Marketing Environment Overview

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Questions and Answers

What differentiates core beliefs from secondary beliefs in society?

  • Core beliefs are more subject to change than secondary beliefs.
  • Core beliefs are persistent and reinforced through various societal institutions. (correct)
  • Core beliefs are primarily influenced by personal experiences.
  • Core beliefs only originate in educational systems.

Which economic environment category consumes most of its own output?

  • Industrial economies
  • Agricultural economies
  • Developed economies
  • Subsistence economies (correct)

What is stagflation characterized by?

  • Low unemployment and high economic stability
  • High inflation and low employment
  • Low inflation and high growth
  • High unemployment and high inflation (correct)

Which category of publics involves employees of an organization?

<p>Internal publics (A)</p> Signup and view all the answers

Which factor directly affects income distribution in a country?

<p>Economic environment (A)</p> Signup and view all the answers

What does the demographic environment study primarily focus on?

<p>Human populations and their characteristics (B)</p> Signup and view all the answers

How can businesses effectively respond to their marketing environment?

<p>By utilizing a S.W.O.T analysis to inform strategies (A)</p> Signup and view all the answers

Which factor is NOT considered a demographic trend affecting markets?

<p>Shifts in technological advancements (A)</p> Signup and view all the answers

How do generational differences impact consumer preferences?

<p>They lead to varying interests based on the period of birth. (C)</p> Signup and view all the answers

What demographic change has contributed to an increase in demand for certain services for women?

<p>The rise of working women (B)</p> Signup and view all the answers

What characterizes a company's strengths in relation to its competitors?

<p>They are factors that help a company stand out positively. (A)</p> Signup and view all the answers

What is the focus of a proactive approach in marketing?

<p>Taking aggressive actions to influence environmental forces. (A)</p> Signup and view all the answers

How do weaknesses impact a company in a competitive landscape?

<p>They present disadvantages that competitors can exploit. (D)</p> Signup and view all the answers

Which of the following best describes marketing intermediaries?

<p>They assist in promoting, selling, and distributing products. (A)</p> Signup and view all the answers

What is true about the analysis of a company's marketing environment?

<p>It evaluates both micro and macro environments to identify opportunities. (C)</p> Signup and view all the answers

What is included in the marketing environment?

<p>Actors and forces outside marketing (B)</p> Signup and view all the answers

Which of the following is part of the microenvironment?

<p>Consumer markets (A)</p> Signup and view all the answers

Which factor is NOT typically considered when selecting suppliers?

<p>Marketing research (C)</p> Signup and view all the answers

What type of market involves individuals or groups buying for personal use?

<p>Consumer markets (D)</p> Signup and view all the answers

What role do publics play in a company's microenvironment?

<p>They can impact a company's activities and objectives. (C)</p> Signup and view all the answers

Which of the following best describes organisational markets?

<p>Markets where organizations purchase goods to resell or incorporate into their offerings. (A)</p> Signup and view all the answers

What is a key consideration when firms choose their competitors?

<p>Gaining strategic advantage by positioning against others. (B)</p> Signup and view all the answers

Which of the following is NOT part of the marketing environment?

<p>Internal company policies (C)</p> Signup and view all the answers

What is a significant challenge related to the natural environment for marketers?

<p>Shortage of raw materials (C)</p> Signup and view all the answers

How can changes in technology negatively affect some companies?

<p>By making older technologies obsolete (D)</p> Signup and view all the answers

Which of the following factors influence the political-legal environment?

<p>Legislation regulating business (A)</p> Signup and view all the answers

What is an effect of the growing number of environmentalists on businesses?

<p>Increased pressure for environmentally friendly practices (C)</p> Signup and view all the answers

How do socio-cultural factors affect consumer behavior?

<p>By shaping values and beliefs related to consumption (C)</p> Signup and view all the answers

What positive change has technology brought to marketing?

<p>Development of new marketing opportunities through social media (A)</p> Signup and view all the answers

What role does government stability play in the political-legal environment?

<p>It can influence laws and regulations affecting business operations. (B)</p> Signup and view all the answers

What must companies do to adapt to changing socio-cultural environments?

<p>Study and understand the culture and customs of the target market (D)</p> Signup and view all the answers

Flashcards

Financial Publics

Groups of people with an interest in a company's activities, often involved in creating public opinion and influencing decision-making.

Internal Publics

A group of people within a company, such as employees, who are directly affected by the organization's actions.

Demography

The study of human populations, including factors like size, density, age, and demographics.

Changing Household Structure

The changing nature of households, including divorce, marriage, children, and single-person households.

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Generational Differences

Variations in consumer preferences and behaviors across different generations, often driven by their unique experiences and values.

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Core Beliefs and Values

Beliefs and values that are deeply ingrained and often passed down from parents to children. They are reinforced by institutions such as schools, churches, businesses, and governments.

