A)</p> Signup and view all the answers

    What is one role of intermediaries in the distribution process?

    <p>To add efficiency by breaking bulk (C)</p> Signup and view all the answers

    How can promotional pricing stimulate sales?

    <p>By temporarily reducing prices through offers and discounts (C)</p> Signup and view all the answers

    What is true about an indirect distribution channel?

    <p>It uses intermediaries like wholesalers and retailers to reach consumers. (C)</p> Signup and view all the answers

    What is one advantage of using intermediaries in the distribution process?

    <p>They improve goods movement efficiency. (A)</p> Signup and view all the answers

    What is the primary goal of sales promotion?

    <p>To provide incentives for immediate purchase. (D)</p> Signup and view all the answers

    What is the primary purpose of defining objectives for a public relations campaign?

    <p>To measure the success of the campaign. (B)</p> Signup and view all the answers

    Which of the following is NOT a common form of direct marketing?

    <p>Press releases. (D)</p> Signup and view all the answers

    Which sales force structure is best suited for selling a wide range of products to diverse customer types?

    <p>Complex. (B)</p> Signup and view all the answers

    What is the main purpose of the "follow-up" step in the selling process?

    <p>To address customer concerns and ensure satisfaction. (A)</p> Signup and view all the answers

    Which of the following is NOT a step in developing a public relations strategy?

    <p>Identify the campaign's budget. (B)</p> Signup and view all the answers

    What is a key difference between public relations and sales promotion?

    <p>Public relations focuses on building long-term relationships, while sales promotion emphasizes immediate results. (A)</p> Signup and view all the answers

    Flashcards

    Tangible Product

    Products that can be physically touched or held, such as mobile phones, cars, and TVs.

    Intangible Product

    Products that cannot be physically touched or held, such as software, ideas, and services.

    Industrial Goods

    Goods purchased by businesses to produce other products. These are not directly consumed by individuals.

    Consumer Goods

    Goods purchased by individuals for personal use. These are not bought for commercial purposes.

    Signup and view all the flashcards

    Convenience Goods

    Goods bought frequently, with minimal effort and comparison. Examples include cigarettes, soap, and toothpaste.

    Signup and view all the flashcards

    Shopping Goods

    Goods consumers compare carefully based on attributes like price, quality, and model. Examples include household appliances and clothing.

    Signup and view all the flashcards

    Specialty Goods

    Products with unique features that customers are willing to put extra effort into buying. Examples include designer brands or specialty items.

    Signup and view all the flashcards

    Unsought Goods

    Products consumers are unaware of or don't actively seek. They are often purchased due to a sudden need.

    Signup and view all the flashcards

    Survival Pricing

    Setting prices to cover production costs and ensure business survival, especially in competitive markets.

    Signup and view all the flashcards

    Product Quality Leadership Pricing

    Charging higher prices due to superior quality and brand positioning.

    Signup and view all the flashcards

    Price Skimming

    Starting with high prices to capture early adopters, then gradually lowering prices to attract more customers.

    Signup and view all the flashcards

    Penetration Pricing

    Setting low prices to quickly gain market share, often used for new products or entering new markets.

    Signup and view all the flashcards

    Cost-Based Pricing

    Calculating prices based on production costs, labor, and overheads, with a markup for profit.

    Signup and view all the flashcards

    Competition-Based Pricing

    Setting prices based on what competitors are charging, aiming to match, beat, or differentiate.

    Signup and view all the flashcards

    Value-Based Pricing

    Pricing based on the perceived value of the product or service to the customer, ignoring production costs or competitors.

    Signup and view all the flashcards

    Test Marketing

    Introducing a product prototype and its marketing plan to validate the whole concept before launch.

    Signup and view all the flashcards

    Dynamic Pricing

    Adjusting prices in real-time based on demand changes, competitor pricing, or market factors.

    Signup and view all the flashcards

    Commercialization

    The final stage of a product's journey, where it's officially released to the market.

    Signup and view all the flashcards

    Introductory Pricing

    The initial release of a product with a lower price to attract customers.

    Signup and view all the flashcards

    Fixed Costs

    Costs that remain the same regardless of how much is produced or sold.

    Signup and view all the flashcards

    Variable Costs

    Costs that vary depending on the amount of production or sales.

    Signup and view all the flashcards

    Total Costs

    The sum of fixed costs and variable costs.

