Marketing Concepts Overview
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Questions and Answers

Marketing is the process of identifying the goods and services that ______ need and want.

consumers

Businesses develop marketing ______ by conducting research to determine what products and services potential customers think they would like.

strategies

Businesses develop marketing by conducting research to determine what products and services potential customers think they would like to be able to ______.

purchase

Firms promote their products and services through techniques such as ______ and personalized sales.

<p>advertising</p> Signup and view all the answers

Firms that market products for which there is always some demand want to inform potential ______ and motivate them to purchase.

<p>customers</p> Signup and view all the answers

Firms that market products for which there is always some demand face ______ from other firms.

<p>competition</p> Signup and view all the answers

Firms that face competition from other firms often sell ______ similar products.

<p>accounting</p> Signup and view all the answers

Firms that market products and services that buyers will want to see, use or better understand before buying, often rely on ______.

<p>ID</p> Signup and view all the answers

Legal, financial, and ______ services benefit from personalized sales.

<p>business</p> Signup and view all the answers

Flashcards

Need and Want

Plans developed to market goods and services effectively.

Marketing Process

Identifying goods/services and providing them effectively.

Marketing Strategies

Plans devised to promote and sell products/services.

Conducting Research

Gathering information to understand customer preferences.

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Product Promotion

Techniques used to persuade customers to buy products.

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Advertising

Paid public communication to promote products or services.

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Personalized Sales

Unique sales approach focusing on individual buyer needs.

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Target Customers

Specific group of potential buyers for products/services.

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Competitive Advantage

Edge over competitors in providing products/services.

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Market Demand

The total desire for goods or services within a market.

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Goods and Services

Products and activities offered to meet consumer needs.

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Consumer Motivation

Reasons driving customers to make purchases.

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Face-to-Face Selling

Direct interaction between buyer and seller.

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Expensive Products

High-value items that necessitate careful consideration.

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Durable Goods

Long-lasting products that withstand repeated use.

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Household Goods

Everyday items used in homes like food and cleaning supplies.

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Sales Techniques

Methods used to sell products effectively.

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Promotion Techniques

Various methods to advertise and sell products.

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Customer Understanding

Grasping consumer needs and preferences for better marketing.

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Service Marketing

Promotional activities focused on intangible services.

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Study Notes

Marketing Definitions

  • Marketing is identifying goods and services customers need and want, providing them at the right price, place, and time
  • Businesses conduct research to determine what customers want
  • Businesses use various marketing techniques, including personalized sales, to inform and motivate customers

Marketing Methods

  • Techniques like personalized sales used for certain goods (automobiles, electronics, furniture) to build rapport and encourage purchases
  • Businesses advertise products that customers demand (foods, household goods).
  • Businesses often use face-to-face sales for products buyers want to see/use. Ex: expensive or durable goods.

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Description

This quiz explores essential marketing definitions and methods utilized by businesses to fulfill customer needs. It covers various marketing techniques, including personalized sales strategies and advertising approaches tailored to customer demands. Test your understanding of how businesses effectively connect with their consumers.

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