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Questions and Answers
Which level of management includes department heads and branch managers?
Which level of management includes department heads and branch managers?
- Middle managers (correct)
- Supervisors
- Forepersons
- Top management
According to Mintzberg's research, what is a common challenge faced by managers?
According to Mintzberg's research, what is a common challenge faced by managers?
- Inability to evaluate employee performance
- Lack of formal power
- Difficulty in building connections
- Limited time for organized thinking (correct)
What is the role of a manager as a leader?
What is the role of a manager as a leader?
- Evaluator of employee performance
- Builder of connections
- Ceremonial role
- Motivator and organizer for the team (correct)
What is the role of a manager as a liaison?
What is the role of a manager as a liaison?
What are the two main types of roles that managers can have?
What are the two main types of roles that managers can have?
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Study Notes
Levels of Management
- Department heads and branch managers belong to the middle management level, responsible for implementing organizational policies and strategies.
Common Managerial Challenges
- Managers often face challenges related to balancing their various roles and responsibilities, including decision-making and conflict resolution.
Manager as a Leader
- As a leader, a manager motivates and inspires their team, fostering a positive work environment and guiding employees towards achieving organizational goals.
Manager as a Liaison
- In the liaison role, a manager facilitates communication and collaboration between different departments, stakeholders, and external parties, ensuring alignment and efficient information flow.
Types of Managerial Roles
- Managers typically have two main types of roles:
- Interpersonal roles (involving interaction with others)
- Informational roles (focusing on gathering and disseminating information).
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