Manager Classification and Roles

10 Questions

Efficiency means doing the right things to attain organizational goals.

False

Effectiveness involves getting the most output for the least inputs.

False

Managers perform functions such as planning, organizing, leading, and controlling.

True

Mintzberg identified 5 roles grouped around interpersonal relationships, the transfer of information, and decision making.

False

Planning involves working with and through people to accomplish goals.

False

Organizing includes arranging and structuring work to accomplish organizational goals.

True

One of the managerial roles is related to decision making.

True

Efficiency focuses on defining goals and establishing strategies.

False

Controlling involves monitoring, comparing, and correcting work.

True

Leading is primarily related to monitoring work progress.

False

Study Notes

Management involves coordinating and overseeing the work activities of others for organizational goal accomplishment.
Managers are classified into three levels: First-line, Middle, and Top.
Women's representation in managerial positions varies around the world: Australia (41.9%), Canada (36.3%), Germany (35.6%), Japan (10.1%), Philippines (57.8%), United States (50.6%), and some countries do not have data (N/A).
According to Mintzberg, management roles can be categorized into interpersonal, informational, and decisional: Figurehead, leader, liaison, monitor, disseminator, spokesperson, entrepreneur, disturbance handler, resource allocator, and negotiator.
Management skills include: technical skills, human skills, and conceptual skills.
Technical skills involve knowledge and proficiency in a specific field.
Human skills concern the ability to work well with other people.
Conceptual skills enable the ability to think and conceptualize about complex and abstract organizational situations.
Managerial concerns revolve around efficiency (doing things right) and effectiveness (doing the right things).
Mintzberg identified three approaches to defining what managers do: functions they perform, roles they play, and skills they need.
Functions that managers perform include planning, organizing, leading, and controlling.
Planning involves defining goals, establishing strategies, and developing plans.
Organizing refers to arranging and structuring work.
Leading involves working with and through people.
Controlling involves monitoring, comparing, and correcting work.
Roles manager's play are specific actions or behaviors expected of a manager, grouped around interpersonal relationships, transfer of information, and decision making.