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Questions and Answers
What is one of the primary responsibilities of a manager in a human resources context?
What is one of the primary responsibilities of a manager in a human resources context?
Which function is NOT one of the five basic functions of management?
Which function is NOT one of the five basic functions of management?
What is involved in the staffing function of management?
What is involved in the staffing function of management?
Why is knowledge of HRM important for managers?
Why is knowledge of HRM important for managers?
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Which activity is part of a manager's responsibility related to employee training?
Which activity is part of a manager's responsibility related to employee training?
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What does the organizing function of management primarily involve?
What does the organizing function of management primarily involve?
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Which of the following is a duty associated with conducting job analyses?
Which of the following is a duty associated with conducting job analyses?
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How can managers effectively build employee relations?
How can managers effectively build employee relations?
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What is the primary purpose of staffing within an organization?
What is the primary purpose of staffing within an organization?
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Which factor can lead to high turnover in a company?
Which factor can lead to high turnover in a company?
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What is a consequence of ineffective leading in an organization?
What is a consequence of ineffective leading in an organization?
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What is one of the roles of controlling in management?
What is one of the roles of controlling in management?
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Which action could lead to unfair labor practices in an organization?
Which action could lead to unfair labor practices in an organization?
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What is a potential result of not properly training employees?
What is a potential result of not properly training employees?
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What does the process of leading include?
What does the process of leading include?
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In the context of management, what is an essential goal of improving profits and performance?
In the context of management, what is an essential goal of improving profits and performance?
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What is the primary role of HR managers in organizations?
What is the primary role of HR managers in organizations?
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What type of training might HR design for new employees?
What type of training might HR design for new employees?
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What is one major trend in human resource management?
What is one major trend in human resource management?
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What do centralized HR units typically provide?
What do centralized HR units typically provide?
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How has the U.S. workforce changed in recent years according to the trends mentioned?
How has the U.S. workforce changed in recent years according to the trends mentioned?
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What is a characteristic of on-demand workers in companies like Uber and Upwork?
What is a characteristic of on-demand workers in companies like Uber and Upwork?
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Which of the following best describes the function of line managers?
Which of the following best describes the function of line managers?
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What is the aim of creating centralized service arrangements in HR?
What is the aim of creating centralized service arrangements in HR?
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What is a key characteristic of L.L.Bean's hiring process?
What is a key characteristic of L.L.Bean's hiring process?
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What does adding value in human resource management aim to achieve?
What does adding value in human resource management aim to achieve?
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How does L.L.Bean support employee engagement?
How does L.L.Bean support employee engagement?
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Which of the following best describes sustainable efforts in human resource management?
Which of the following best describes sustainable efforts in human resource management?
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What is one method L.L.Bean uses to enhance its human resource service delivery?
What is one method L.L.Bean uses to enhance its human resource service delivery?
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Which benefit does L.L.Bean offer to support their outdoor-loving employees?
Which benefit does L.L.Bean offer to support their outdoor-loving employees?
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What is an essential role of the HR manager in performance improvement?
What is an essential role of the HR manager in performance improvement?
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What type of environment does L.L.Bean strive to create for its employees?
What type of environment does L.L.Bean strive to create for its employees?
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What is a key factor in delivering financial performance alongside human sustainability?
What is a key factor in delivering financial performance alongside human sustainability?
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How does employee engagement affect company performance?
How does employee engagement affect company performance?
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Which of the following best defines employee engagement?
Which of the following best defines employee engagement?
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Which functional area focuses on acquiring the right talent for the organization?
Which functional area focuses on acquiring the right talent for the organization?
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What role does the HR manager play in strategic results lever?
What role does the HR manager play in strategic results lever?
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What characteristic describes an effective communicator in HR management?
What characteristic describes an effective communicator in HR management?
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Which principle dictates ethics in human resource management?
Which principle dictates ethics in human resource management?
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Which of the following is NOT included in the functional areas of HR?
Which of the following is NOT included in the functional areas of HR?
