Managerial Decision Making Chapter 7 Quiz
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Questions and Answers

What is the process by which managers respond to opportunities and threats by analyzing options and making determinations about specific organizational goals?

  • Programmed decision
  • Threat analysis
  • Decision making (correct)
  • Opportunity response

    • In which type of decision making do managers respond to ways to improve organizational performance for the benefit of customers, employees, and other stakeholder groups?

  • Non-programmed decision
  • Opportunity response decision (correct)
  • Threat response decision
  • Programmed decision

    • What type of decision making deals with routine, virtually automatic decision making following established rules or guidelines?

  • Non-programmed decision
  • Opportunity response decision
  • Threat response decision
  • Programmed decision (correct)

    • Which type of decisions occur when events inside or outside the organization adversely affect organizational performance, and managers seek ways to increase performance?

    <p>Threat response decision</p> Signup and view all the answers

    What is the term for events inside or outside the organization that adversely affect organizational performance?

    <p>Threats</p> Signup and view all the answers

    Which term describes decisions that have been made so many times in the past that managers have developed rules or guidelines to be applied when certain situations inevitably occur?

    <p>Programmed decisions</p> Signup and view all the answers

    When does a manufacturing supervisor hire new workers?

    <p>When existing workers' overtime increases by more than 10 percent</p> Signup and view all the answers

    What is the classical model of decision making based on?

    <p>The assumption that the decision maker can identify and evaluate all possible alternatives and rationally choose the optimum decision</p> Signup and view all the answers

    What concept explains cognitive limitations that constrain manager's ability to interpret, process, and act on information?

    <p>Bounded rationality</p> Signup and view all the answers

    What is an approach to decision making that explains why managers usually make satisfactory rather than optimum decisions?

    <p>Administrative model</p> Signup and view all the answers

    What are the reasons for incomplete information mentioned in the text?

    <p>Risk, ambiguity, and time constraints</p> Signup and view all the answers

    What are nonprogrammed decisions based on?

    <p>Unusual, unpredictable opportunities and threats</p> Signup and view all the answers

    What are potential advantages of group decision making according to the text?

    <p>Superior to individual decision making, less likely to fall victim to bias, able to draw on comb.</p> Signup and view all the answers

    What is the main difference between nonprogrammed decisions and programmed decisions?

    <p>Nonprogrammed decisions are nonroutine and occur in response to unusual opportunities and threats, while programmed decisions are routine and based on predefined rules.</p> Signup and view all the answers

    What is satisfaction in the context of decision making?

    <p>Searching for and choosing a satisfactory response to problems and opportunities rather than trying to make the best decision</p> Signup and view all the answers

    What concept explains why managers usually make satisfactory rather than optimum decisions?

    <p>Bounded rationality</p> Signup and view all the answers

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