    Signup and view all the flashcards

    Price

    The amount customers pay for a product or service.

    Signup and view all the flashcards

    Factors Affecting Pricing Decisions

    Factors that influence pricing decisions, divided into internal (company-specific) and external (market-related) factors.

    Signup and view all the flashcards

    Psychological Pricing

    A pricing strategy where products are priced slightly below whole numbers to make them appear more affordable to consumers. For example, $9.99 instead of $10.

    Signup and view all the flashcards

    Bundle Pricing

    Offering a group of products or services together at a discounted price, encouraging customers to buy more and driving higher sales.

    Signup and view all the flashcards

    Promotional Pricing

    Temporary price reductions to increase sales. These can include discounts, coupons, or special offers.

    Signup and view all the flashcards

    Distribution Place, Distribution Channels

    The network of organizations involved in getting goods from the producer to the consumer. It can be direct (producer to consumer) or indirect (producer to intermediaries to consumer).

    Signup and view all the flashcards

    Intermediaries

    Wholesalers or retailers who act as intermediaries in the distribution chain, facilitating product flow to consumers.

    Signup and view all the flashcards

    Breaking Bulk

    Breaking down large quantities of goods into smaller units that are suitable for individual consumers.

    Signup and view all the flashcards

    Intermediary Efficiency

    Intermediaries are more efficient than producers or consumers in performing specific tasks, like storing and moving goods and providing a wider selection of products for consumers.

    Signup and view all the flashcards

    Promotion

    The act of communicating with the public to influence them to buy a product. It involves coordinating methods such as advertising, personal selling, sales promotion, and public relations.

    Signup and view all the flashcards

    Promotion Mix

    A combination of tools used to communicate with customers and promote a product. It includes advertising, personal selling, sales promotion, and public relations.

    Signup and view all the flashcards

    Advertising

    Any paid form of non-personal communication by an identified sponsor to promote ideas, goods, or services. Used for standardized products, large markets, easily communicated features, low-priced products, new products, and independent distribution channels.

    Signup and view all the flashcards

    Advantages of Advertising

    Advantages include building a long-term brand image, generating quick sales, influencing customer decisions, reaching a wide market, and reminding customers about existing brands.

    Signup and view all the flashcards

    Disadvantages of Advertising

    Disadvantages include being impersonal, lacking immediate response, being costly, and potentially being very expressive.

    Signup and view all the flashcards

    Personal Selling

    A personal presentation by a company's sales force to make sales and build relationships with customers. It involves persuasive communication between a sales representative and potential buyers.

    Signup and view all the flashcards

    Benefits of Personal Selling

    Personal selling focuses on building relationships with customers, providing personalized information and customized solutions, and creating trust and loyalty.

    Signup and view all the flashcards

    Disadvantages of Personal Selling

    Personal selling can be time-consuming, high-cost, and requires specific skills and training.

    Signup and view all the flashcards

    Closing the Sale

    The final stage of the sales process, where the salesperson asks the buyer to make a purchase.

    Signup and view all the flashcards

    Sales Follow-up

    Activities aimed at ensuring customer satisfaction and encouraging repeat business. This can include follow-up calls, surveys, or offering additional support.

    Signup and view all the flashcards

    Territorial Sales Structure

    A sales force structure where each salesperson is assigned a specific geographical area to manage and sell products.

    Signup and view all the flashcards

    Product Sales Structure

    A sales force structure organized based on the specific product lines each salesperson handles.

    Signup and view all the flashcards

    Customer Sales Structure

    A sales force structure organized based on different types of customers. Salespeople specialize in serving specific customer segments.

    Signup and view all the flashcards

    Complex Sales Structure

    A combination of territorial, product, and customer-based sales structures. This approach provides flexibility depending on the specific needs of the business.

    Signup and view all the flashcards

    Sales Promotion

    Short-term incentives designed to encourage immediate purchase or sale of a product or service. Examples include discounts, coupons, or contests.

    Signup and view all the flashcards

    Public Relations

    The process of building positive relationships with the public and stakeholders, including media, customers, and investors.

