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Questions and Answers
What is the primary purpose of an environmental scan in marketing?
What is the primary purpose of an environmental scan in marketing?
Which of the following elements is NOT part of an environmental scan?
Which of the following elements is NOT part of an environmental scan?
What socio-cultural influence is likely to affect marketing approaches?
What socio-cultural influence is likely to affect marketing approaches?
How do economic environment changes impact consumer behavior?
How do economic environment changes impact consumer behavior?
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Which technological development has become essential for current marketing practices?
Which technological development has become essential for current marketing practices?
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Which of the following is an example of competitive forces in marketing?
Which of the following is an example of competitive forces in marketing?
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In a SWOT analysis, what does the external analysis primarily focus on?
In a SWOT analysis, what does the external analysis primarily focus on?
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What is one of the steps involved in performing an environmental scan?
What is one of the steps involved in performing an environmental scan?
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What is the purpose of conducting an environmental scan?
What is the purpose of conducting an environmental scan?
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How can understanding demographic forces benefit marketing efforts?
How can understanding demographic forces benefit marketing efforts?
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What significant demographic trend is noted in Canada according to the 2016 Census?
What significant demographic trend is noted in Canada according to the 2016 Census?
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What is a critical action to take based on SWOT analysis results?
What is a critical action to take based on SWOT analysis results?
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Government agencies and marketers are particularly focused on which demographic change?
Government agencies and marketers are particularly focused on which demographic change?
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What is the duration that phone numbers remain in the Do Not Call List (DNCL) before needing to be re-registered?
What is the duration that phone numbers remain in the Do Not Call List (DNCL) before needing to be re-registered?
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Which organization provides resources regarding communication devices in Canada?
Which organization provides resources regarding communication devices in Canada?
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The Personal Information Protection and Electronic Documents Act (PIPEDA) primarily deals with which aspect of data management?
The Personal Information Protection and Electronic Documents Act (PIPEDA) primarily deals with which aspect of data management?
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What does Canada’s anti-spam legislation (CASL) aim to protect consumers from?
What does Canada’s anti-spam legislation (CASL) aim to protect consumers from?
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Which law limits federal government departments from collecting personal information unless it relates to their task?
Which law limits federal government departments from collecting personal information unless it relates to their task?
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What does online behavioural advertising primarily track?
What does online behavioural advertising primarily track?
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Which factor is NOT included in an environmental scan?
Which factor is NOT included in an environmental scan?
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What is the role of the Digital Advertising Alliance of Canada (DAAC)?
What is the role of the Digital Advertising Alliance of Canada (DAAC)?
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Which of the following best describes 'demographics'?
Which of the following best describes 'demographics'?
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Which generation is commonly referred to as Baby Boomers?
Which generation is commonly referred to as Baby Boomers?
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Which step is involved in conducting an environmental scan?
Which step is involved in conducting an environmental scan?
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What type of data is classified under socio-cultural factors in an environmental scan?
What type of data is classified under socio-cultural factors in an environmental scan?
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What demographic factor contributed significantly to Canada's population growth between 2018 and 2019?
What demographic factor contributed significantly to Canada's population growth between 2018 and 2019?
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What is the aim of clustering information during the environmental scanning process?
What is the aim of clustering information during the environmental scanning process?
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Which of the following is NOT a significant change in household composition in Canada?
Which of the following is NOT a significant change in household composition in Canada?
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Which of the following is a major component of online behavioural advertising?
Which of the following is a major component of online behavioural advertising?
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What is a major social concern among Canadians regarding food consumption?
What is a major social concern among Canadians regarding food consumption?
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Which of the following best describes the concept of ethical consumption in Canada?
Which of the following best describes the concept of ethical consumption in Canada?
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Which factor primarily impacts consumer behavior during economic downturns?
Which factor primarily impacts consumer behavior during economic downturns?
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In the context of macroeconomic forces, which of the following is NOT a key economic indicator?
In the context of macroeconomic forces, which of the following is NOT a key economic indicator?
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Which technological advancement is noted for potentially replacing existing products?
Which technological advancement is noted for potentially replacing existing products?
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What role does the Competition Bureau play in Canada?
What role does the Competition Bureau play in Canada?
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How are Canadians' attitudes towards gender roles evolving in the marketplace?
How are Canadians' attitudes towards gender roles evolving in the marketplace?
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Which consumer trend is associated with increasing concern over personal health?
Which consumer trend is associated with increasing concern over personal health?
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What is one consequence of the widespread use of the Internet in media consumption?
What is one consequence of the widespread use of the Internet in media consumption?
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What is the primary driving force behind big-city growth in Canada?
What is the primary driving force behind big-city growth in Canada?
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Which type of competition refers to products that compete directly with one another?
Which type of competition refers to products that compete directly with one another?
