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Questions and Answers
The Sarbanes-Oxley Act is categorized as which type of force of change?
The Sarbanes-Oxley Act is categorized as which type of force of change?
What type of change was prompted by a competitor lowering its prices in New Ideas, Inc.'s manufacturing process?
What type of change was prompted by a competitor lowering its prices in New Ideas, Inc.'s manufacturing process?
Snyder's changing strategies from innovation to efficiency to customer responsiveness exemplify which type of force of change?
Snyder's changing strategies from innovation to efficiency to customer responsiveness exemplify which type of force of change?
Which type of force of change is at play when employees express concerns about their bonus checks?
Which type of force of change is at play when employees express concerns about their bonus checks?
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Falling interest rates are categorized under which type of external force?
Falling interest rates are categorized under which type of external force?
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Increasing employment of women and minorities requires managers to consider which change factor?
Increasing employment of women and minorities requires managers to consider which change factor?
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What external force might lead to a shift in company strategy if consumer preferences suddenly change?
What external force might lead to a shift in company strategy if consumer preferences suddenly change?
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An organization's management must adapt due to new regulatory requirements imposed by the government. This illustrates which force of change?
An organization's management must adapt due to new regulatory requirements imposed by the government. This illustrates which force of change?
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What type of organizational development technique did Lemuel request to improve team productivity?
What type of organizational development technique did Lemuel request to improve team productivity?
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Which technique focuses on altering the perceptions work groups have of each other?
Which technique focuses on altering the perceptions work groups have of each other?
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What feeling contributes to an individual's resistance to change?
What feeling contributes to an individual's resistance to change?
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Why did Joshua's employees resist cross-training despite its potential benefits?
Why did Joshua's employees resist cross-training despite its potential benefits?
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What is a potential reason for Shelly's resistance to the proposed cross-training?
What is a potential reason for Shelly's resistance to the proposed cross-training?
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Which method would best address changing group perceptions towards one another?
Which method would best address changing group perceptions towards one another?
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What kind of resistance is typically associated with uncertainty about the impact of changes?
What kind of resistance is typically associated with uncertainty about the impact of changes?
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Which factor is least likely to contribute to resistance against organizational change?
Which factor is least likely to contribute to resistance against organizational change?
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What is a common concern employees may have that contributes to resistance to change?
What is a common concern employees may have that contributes to resistance to change?
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Which of the following is an example of a psychological symptom of stress?
Which of the following is an example of a psychological symptom of stress?
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Which technique for reducing resistance to change focuses on addressing misinformation?
Which technique for reducing resistance to change focuses on addressing misinformation?
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Changes in eating habits are categorized as which type of symptom of stress?
Changes in eating habits are categorized as which type of symptom of stress?
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To effectively manage employee fear regarding new equipment, which action should Fred take?
To effectively manage employee fear regarding new equipment, which action should Fred take?
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What approach involves allowing affected individuals to take part in decision-making about changes?
What approach involves allowing affected individuals to take part in decision-making about changes?
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Which strategy is effective in reducing employee stress according to management principles?
Which strategy is effective in reducing employee stress according to management principles?
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Which technique for reducing resistance includes providing counseling or skill training to employees?
Which technique for reducing resistance includes providing counseling or skill training to employees?
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What type of program do managers offer to employees who want to discuss their problems?
What type of program do managers offer to employees who want to discuss their problems?
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What does the technique of negotiation aim to achieve in the context of change management?
What does the technique of negotiation aim to achieve in the context of change management?
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Which program helps employees prioritize their personal lives effectively?
Which program helps employees prioritize their personal lives effectively?
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How can managers successfully facilitate change within an organization?
How can managers successfully facilitate change within an organization?
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Which of the following methods can be considered manipulative in managing change?
Which of the following methods can be considered manipulative in managing change?
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In order to effectively manage change, managers should:
In order to effectively manage change, managers should:
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What does coercion refer to in the context of managing resistance to change?
What does coercion refer to in the context of managing resistance to change?
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Which of the following is NOT a symptom of stress?
Which of the following is NOT a symptom of stress?
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Which method is primarily used to manage resistance to change?
Which method is primarily used to manage resistance to change?
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Which strategy involves altering perceptions to make changes seem more appealing?
Which strategy involves altering perceptions to make changes seem more appealing?
