5 Questions
What is the role of a CRM (Customer Relationship Management) system in appointment setting?
To store and manage contact information for potential clients
If a prospect says 'Do Not Call', what should you do?
Apologize for the inconvenience and offer to remove their number
What is the most important piece of advice the text gives for the realtor's approach?
Avoid giving yes or no options
Showing genuine concern for the caller's problems or interests can lead to stronger relationships and higher ______ rates. It's conversion or _ H _ _
show
Match the best cold calling response to the common responses. **Start with an option from the left column first and find the best or matching response from the right, keep going left and then match it to the right until you have selected all items and then Submit.
"Not interested" = "...and what would be the right price for you?" "Not Looking to Buy or Sell" = "I see but if you were, what would be the biggest motivation?" "For the right price" = "I understand, but before I go..." "I already have an agent" = Respect the relationship, but offer assistance should it be needed in the future.
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