Podcast
Questions and Answers
What is the purpose of the Marketing and Sales Training (MST) Department procedures manual?
What is the purpose of the Marketing and Sales Training (MST) Department procedures manual?
- To outline the general company procedures for all departments
- To ensure the highest level of efficiency and standardization in conducted training (correct)
- To control all documents and records related to the MST Department
- To provide guidelines for personnel management in the MST Department
How are Marketing and Sales Training (MST) Department records stored?
How are Marketing and Sales Training (MST) Department records stored?
- Records are not specified to be stored in any particular manner
- Records are stored in a secure off-site facility
- Records are kept in physical file cabinets within the department
- All records are electronic and saved in SharePoint MST file (correct)
What governs the control of the Marketing and Sales Training Office Procedures Manual?
What governs the control of the Marketing and Sales Training Office Procedures Manual?
- The documented procedure 'Control of PSAA Documents' stipulated in PSAA Quality Manual (correct)
- The Marketing and Sales Training (MST) Department's own set of guidelines
- The Marketing and Sales Training (MST) Department head's discretion
- The general company policy on document control
What is the requirement for Marketing and Sales Training Records according to the text?
What is the requirement for Marketing and Sales Training Records according to the text?
Where are MST Department records retained permanently?
Where are MST Department records retained permanently?
What is the responsibility of administrative staff regarding Instructor Technical Files?
What is the responsibility of administrative staff regarding Instructor Technical Files?
How are electronic training and qualification records handled?
How are electronic training and qualification records handled?
What is the purpose of the Records Inspection form (PSAA/MST/F08)?
What is the purpose of the Records Inspection form (PSAA/MST/F08)?
What is included in an Instructor Technical File?
What is included in an Instructor Technical File?
How often are checks made to ensure the integrity of the record keeping system?
How often are checks made to ensure the integrity of the record keeping system?
Who can access and retrieve MST Department records in MST Share file?
Who can access and retrieve MST Department records in MST Share file?
What is included in the types of records for MST Departments?
What is included in the types of records for MST Departments?
Where are electronic copies of administrative records stored?
Where are electronic copies of administrative records stored?
What is preserved from loss, deterioration, or any unauthorized alteration?
What is preserved from loss, deterioration, or any unauthorized alteration?
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