Managerial Roles and Responsibilities Quiz

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Questions and Answers

Which level of management includes department heads and branch managers?

  • Middle managers (correct)
  • Supervisors
  • Forepersons
  • Top management

According to Mintzberg's research, what is a common challenge faced by managers?

  • Inability to evaluate employee performance
  • Lack of formal power
  • Difficulty in building connections
  • Limited time for organized thinking (correct)

What is the role of a manager as a leader?

  • Evaluator of employee performance
  • Builder of connections
  • Ceremonial role
  • Motivator and organizer for the team (correct)

What is the role of a manager as a liaison?

<p>Building connections (D)</p> Signup and view all the answers

What are the two main types of roles that managers can have?

<p>Formal and informal roles (C)</p> Signup and view all the answers

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Study Notes

Levels of Management

  • Department heads and branch managers belong to the middle management level, responsible for implementing organizational policies and strategies.

Common Managerial Challenges

  • Managers often face challenges related to balancing their various roles and responsibilities, including decision-making and conflict resolution.

Manager as a Leader

  • As a leader, a manager motivates and inspires their team, fostering a positive work environment and guiding employees towards achieving organizational goals.

Manager as a Liaison

  • In the liaison role, a manager facilitates communication and collaboration between different departments, stakeholders, and external parties, ensuring alignment and efficient information flow.

Types of Managerial Roles

  • Managers typically have two main types of roles:
    • Interpersonal roles (involving interaction with others)
    • Informational roles (focusing on gathering and disseminating information).

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