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Questions and Answers
It is important to show customers that they are valued in every interaction.
It is important to show customers that they are valued in every interaction.
True (A)
Networking can only be beneficial for job seekers.
Networking can only be beneficial for job seekers.
False (B)
Responding to compliments from customers is not necessary.
Responding to compliments from customers is not necessary.
False (B)
Every business actually listens to their customers.
Every business actually listens to their customers.
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Customer complaints are never helpful for a business.
Customer complaints are never helpful for a business.
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What relationship marketing technique is highlighted in the text?
What relationship marketing technique is highlighted in the text?
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How should businesses treat their customers according to the text?
How should businesses treat their customers according to the text?
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What can customer complaints potentially be, according to the text?
What can customer complaints potentially be, according to the text?
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Why is it important for businesses to listen to their customers?
Why is it important for businesses to listen to their customers?
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Apart from job seekers, who else can benefit from networking?
Apart from job seekers, who else can benefit from networking?
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