Manufacturing vs. Service Organizations

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BenevolentAlpenhorn
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10 Questions

What is the relationship between every aspect of business and operations?

Every aspect of business is affected by operations

Which type of model looks less like their real-life counterparts?

Schematic Models

What is a common feature of models used in decision making?

They omit unimportant details of the real-life system

How do most operations decisions impact costs or profits?

They have significant impact on costs or profits

Which service job is NOT closely related to operations according to the text?

Information services

What is a key characteristic of models used in decision-making?

They require users to quantify information.

Which principle guides ethical conduct by focusing on the overall good outweighing harm in an organization?

Utilitarian Principle

What is the main advantage of using models in decision-making according to the information provided?

They enable managers to analyze 'What if?' questions.

Which decision-making approach seeks to obtain a mathematically optimal solution as mentioned in the text?

Linear programming

What role do codes of ethics play in organizations based on the information provided?

Codes of ethics guide employees' or members' conduct.

Learn about the key differences between manufacturing and service organizations, including the focus on goods versus acts, degree of customer contact, and variability in services.

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