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What condition can spur a cultural change within an organization?
What condition can spur a cultural change within an organization?
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What is the main objective of the unfreezing step in Lewin's change process?
What is the main objective of the unfreezing step in Lewin's change process?
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Cultural change is least likely to occur when:
Cultural change is least likely to occur when:
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Which term best describes the force that pressures recreational vehicle manufacturers to produce lighter units?
Which term best describes the force that pressures recreational vehicle manufacturers to produce lighter units?
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Which strategy is effective for managing cultural change?
Which strategy is effective for managing cultural change?
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In Lewin's change model, what does the refreezing phase aim to achieve?
In Lewin's change model, what does the refreezing phase aim to achieve?
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What describes the negative reaction to excessive pressure and constraints?
What describes the negative reaction to excessive pressure and constraints?
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What could hinder a person's ability to act as they wish?
What could hinder a person's ability to act as they wish?
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The statement, 'If it's not one thing, it's another...' illustrates which metaphor about change?
The statement, 'If it's not one thing, it's another...' illustrates which metaphor about change?
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Which aspect can facilitate the implementation of significant change in an organization?
Which aspect can facilitate the implementation of significant change in an organization?
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Increasing driving forces in a change scenario is synonymous with which process in Lewin's model?
Increasing driving forces in a change scenario is synonymous with which process in Lewin's model?
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What does the term 'restraining force' refer to in the context of organizational change?
What does the term 'restraining force' refer to in the context of organizational change?
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What would represent a change in the organizational structure during the changing phase?
What would represent a change in the organizational structure during the changing phase?
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In New Ideas, Inc., what aspect of their operations is influenced by strong competition?
In New Ideas, Inc., what aspect of their operations is influenced by strong competition?
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Study Notes
Managing Change and Innovation
- Several forces drive change, including internal, technological, external, and organizational strategy changes. Sarbanes-Oxley Act exemplifies an external force of change.
- Technological advancements in manufacturing, like New Idea, Inc.'s, can be prompted by a competitor's price reduction, an external force.
- Changes in organizational strategies, such as customer responsiveness as seen in Snyder's strategy, are considered an internal force.
- Employee concerns about bonus checks represent an internal force of change.
- Falling interest rates are an example of an economic external force.
- Increasing female and minority employment necessitates attention to workforce changes.
- Labor strikes are an example of an internal change factor related to employee attitudes.
- The two primary views of the change process are calm waters and white-water rapids.
- The calm waters metaphor depicts expected and continual change.
- The white-water rapids metaphor depicts dynamic and unexpected change.
- Lewin's three-step process aligns with the calm waters metaphor.
- Stages in the change process include unfreezing, changing, and refreezing.
- Increasing driver forces is a key part of unfreezing in the change process.
- The objective of refreezing is to stabilize the new situation.
- Fuel price increases can pressure manufacturers to produce lighter vehicles an example of an economic force.
- The white-water rapids metaphor is indicated by frequent changes in new ideas, technology and competition.
- Organizational change encompasses alterations in people, structure, or technology.
- Removing management layers and increasing spans of control are structural changes.
- Installing new equipment is considered a technological change.
- Individuals who manage change in organizations are called change agents.
- Outside consultants are more inclined to initiate drastic organizational changes compared to insiders.
- Structural changes involve changes within departmental responsibilities.
- Enhancing productivity through increased worker authority, combined with formalization, is a structural change.
- Changes in work processes, methods, and equipment are considered technological changes.
- Utilizing instant inventory scanners in supermarkets is a technological change.
- Organizational development emphasizes interpersonal and work relationships in managing change initiatives.
- Factors related to stress for employees include work conditions, job design, role demands, and interpersonal demands.
- Stress manifests as physical and psychological symptoms, including metabolism changes and irritability.
- Programs supporting employees through stress include employee counseling, time management, and wellness programs.
- Strategies for successfully managing change involve active employee participation, enabling role clarity, recognizing potential concerns, and adapting solutions to meet the needs of employees.
- Favorable conditions for cultural change include the occurrence of a dramatic crisis or change in leadership.
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Description
Explore the dynamics of change within organizations through various forces including internal, technological, and external drivers. This quiz delves into concepts such as the Sarbanes-Oxley Act and organizational strategies. Understand the metaphors of calm waters and white-water rapids in the context of change processes.