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Secondary Beliefs and Values

Beliefs and values that are more flexible and open to change. They reflect a person's views on themselves, other individuals, society, and current trends.

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Economic Environment

The combination of factors that influence a person's ability to spend money, including their income, borrowing power, and how they choose to spend their money.

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Stagflation

A situation where high inflation and high unemployment occur simultaneously.

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S.W.O.T. Analysis

A strategic planning tool that helps organizations identify their strengths, weaknesses, opportunities, and threats.

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SWOT Analysis

Analyzing a company's internal strengths and weaknesses, as well as external opportunities and threats within its market.

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Competitive Advantage

A company's unique advantage over its competitors, often derived from internal strengths.

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Controllable Factors

Factors a company can control, such as its internal strengths and weaknesses.

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Uncontrollable Factors

Factors a company cannot directly control but must adapt to, such as economic trends or competitor actions.

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Marketing Intermediaries

Organizations that assist companies in promoting, selling, and distributing their products to consumers.

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Marketing Environment

The factors outside of a company's control that influence its ability to build and maintain relationships with customers.

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Microenvironment

Actors or forces close to a company that affect its ability to serve its customers. Includes the company itself, customers, suppliers, competitors, and publics.

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Consumer Markets

Individuals or groups purchasing goods or services for personal consumption.

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Organizational Markets

Organizations or individuals purchasing goods or services to use in producing other goods or services.

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International Markets

Buyers in other countries.

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Suppliers

Companies that provide a business with resources needed to operate. They offer raw materials, finished goods, financing, legal advice, marketing intelligence, and more.

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Competitors

Firms offering similar products or services to target customers.

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Publics

Groups that have a vested interest in or impact on a company's activities.

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Natural Environment

The natural resources used by companies, such as cotton for t-shirts or iron for metal products, and the environmental impacts of marketing activities.

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Technological Environment

The forces that create new technologies and drive the development of new products and marketing opportunities. These forces are constantly changing, making the tech environment very dynamic.

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Political-Legal Environment

The laws, government agencies, and pressure groups that regulate and limit what companies can do. It encompasses all legal and regulatory frameworks affecting businesses.

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Socio-Cultural Environment

A set of forces and institutions that shape society's values, perceptions, and behaviors. These forces influence consumer preferences, purchasing habits, and how companies approach marketing.

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Telecommuting

The increasing number of people working from home or remotely. This trend is changing the way companies operate and market their products.

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Green Motivation

Strategies that companies employ to address environmental concerns by incorporating sustainable practices and minimizing their ecological footprint.

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Shortage of Raw Materials

Caused by shortages of essential resources, such as titanium, leading to increased costs or production challenges.

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Increased Legislation and Ethics

The growing impact of legislation, government agency enforcement, and ethical considerations that influence business practices.

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Study Notes

Marketing Environment

  • Marketing environment encompasses actors and forces outside marketing that affect a company's ability to build and maintain customer relationships.
  • This includes factors like advertising and pricing—which are controlled by the company—but also factors like societal tastes and laws—outside the company's control.
  • The environment has two key components: microenvironment and macroenvironment.

Microenvironment

  • Close-knit actors that directly affect a company's ability to serve customers.
  • Includes:
    • The Company: Its internal departments and functions impact its ability to serve customers.
    • Customers:
      • Consumer Markets: Individuals/households consuming goods/services for personal use.
      • Organizational Markets: Companies/institutions purchasing for business use (e.g., reselling or incorporating into other products).
      • International Markets: Buyers from other countries (consumers, producers, resellers, governments).
    • Suppliers: Provide resources for the company's operations.
    • Marketing Intermediaries: Help with promoting, selling, and distributing products. This includes wholesalers, retailers, and agents.
    • Competitors: Other businesses offering similar products or services.
    • Publics: Various groups with an interest in or impact on a company's activities. This includes financial, media, government, citizen-action, and local publics.

Macroenvironment

  • Larger societal forces that affect all actors in the microenvironment.
  • Includes:
    • Demographic: Studies of human populations—includes size, density, location, age, and other statistics; trends include shifts in age and family structure.
    • Economic: Factors that affect consumers' buying power (income distribution, inflation rates).
    • Natural: Natural resources needed as inputs; natural disasters and resource shortage.
    • Technological: Existing & emerging technologies impacting products and marketing.
    • Political-Legal: Governmental laws, regulations, and political ideologies that affect business.
    • Socio-Cultural: Societal values, beliefs, perceptions, and behaviours. Factors in different cultures, or religions and their impact on tastes and preferences.

Responding to the Environment

  • Companies need to adapt strategies to stay relevant.
  • Proactive approach: Taking steps to influence the environment.
  • Reactive approach: Responding to changes in the environment.
  • Companies use tools like SWOT analysis (Strengths, Weaknesses, Opportunities, and Threats) for their analysis.

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