Management vs. Managers

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What did Henry Mintzberg conclude about managers and their roles?

Managers perform 10 different roles that are highly interrelated.

According to Robert L. Katz, what are the three essential skills that managers need?

Technical skills, human skills, and conceptual skills

Which of the following is NOT included in the informational roles of a manager according to the text?

Negotiator

Why is it important for aspiring managers to develop management skills?

<p>To aid in performing challenging managerial activities.</p> Signup and view all the answers

How do the management functions integrate into a manager's workday?

<p>They should be viewed as an ongoing process throughout the workday.</p> Signup and view all the answers

Why do organizations need managers' skills and abilities more than ever?

<p>Due to uncertain and complex times</p> Signup and view all the answers

What impact do managers have on employee productivity and loyalty?

<p>The most important variable</p> Signup and view all the answers

How do managers contribute to getting things done in an organization?

<p>By being critical to the process</p> Signup and view all the answers

What did the Gallup poll reveal about the relationship between managers and their employees?

<p>It is the most important variable</p> Signup and view all the answers

In what way do managers matter to organizations according to the text?

<p>They are crucial</p> Signup and view all the answers

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