Marketing Function Overview

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Questions and Answers

What is the primary responsibility of the marketing function?

  • Selling goods and services to meet consumer needs (correct)
  • Storing products for future sales
  • Identifying financial opportunities
  • Manufacturing products for businesses

Which of the following is NOT one of the traditional components of the marketing mix?

  • Place
  • Promotion
  • Price
  • Production (correct)

What distinguishes commercial services from personal services?

  • Commercial services involve selling tangible products
  • Commercial services target individual consumers directly
  • Commercial services are less regulated than personal services
  • Commercial services help businesses improve their marketing processes (correct)

Which of the following categories does NOT fall under consumer goods?

<p>Industrial goods (D)</p> Signup and view all the answers

Which type of product would include raw materials and machinery?

<p>Industrial goods (C)</p> Signup and view all the answers

Flashcards

Marketing Function

The process of selling goods or services to satisfy customer needs.

Marketing Mix

A combination of factors to sell products effectively.

Product

The goods or services offered to customers.

Personal and Professional Services

Services directly to consumers.

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Commercial Services

Services for businesses.

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Industrial Goods

Used in the production of other goods.

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Consumer Goods

Products directly purchased by consumers.

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Convenience Goods

Frequently bought and readily available goods.

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Shopping Goods

Goods customers compare before purchasing.

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Specialty Goods

Unique goods with highly valued characteristics.

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Study Notes

Marketing Function

  • Marketing ensures goods/services meet consumer needs.
  • Products must be priced and placed correctly, promoted effectively.
  • Marketing identifies consumer wants and needs via research, then provides matching products.
  • Traditional marketing mix includes Product, Price, Place, Promotion.

Product

  • Businesses must offer products that meet customer needs.
  • New and existing products must be updated to meet demands.

Categories of Products & Services

Services

  • Personal & Professional Services: Target end consumers (e.g., hairstylists, doctors).
  • Commercial Services: Support business operations (e.g., transport, insurance, financial services). Often B2B.

Products/Goods

  • Industrial Goods: Used in other goods' production (e.g., raw materials, machinery).
  • Consumer Goods: Purchased by consumers. Further split into categories such as convenience goods, select/shopping goods and specialty goods.

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