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What is the role of a CRM (Customer Relationship Management) system in appointment setting?
What is the role of a CRM (Customer Relationship Management) system in appointment setting?
- To provide product/service training
- To generate leads
- To store and manage contact information for potential clients (correct)
- To conduct sales presentations
If a prospect says 'Do Not Call', what should you do?
If a prospect says 'Do Not Call', what should you do?
- Ask for a more suitable time to talk and confirm the reschedule
- Hang up and call back later pretending to be disconnected
- Persevere and continue the sales pitch
- Apologize for the inconvenience and offer to remove their number (correct)
What is the most important piece of advice the text gives for the realtor's approach?
What is the most important piece of advice the text gives for the realtor's approach?
- Gather the seller's name and phone number
- Avoid giving yes or no options (correct)
- Provide a free home valuation
- Follow up with the seller via text or email
Showing genuine concern for the caller's problems or interests can lead to stronger relationships and higher ______ rates.
It's conversion or _ H _ _
Showing genuine concern for the caller's problems or interests can lead to stronger relationships and higher ______ rates. It's conversion or _ H _ _
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Match the best cold calling response to the common responses.
**Start with an option from the left column first and find the best or matching response from the right, keep going left and then match it to the right until you have selected all items and then Submit.
Match the best cold calling response to the common responses. **Start with an option from the left column first and find the best or matching response from the right, keep going left and then match it to the right until you have selected all items and then Submit.
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