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Questions and Answers
Which level of management includes department heads and branch managers?
According to Mintzberg's research, what is a common challenge faced by managers?
What is the role of a manager as a leader?
What is the role of a manager as a liaison?
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What are the two main types of roles that managers can have?
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Study Notes
Levels of Management
- Department heads and branch managers belong to the middle management level, responsible for implementing organizational policies and strategies.
Common Managerial Challenges
- Managers often face challenges related to balancing their various roles and responsibilities, including decision-making and conflict resolution.
Manager as a Leader
- As a leader, a manager motivates and inspires their team, fostering a positive work environment and guiding employees towards achieving organizational goals.
Manager as a Liaison
- In the liaison role, a manager facilitates communication and collaboration between different departments, stakeholders, and external parties, ensuring alignment and efficient information flow.
Types of Managerial Roles
- Managers typically have two main types of roles:
- Interpersonal roles (involving interaction with others)
- Informational roles (focusing on gathering and disseminating information).
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Description
Test your knowledge on the different levels and roles of managers in organizations. Learn about the formal and informal roles managers can have and the essential management and leadership skills they need. Explore Mintzberg's research on managers and discover what it reveals about their responsibilities and behaviors.
