Podcast
Questions and Answers
What is the purpose of the manual outlined in the text?
What is the purpose of the manual outlined in the text?
- To control all documents and records in the MST Department
- To provide guidelines for efficient use of SharePoint MST file
- To make transparent the procedures for Marketing and Sales Training Department staff (correct)
- To outline the general job duties of the Marketing and Sales Training Department
How are MST Department records stored?
How are MST Department records stored?
- All MST Department records are electronic and saved in SharePoint MST file (correct)
- MST Department records are stored in a separate storage facility
- MST Department records are stored physically in the department's office
- MST Department records are stored in a cloud-based server
What governs the control of the Marketing and Sales Training Office Procedures Manual?
What governs the control of the Marketing and Sales Training Office Procedures Manual?
- The documented procedure 'Control of PSAA Documents' (correct)
- 'Control of Marketing and Sales Training Records'
- 'Control of Documented Information'
- 'Control of PSAA Quality Manual'
What is the primary focus of the manual in relation to training personnel?
What is the primary focus of the manual in relation to training personnel?
Where are only MST Instructors Technical Files retained?
Where are only MST Instructors Technical Files retained?
Who can access and retrieve MST Department records in MST Share file?
Who can access and retrieve MST Department records in MST Share file?
What is the retention period for the hard copy of the Instructor Technical File?
What is the retention period for the hard copy of the Instructor Technical File?
How are MST Department records identified and indexed in MST Share file?
How are MST Department records identified and indexed in MST Share file?
Where are individual trainee or client records stored and retrieved?
Where are individual trainee or client records stored and retrieved?
How often are checks made to ensure the integrity of the record keeping system?
How often are checks made to ensure the integrity of the record keeping system?
Who can retrieve records for MST Departments?
Who can retrieve records for MST Departments?
What is the retention period for electronic copies of all Training records?
What is the retention period for electronic copies of all Training records?
Who is responsible for ensuring the integrity of Instructor Technical Files?
Who is responsible for ensuring the integrity of Instructor Technical Files?
What must administrative staff do before placing hard copies in the Instructor’s Technical file?
What must administrative staff do before placing hard copies in the Instructor’s Technical file?
What will be attached to an instructor’s technical file as per their designation?
What will be attached to an instructor’s technical file as per their designation?
What is the primary purpose of the Marketing and Sales Training (MST) Department procedures manual?
What is the primary purpose of the Marketing and Sales Training (MST) Department procedures manual?
How are Marketing and Sales Training (MST) Department records stored?
How are Marketing and Sales Training (MST) Department records stored?
What governs the control of the Marketing and Sales Training Office Procedures Manual?
What governs the control of the Marketing and Sales Training Office Procedures Manual?
What is the requirement for all Marketing and Sales Training (MST) Department personnel regarding the procedures manual?
What is the requirement for all Marketing and Sales Training (MST) Department personnel regarding the procedures manual?
Where are electronic training and qualification records stored and retrieved?
Where are electronic training and qualification records stored and retrieved?
What is the purpose of the Records Inspection form (PSAA/MST/F08)?
What is the purpose of the Records Inspection form (PSAA/MST/F08)?
How often are checks made to ensure the integrity of the record keeping system?
How often are checks made to ensure the integrity of the record keeping system?
What is the retention period for electronic copies of all Training records?
What is the retention period for electronic copies of all Training records?
Who is responsible for ensuring that every Instructor has a Technical File started?
Who is responsible for ensuring that every Instructor has a Technical File started?
What governs the control of the Marketing and Sales Training Office Procedures Manual?
What governs the control of the Marketing and Sales Training Office Procedures Manual?
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