25 Questions
What is the purpose of the manual outlined in the text?
To make transparent the procedures for Marketing and Sales Training Department staff
How are MST Department records stored?
All MST Department records are electronic and saved in SharePoint MST file
What governs the control of the Marketing and Sales Training Office Procedures Manual?
The documented procedure 'Control of PSAA Documents'
What is the primary focus of the manual in relation to training personnel?
To enable all training personnel to carry out their assigned duties and responsibilities in accordance with PSAA procedures
Where are only MST Instructors Technical Files retained?
Both in hard and electronic copy
Who can access and retrieve MST Department records in MST Share file?
Only the Director and Manager MST Department
What is the retention period for the hard copy of the Instructor Technical File?
While the Instructor is employed and for a minimum of 2 years thereafter
How are MST Department records identified and indexed in MST Share file?
Alphabetically using specific codes
Where are individual trainee or client records stored and retrieved?
Electronically
How often are checks made to ensure the integrity of the record keeping system?
Every 180 days
Who can retrieve records for MST Departments?
Director, Department Manager, and authorized staff
What is the retention period for electronic copies of all Training records?
Permanently saved in MST Share file
Who is responsible for ensuring the integrity of Instructor Technical Files?
The respective Training department Manager
What must administrative staff do before placing hard copies in the Instructor’s Technical file?
Scan all required documents to MST Share file
What will be attached to an instructor’s technical file as per their designation?
A list of required documents based on their designation
What is the primary purpose of the Marketing and Sales Training (MST) Department procedures manual?
To ensure the highest level of efficiency and standardization in conducted training
How are Marketing and Sales Training (MST) Department records stored?
All records are electronic and saved in SharePoint MST file
What governs the control of the Marketing and Sales Training Office Procedures Manual?
Documented procedure 'Control of PSAA Documents' as stipulated in PSAA Quality Manual
What is the requirement for all Marketing and Sales Training (MST) Department personnel regarding the procedures manual?
All MST Department personnel must be familiar with, use, comply, and implement this procedures manual
Where are electronic training and qualification records stored and retrieved?
MST Share file
What is the purpose of the Records Inspection form (PSAA/MST/F08)?
To conduct an audit on Instructor Technical Files
How often are checks made to ensure the integrity of the record keeping system?
Every 180 days
What is the retention period for electronic copies of all Training records?
Permanently saved in MST Share file
Who is responsible for ensuring that every Instructor has a Technical File started?
Training department Manager
What governs the control of the Marketing and Sales Training Office Procedures Manual?
Training department Manager
This quiz covers the procedures outlined in the Marketing and Sales Training (MST) Department manual, aiming to ensure efficiency, standardization, and adherence to PSAA procedures. It tests knowledge of guidelines for training personnel and their duties.
Make Your Own Quizzes and Flashcards
Convert your notes into interactive study material.
Get started for free