    Signup and view all the flashcards

    Study Notes

    Marketing Mix - Product

    • A product is anything offered to a market for use, consumption, or attention that satisfies a want or need. This includes tangible items, services, ideas, concepts, or a person.
    • Products are classified as tangible or intangible.
      • Tangible products are physical objects (e.g., mobile phones, cars).
      • Intangible products are not physical (e.g., software, ideas, services).
    • Products are further categorized as consumer goods or industrial goods.
      • Industrial goods are used as raw materials or inputs by businesses to make other products (e.g., wheat for flour).
      • Consumer goods are purchased by individuals or households for personal use, not business purposes.
    • Consumer goods are classified based on buying habits:
      • Convenience goods: Frequently purchased, low effort (e.g., soap, cigarettes). Staples, impulse, and emergency goods are subcategories.
      • Shopping goods: Consumers compare alternatives (e.g., household appliances, clothing).
      • Specialty goods: Consumers are willing to make a special effort to buy (e.g., luxury cars, designer clothes).
      • Unsought goods: Not known or considered by consumers, or not regularly purchased (e.g., life insurance).

    Marketing Mix - Product Life Cycle

    • Products pass through phases: introduction, growth, maturity, and decline.
    • Introduction: Low sales, high prices, selective distribution, and limited profit. Aim is brand awareness.
    • Growth: Increasing sales, rising profits, intense distribution, and product differentiation is key.
    • Maturity: Price reductions, intense competition, emphasis on maintaining brand loyalty, and declining profits.
    • Decline: Cost reduction, harvest strategy, or discontinue the product.

    Marketing Mix - New Product Development

    • New product development is a growth strategy for businesses.
    • It involves several stages:
      • Idea generation: brainstorming for new product concepts.
      • Idea screening: rejecting unsuitable ideas.
      • Concept development and testing: clarifying product details and testing customer reactions.
      • Business analysis: evaluating profitability and market potential.
      • Product development: creating prototypes and testing tangible options.
      • Test marketing: evaluating customer acceptance.
      • Commercialization: launching the product in the market.

    Marketing Mix - Pricing

    • Setting prices involves knowing the cost, and value of the goods to the customer.

    • Types of cost:

      • Fixed costs (do not change with production level)
      • Variable costs (do change with production level)
    • Factors affecting pricing decision:

      • Internal factors: marketing objectives, marketing mix strategy, cost, and organizational considerations.
      • External factors: market, demand, competition, and environment.
    • Pricing objectives: Profit maximization, sales maximization, market share growth, survival.

    • Pricing policies: cost-based, competition-based, value-based, dynamic, psychological pricing. Different strategies and models exist.

    Marketing Mix - Place (Distribution)

    • Place (distribution) is the set of interdependent organizations involved in making a product accessible to consumers.
    • Different channels, i.e. direct and indirect channels, exist.
    • Distributors like wholesalers and retailers can be part of the distribution chain, adding value to the process.
    • Distribution decisions may revolve around location, cost of distribution methods, type of product and strategy.

    Marketing Mix - Promotion

    • Promotion communicates with the public to influence buying decisions, and coordinate individual promotional methods (Advertising, Personal Selling, Sales Promotion).
    • Advertising: Paid, non-personal promotion, with various advantages and disadvantages.
    • Personal Selling: Face-to-face communication, designed to build relationships and close deals.
      • Advantages include flexibility and relationship building
      • Disadvantages include cost and limitations of sales force.
    • Sales Promotion: Short-term incentives, aimed at stimulating demand. Includes variety of tactics like discounts, coupons, and special offers.

    Marketing Mix - Public Relations

    • Building good relations with target publics through publicity and managing unfavorable events.
    • Developing a targeted plan, objectives, and desired results.
    • Direct marketing, which involves direct communication with consumers to achieve a response and long-term relationship.

    Studying That Suits You

    Use AI to generate personalized quizzes and flashcards to suit your learning preferences.

    Quiz Team

    Related Documents

    CHAPTER 3- Marketing Mix PDF

    Description

    Explore the concept of products within the marketing mix, including classifications like tangible and intangible goods. Learn about consumer and industrial goods along with various types based on buying habits. This quiz will test your understanding of different product categories and their characteristics.

    More Like This

    Product Classification Quiz
    5 questions

    Product Classification Quiz

    CompatibleErudition avatar
    CompatibleErudition
    Understanding Products and Classifications
    34 questions
    Clasificación de Productos
    48 questions

    Clasificación de Productos

    PeerlessAntigorite9490 avatar
    PeerlessAntigorite9490
    Marketing Operacional: Produtos e Serviços
    30 questions
    Use Quizgecko on...
    Browser
    Browser