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Managing and Cancelling Appointments

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Questions and Answers

I would like to make an ______ with you: J'aimerais prendre RV avec...

appointment

I'm afraid he/she is not available on ______: Je crains qu'il/elle ne soit pas disponible jeudi.

Thursday. Attention à bien utiliser "on" avant le jour de la semaine.

Let me check his/her ______: Laissez-moi consulter son agenda.

diary

His/her diary is ______: Son agenda est complet.

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I'm calling to ______ Mrs Roberts's appointment: J'appelle pour confirmer le rendez-vous de Mme Roberts.

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I'm afraid I will have to ______ our appointment: Je vais devoir reporter notre RV.

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What date would you ______?: Quelle date préférez-vous?

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Sorry, could we ______ Ms Roberts's appointment?: Pardon, pourrions-nous annuler le RV de Mme Roberts?

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Study Notes

Managing Appointments

Making Appointments: Expressing a desire to schedule an appointment with someone. Checking someone's schedule to determine availability.
Unavailability: Confirming someone is unavailable on a certain date or time. Explaining that a person has a busy schedule.
Alternative Times: Suggesting alternative times for appointments, such as a specific time on a specific day.
Confirming Appointments: Confirming date and time for the appointment.

Cancelling Appointments

Cancelling Appointments: Explaining reasons for cancelling an appointment. (e.g., inability to make it, unforeseen circumstances).
Apologising for Cancellations: Expressing regret for cancelling an appointment.

Rescheduling Appointments

Rescheduling Appointments: Suggesting ways to change the appointment time or date.
Alternative Dates: Discussing another date or time that might work.
Availability: Checking for availability on a proposed alternative date.

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Description

This quiz covers essential skills for managing appointments, including making, cancelling, and rescheduling them. It focuses on how to communicate effectively about availability, confirming appointments, and expressing regret when cancelling. Enhance your communication skills in professional settings through this comprehensive quiz.