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Study Notes
The Marketing Environment
- The marketing environment is made up of six environmental forces: Demographic, Regulatory, Socio-cultural, Competitive, Economic, and Technological.
- A changing marketing environment requires a successful marketing program to adapt with these changes and identify new opportunities.
Situation Analysis (SWOT)
- SWOT analysis involves taking stock of an organization’s marketing plans and the external forces and trends affecting it.
- The four elements of SWOT are Strengths, Weaknesses, Opportunities, and Threats.
- SWOT analysis helps to identify a critical factor that would translate into specific marketing actions.
Environmental Scan
- An environmental scan involves continually acquiring information on events occurring outside of an organization to identify opportunities or threats to a business.
- An Environmental scan can be the first step in creating a detailed SWOT analysis.
Demographic Forces
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Aging Population
- Significant growth of the population over the age of 65, with projections indicating continued growth.
- Aging population presents opportunities for businesses in the health care industry, home support services, and personal care items.
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Diverse Generations:
- Major generations include Baby Boomers, Generation X, and Generation Y (Millennials).
- Each generation has different needs and preferences, creating opportunities for targeted marketing strategies.
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Big-City Growth:
- Fastest growing G7 country with a population increase of 1.4% in July 2019.
- Growth is boosted by immigration, with Western Canada experiencing rapid growth.
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Ethnic Diversity:
- Canada is a multicultural country with a growing ethnic diversity.
- 83% of Canada's growth between 2018 and 2019 is due to the arrival of immigrants. This diverse population allows for various marketing opportunities.
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World Markets:
- Canada ranks number 39 in the world for population.
- Opportunities for expanding foreign markets exist.
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Changing Household Composition:
- The dominant household structure is now one-person households.
- Changes are driven by the aging population, economic independence, and increasing separation rates.
- There has been an increase in couples without children, common-law relationships, same-sex couples, and multi-generational families.
Socio-Cultural Factors
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Media
- Widespread use of the internet on multiple devices, social media, and video watching create new marketing opportunities.
- Consumers are using various devices for online shopping, research, and communication.
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Food Consumption:
- Consumers are increasingly concerned about what they eat.
- Focus on freshness, organic options, and local products has increased.
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Attitude and Roles of Men and Women:
- Shifting gender roles and attitudes influence marketing strategies.
- Marketers are moving away from traditional gender norms and avoiding stereotypes.
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Healthy Living:
- Consumer interest in maintaining and improving health is rising.
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Ethical Consumption:
- Consumers are increasingly aware of environmental and social issues.
- They are more likely to recycle, buy used goods, and support companies with ethical practices.
Economic Forces
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Macroeconomic Forces
- Key economic indicators include GDP, inflation, and the unemployment rate.
- Marketers adjust programs to maximize business results in response to economic upswings and downswings.
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Microeconomic Forces
- Focuses on the supply and demand of goods and services as impacted by household and individual purchase decisions.
Technological Forces
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Rapid Technological Advancement:
- Technological advancements impact the pace of change and create new opportunities for businesses.
- Technologies like artificial intelligence, automation, internet of things (IoT), and wearables are changing how consumers interact with products and services.
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Consumer Demand for Seamless Experiences:
- Consumers expect consistent brand interactions across different devices.
- Marketers need to understand consumer behavior online.
Competitive Forces
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Monitoring Competitor Activity:
- Marketers must be aware of competitor activity for products that directly or indirectly compete with their brands.
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Types of Competition:
- Direct competition comes from brands selling the same or similar products.
- Indirect competition involves products or services that are not exactly the same but fulfill a similar need.
Regulatory Forces
- The purpose of regulations is to protect consumers from unethical business practices, set standards of practice, and encourage fair competition.
- Regulatory forces include the Competition Bureau, the Canadian Anti-Fraud Centre (CAFC), Advertising Standards Canada (ASC), Do Not Call List, and others.
- Regulatory bodies shape the marketing industry by setting guidelines and enforcing compliance with ethical business practices.
Steps in an Environmental Scan
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Gather Data and Identify Trends:
- Conduct thorough research to collect information on external events, and trends within the target market and relevant industries.
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Analyze the External Trends:
- Analyze the data gathered to determine the impact of those trends on the business.
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Set Business Objectives:
- Define objectives reflecting the company’s desired outcomes based on the analyzed trends.
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Brainstorm, Evaluate, and Implement Ideas:
- Generate ideas to address the opportunities or threats identified during the analysis and implement them to achieve the company's objectives.
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Description
This quiz covers essential concepts related to the marketing environment, including demographic, regulatory, socio-cultural, competitive, economic, and technological forces. Additionally, it explores SWOT analysis as a vital tool for evaluating organizational marketing plans and understanding external influences. Test your knowledge on how to adapt marketing strategies to changing environments.