Chapter 11: Organizational Innovation and Change Management

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Questions and Answers

What is the primary driver of organizational innovation?

  • Outside forces only
  • Managers only
  • Self-disruption
  • Outside forces and managers (correct)

What is the goal of many global companies?

  • To focus on exploitation only
  • To become ambidextrous
  • To achieve disruptive innovation (correct)
  • To be disrupted by start-ups

What is the purpose of self-disruption in companies?

  • To encourage creativity and risk-taking
  • To preempt being disrupted by other companies or start-ups (correct)
  • To focus on exploitation only
  • To develop new products for emerging markets

What is the ambidextrous approach in innovation?

<p>Incorporating structures and processes for both creativity and implementation (B)</p> Signup and view all the answers

What is the primary focus of exploration in innovation?

<p>Encouraging creativity, risk-taking, and experimentation (B)</p> Signup and view all the answers

What is the goal of reverse innovation?

<p>To create innovative products for emerging markets and then adapt them for developed markets (A)</p> Signup and view all the answers

What is the primary goal of a realistic job preview?

<p>To provide applicants with a realistic understanding of the job and organization (C)</p> Signup and view all the answers

What is the term for the generation of novel ideas that might meet perceived needs or respond to opportunities for the organization?

<p>Discovery creativity (C)</p> Signup and view all the answers

What is the purpose of an idea incubator in an organization?

<p>To provide a safe harbor for employees to generate and develop ideas (A)</p> Signup and view all the answers

What is the term for the process of buying start-up companies to acquire new ideas and technologies?

<p>Innovation by acquisition (A)</p> Signup and view all the answers

What type of interview questions ask applicants to describe how they have performed a particular task or handled a specific problem?

<p>Behavioral questions (A)</p> Signup and view all the answers

What is the primary purpose of a structured interview?

<p>To provide a standardized way of comparing applicants (A)</p> Signup and view all the answers

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Study Notes

Organizational Innovation

  • Creation of a new idea, solution, or behavior by an organization
  • Causes of change: outside forces, managers
  • Disruptive innovation: innovations that start small and replace existing products or services
  • Ambidextrous approach: combining creative and systematic implementation of innovations

Types of Innovation

  • Reverse innovation: creating low-cost products for emerging markets and repackaging them for developed countries
  • Product innovation: a change in an organization's product or service outputs
  • Process innovation: a change in an organization's production processes
  • Technology change: a change in an organization's production process

Innovation Strategies

  • Discovery Creativity: generating novel ideas that meet perceived needs or respond to opportunities
  • Bottom-up approach: encouraging idea flow from lower levels
  • Internal contests: encouraging idea generation
  • Idea incubators: providing a safe space for idea development without interference
  • Horizontal collaboration and open innovation: involving customers, partners, and external sources
  • Crowdsourcing: obtaining information from a large group of people
  • Innovation by acquisition: buying start-up companies

Innovative Roles and Structures

  • Idea champions: people who support and promote productive change
  • New venture teams: separate units responsible for developing and initiating major innovations
  • Skunkworks: autonomous, secretive groups focused on breakthrough ideas
  • New venture funds: financing for new ventures

Recruiting and Hiring

  • Recruiting: defining characteristics of applicants for selection
  • Realistic job preview (RJP): providing applicants with accurate information about the job and organization
  • Selection: assessing applicants to determine fit between job and applicant
  • Application form: collecting information about applicant's education, experience, and background
  • Structured interview: standardized questions for easy comparison
  • Behavioral questions: asking about past experiences and behaviors
  • Situational questions: asking about hypothetical scenarios

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