Chapter 11: Organizational Innovation and Change Management
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Questions and Answers

What is the primary driver of organizational innovation?

  • Outside forces only
  • Managers only
  • Self-disruption
  • Outside forces and managers (correct)
  • What is the goal of many global companies?

  • To focus on exploitation only
  • To become ambidextrous
  • To achieve disruptive innovation (correct)
  • To be disrupted by start-ups
  • What is the purpose of self-disruption in companies?

  • To encourage creativity and risk-taking
  • To preempt being disrupted by other companies or start-ups (correct)
  • To focus on exploitation only
  • To develop new products for emerging markets
  • What is the ambidextrous approach in innovation?

    <p>Incorporating structures and processes for both creativity and implementation</p> Signup and view all the answers

    What is the primary focus of exploration in innovation?

    <p>Encouraging creativity, risk-taking, and experimentation</p> Signup and view all the answers

    What is the goal of reverse innovation?

    <p>To create innovative products for emerging markets and then adapt them for developed markets</p> Signup and view all the answers

    What is the primary goal of a realistic job preview?

    <p>To provide applicants with a realistic understanding of the job and organization</p> Signup and view all the answers

    What is the term for the generation of novel ideas that might meet perceived needs or respond to opportunities for the organization?

    <p>Discovery creativity</p> Signup and view all the answers

    What is the purpose of an idea incubator in an organization?

    <p>To provide a safe harbor for employees to generate and develop ideas</p> Signup and view all the answers

    What is the term for the process of buying start-up companies to acquire new ideas and technologies?

    <p>Innovation by acquisition</p> Signup and view all the answers

    What type of interview questions ask applicants to describe how they have performed a particular task or handled a specific problem?

    <p>Behavioral questions</p> Signup and view all the answers

    What is the primary purpose of a structured interview?

    <p>To provide a standardized way of comparing applicants</p> Signup and view all the answers

    Study Notes

    Organizational Innovation

    • Creation of a new idea, solution, or behavior by an organization
    • Causes of change: outside forces, managers
    • Disruptive innovation: innovations that start small and replace existing products or services
    • Ambidextrous approach: combining creative and systematic implementation of innovations

    Types of Innovation

    • Reverse innovation: creating low-cost products for emerging markets and repackaging them for developed countries
    • Product innovation: a change in an organization's product or service outputs
    • Process innovation: a change in an organization's production processes
    • Technology change: a change in an organization's production process

    Innovation Strategies

    • Discovery Creativity: generating novel ideas that meet perceived needs or respond to opportunities
    • Bottom-up approach: encouraging idea flow from lower levels
    • Internal contests: encouraging idea generation
    • Idea incubators: providing a safe space for idea development without interference
    • Horizontal collaboration and open innovation: involving customers, partners, and external sources
    • Crowdsourcing: obtaining information from a large group of people
    • Innovation by acquisition: buying start-up companies

    Innovative Roles and Structures

    • Idea champions: people who support and promote productive change
    • New venture teams: separate units responsible for developing and initiating major innovations
    • Skunkworks: autonomous, secretive groups focused on breakthrough ideas
    • New venture funds: financing for new ventures

    Recruiting and Hiring

    • Recruiting: defining characteristics of applicants for selection
    • Realistic job preview (RJP): providing applicants with accurate information about the job and organization
    • Selection: assessing applicants to determine fit between job and applicant
    • Application form: collecting information about applicant's education, experience, and background
    • Structured interview: standardized questions for easy comparison
    • Behavioral questions: asking about past experiences and behaviors
    • Situational questions: asking about hypothetical scenarios

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    Test your understanding of organizational innovation, including the causes of change, disruptive innovation, and self-disruption strategies used by companies. Learn how companies innovate and adapt to new ideas and solutions.

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