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Study Notes
Managing Human Resources
- Organization - a group with formally assigned roles working towards a common goal. Organizations have structures with varying positions.
- Manager - responsible for achieving organizational goals by managing personnel. Managers employ five core functions: planning, organizing, staffing, leading, and controlling.
- Planning - setting goals, standards, rules, procedures, plans, and forecasts. Includes establishing a clear mission and vision.
- Organizing - assigning tasks, creating departments, delegating authority, establishing communication channels, and coordinating the work of subordinates.
- Staffing - determining hiring needs, recruiting candidates, selecting employees, evaluating performance, compensating employees, and conducting employee training and development.
- Leading - motivating and directing employees to complete tasks while maintaining morale.
- Controlling - setting performance standards, monitoring actual performance, and taking corrective action when necessary.
- Line Managers - directly supervise subordinates, responsible for completing organizational tasks.
- Department Chairs - manage advisory or support departments, such as purchasing and human resource management (HRM).
- HR Managers - assist and advise line managers in recruitment, hiring, compensation, and other HR matters.
HRM is Important for Managers
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Avoiding Personnel Mistakes:
- Hiring the wrong person.
- Facing high employee turnover.
- Experiencing legal consequences due to discriminatory actions.
- Employee injuries due to unsafe practices.
- Reduced department effectiveness due to lack of training.
- Committing unfair labor practices.
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Improving Profits and Performance:
- Ensures results by leveraging human resources effectively.
- Fosters employee engagement leading to improved productivity.
New Approaches to Organizing HR
- Many companies "reengineer" their HR processes by leveraging online and social media platforms for recruiting.
- Adoption of "shared services" arrangements involves centralized HR teams supporting all departments with specialized HR support, facilitating efficient use of HR resources.
Trends in Jobs People Do
- Shift from Manufacturing to Service: Two-thirds of the U.S. workforce is now involved in producing and delivering services, not products.
- On-Demand Workers: Platforms like Uber and Upwork utilize independent contractors, highlighting a trend of flexible and gig-based work.
HR and Adding Value
- Adding Value: HR departments aim to improve the firm and its employees demonstrably through strategic actions.
- Value Creation: Achieving measurable improvements through process optimization, aligning HR strategies with company goals, and fostering employee engagement.
Sustainability and Human Resource Management
- Sustainable Efforts: Companies strive for sustainability, encompassing financial performance, environmental responsibility, and social impact.
- Achieving Sustainability: Balancing financial profitability with social responsibility (employee well-being and diversity) and environmental consciousness ("green" initiatives).
Employee Engagement and Human Resource Management
- Employee Engagement: A state of psychological involvement, connection, and commitment to work tasks and goals.
- Benefits of Engagement: Highly engaged employees experience a strong sense of belonging and are more likely to perform at their best.
- Positive Impact: Companies with highly engaged employees enjoy a significant boost in revenue per employee.
Ethics and Human Resource Management
- Ethics: The principles guiding individual and group conduct, shaping decision-making and behavior.
- HR and Ethics: HR departments play a crucial role in upholding ethical standards within the organization.
The New Human Resource Manager
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Key Competencies:
- Business Acumen - understanding financial statements and business indicators.
- Strategic Thinking - aligning HR with company goals.
- Change Management - adapting to shifting needs.
- Relationship Management - collaborating with stakeholders.
- Communication - clear and effective communication.
- Global and Cultural Effectiveness - recognizing and respecting diverse viewpoints.
- Leadership - inspiring and motivating others.
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Functional Expertise: HR managers must possess knowledge of the functional areas, including:
- HR Strategic Planning
- Talent Acquisition
- Employee Engagement and Retention
- Learning & Development
- Total Rewards
- Structure of the HR Function
- Other specialized areas, such as compensation and benefits.
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Description
Test your understanding of key human resource management concepts such as planning, organizing, staffing, leading, and controlling. This quiz will cover the essential roles of managers in achieving organizational goals and the structure of organizations. Challenge yourself to apply these principles effectively.
