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Questions and Answers
What is the process in which organizations learn?
What is the process in which organizations learn?
- Trial and error without feedback
- Data collection only
- Firm-wide efforts to collect, store, distribute, and apply digital content
- Collective and individual experience of applying knowledge to solve problems (correct)
What is the purpose of knowledge management systems?
What is the purpose of knowledge management systems?
- To distribute digital content only
- To collect data only
- To create, store, transfer, and apply knowledge (correct)
- To change patterns of management decision making
What does the knowledge management value chain involve?
What does the knowledge management value chain involve?
- Storing data without adding value
- Collecting raw data without transformation
- Distributing information without adding value
- Adding value to raw data and information as they are transformed into usable knowledge (correct)
What are the three major types of knowledge management systems?
What are the three major types of knowledge management systems?
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What is involved in transforming information into knowledge?
What is involved in transforming information into knowledge?
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Study Notes
Organizational Learning
- Organizational learning is the process by which organizations adapt to changing environments, innovate, and improve performance by acquiring, sharing, and utilizing knowledge and information.
Knowledge Management Systems
- The purpose of knowledge management systems is to facilitate the creation, sharing, and utilization of knowledge within an organization to enhance innovation, competitiveness, and performance.
Knowledge Management Value Chain
- The knowledge management value chain involves four stages: • Knowledge creation and acquisition • Knowledge organization and storage • Knowledge dissemination and sharing • Knowledge application and utilization
Types of Knowledge Management Systems
- There are three major types of knowledge management systems: • Codification systems (focus on collecting, organizing, and reusing knowledge) • Personalization systems (focus on facilitating the sharing of expertise and knowledge among individuals) • Hybrid systems (combine codification and personalization approaches)
Transforming Information into Knowledge
- Transforming information into knowledge involves adding value to raw data by providing context, relevance, and meaning, making it possible for individuals to take informed decisions and actions.
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