Podcast
Questions and Answers
Which level of management is primarily responsible for directly supervising non-managers?
Which level of management is primarily responsible for directly supervising non-managers?
At which level of management do conceptual skills become increasingly important?
At which level of management do conceptual skills become increasingly important?
What is the main function of management that involves establishing organizational structure?
What is the main function of management that involves establishing organizational structure?
Which managerial role involves the manager acting as a representative and leader?
Which managerial role involves the manager acting as a representative and leader?
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Which managerial skill is necessary for influencing people to achieve goals?
Which managerial skill is necessary for influencing people to achieve goals?
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What is the primary focus of middle-level management?
What is the primary focus of middle-level management?
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Which managerial function involves maintaining staffing levels within the organization?
Which managerial function involves maintaining staffing levels within the organization?
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Which role is not part of the managerial functions defined in the content?
Which role is not part of the managerial functions defined in the content?
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Which level of management is primarily responsible for making decisions that affect the entire organization?
Which level of management is primarily responsible for making decisions that affect the entire organization?
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What is one of the primary functions of management?
What is one of the primary functions of management?
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At which management level would you typically find project engineers and division heads?
At which management level would you typically find project engineers and division heads?
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Which managerial role is essential for ensuring the effective implementation of plans set by upper management?
Which managerial role is essential for ensuring the effective implementation of plans set by upper management?
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A construction foreman typically falls under which category of management?
A construction foreman typically falls under which category of management?
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What is a critical skill for a successful manager in any level?
What is a critical skill for a successful manager in any level?
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Which of the following best defines management?
Which of the following best defines management?
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Which of the following roles is typically NOT associated with Top Level Management?
Which of the following roles is typically NOT associated with Top Level Management?
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Study Notes
First-Line Management
- Directly supervise non-managers
- Carry out the plans and objectives of higher management using the personnel & other resources assigned to them.
- Short-range operating plans governing what will be done tomorrow or next week.
- Assign tasks to their workers.
- Supervise the work that is done.
- Evaluate the performance of workers.
Middle Level Management
- Manage through other managers.
- Make plans of intermediate range to achieve the long-range goals set by top management.
- Establish departmental policies.
- Evaluate the performance of subordinate work units & their managers.
- Provide an integrating and coordinating function.
- Orchestrate the decisions & activities of first-line management.
Top-Level Management
- Represent the the whole enterprise.
- Responsible for defining the character, mission and objectives of the enterprise.
- Establish & review criteria for long-range plans.
- Evaluate the performance of major departments.
Managerial Skills
- Interpersonal: Skills related to dealing with others. Examples include leading, motivating, or controlling them.
- Technical: Specific subject related skills such as engineering, accounting, etc...
- Conceptual: Ability to realize the critical factors that will determine an organization's success or failure. Ability to see the "big picture."
Managerial Skills Pyramid
- As a manager moves from supervisory to top management, conceptual skills become more important than technical, but human skills remain important.
Managerial Roles
- Interpersonal: Figurehead, Leader, Liaison
- Informational: Monitor, Disseminator, Spokesperson
- Decisional: Entrepreneur, Disturbance handler, Resource allocator, Negotiator
Main Functions of Managers
- Planning: Selecting missions and objectives. Requires decision making.
- Organizing: Establishing the structure for the objective.
- Staffing: Keeping filled the organization structure.
- Leading: Influencing people to achieve the objective.
- Controlling: Measuring and correcting the activities.
What is Engineering Management?
- ENGR.KATHLEEN N.MACAPAGAL is the course instructor for INEN 203: Industrial Organization and Management from the Department of Industrial Engineering.
What is an Engineer?
- Skillful, talented, and possessing a natural capacity or clever invention, as per the Latin word "ingenium".
- According to the Oxford Dictionary, an engineer designs, builds, or maintains engines, machines, or public works. Engineering also requires scientific training, and engineers develop complex products, machines, systems, or structures.
What is Management?
- Directing the actions of a group to achieve a goal in the most efficient manner.
- Getting things done through other people.
- The process of achieving organizational goals by working with and through people and organizational resources.
- Management is a purposive activity that directs group efforts towards the attainment of certain pre-determined goals.
- The effective process of working with and through others to achieve the goals of the organization.
- This happens efficiently using limited resources in a changing world.
- Goals vary from one enterprise to another.
Three Levels of Management
- Top Level Management: Senior-most position holders responsible for taking decisions that affect the entire firm, thus impacting the overall growth and development of the organisation.
- Middle Level Management: The intermediary between the top-level management and the lower-level management. Responsible for effective implementation of plans and objectives set by the top-level management.
- Lower Level Management: The bottom-most group of managers in an organisation who are responsible for managing the work of the non-managerial employees of the organisation.
Examples of Different Levels of Management
- Top Level Management: President, Executive Vice-Pres, CEO, Project Manager/Coordinator
- Middle Level Management: Project engineer, division head, etc.
- First-Line Management: Construction foreman, Supervisor, Section chief
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Description
This quiz covers the fundamental concepts of first-line, middle, and top-level management. Learn how different management levels operate to achieve organizational goals and how they supervise and evaluate their teams. Test your knowledge on the roles and responsibilities across these tiers of management.
